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Maxicus
Comparebased on 444 Reviews
Video summary
Filter reviews by Maxicus Quality Analyst Reviews
Rating distribution
Category Ratings
Job security
Salary
Work-life balance
Company culture
Promotions
Work satisfaction
Skill development
What employees say about Maxicus?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
75% employees reported
Flexible timing
43% employees reported
No travel
100% employees reported
View more detailed insights
Gender based rating
Rated by Women
3 reviews
Rated by Men
5 reviews
Jobseekers also viewed
9 reviews found
Quality Analyst in Manjalpur, Vadodara
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Promotions and work environment only
- Salary - Good
- Job security - Good
- Promotions - Good
- Work-life balance - Good
Dislikes
Skill development, leaves policy, canteen
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Quality Analyst in Kolkata
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like all the seniors are good for nothing and always do scam with the clients
Dislikes
To be honest everything. This is a full scam company including the managers and the senior HRs. All they do is to loot the client and the employees. Never ever join the company if you want to grow in your career
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Greetings, thank you for your valuable feedback. You are requested to share detailed feedback with us at hrhelpdesk@kochartech.com. This would help us to make our workplace better.
Quality Analyst in New Delhi
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is nothing to like about this company
Dislikes
Everything No job security No proper management No salary benefits No work culture No friendly environment No supervisor no supervision
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Employer’s Response
Greetings, we are sorry to hear that you did not have seamless experience. You are requested to share detailed feedback with us at hrhelpdesk@kochartech.com. This would help us improve our workplace.
Quality Analyst in Kolkata
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The quality team is very much supportive and professional.
- Job security - Good
- Work-life balance - Good
Dislikes
This whole company is working for Operations only. Support staffs are also governed by Operations and there's no respect for them. Many times you'll have to compromise with your work ethics just for operational pressure.
- Work satisfaction - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Quality Analyst in Kolkata
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Flexible Rules and regulations.
- Salary - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Salary increment
Work Details
Work policy: Permanent WFO & WFH available.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Quality Analyst in Ludhiana
Full Time
Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Always given salary on time
- Job security - Good
- Work-life balance - Good
Dislikes
Not providing tools to enhance skills like excel
- Promotions - Poor
Work Details
Good
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Quality Analyst in Kolkata
Quality Assurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
People are friendly.. Helpful as well.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing as of now.
Work Details
Excellent
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Quality Analyst in Kolkata
Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Non
Work Details
Perfect
Work days: Rotational Shift (Flexible Timings)
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Quality Analyst in Kolkata
Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Overall everything is good including the ambience as well as the cafeteria etc
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Na
Work Details
Good
Work days: Rotational Shift
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Senior Quality Analyst in Vadodara
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Food facility, ambiance work culture.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing as of now
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Greetings, we are thrilled you had a great experience with us. It’s our pleasure to work with employees like you.
Software Engineer in New Delhi
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good environment
- Salary - Good
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Office premises is small
- Job security - Bad
- Promotions - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Greetings, thank you so much for your positive feedback. We are happy that you enjoyed your experience with us.
Senior Associate in Gurgaon / Gurugram
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The Process are Good here
Dislikes
No transparency by management and the HR team
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
Employer’s Response
Greetings, thank you for your feedback.
Senior Associate in Gurgaon / Gurugram
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Na
Dislikes
No job security and no appraisal after a year. If we talk about a company's culture then it is a worst experience.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Wrost.
Work timings: Flexible Timings
Senior Quality Analyst in Vadodara
Quality Assurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
People are very helpful in every department though not knowing personally
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
There is nothing I dislike,it's great working at Maxicus
Work Details
My journey was great as all My Managers,My Mentors,My Couligues were very helpful in every stage,very open & helpful,
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Quality Analyst in Kolkata
Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Environment and work culture
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No yet received any dislike
Work Details
Great opportunities and success.
Work days: Rotational Shift
Senior Quality Analyst in Kolkata
Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Happy to work in this environment.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Can learn and have great scope.
Work days: Rotational Shift
Other Maxicus Reviews
Customer Service Officer in Vadodara
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary packages, good atmosphere for fresher, BPO is good sector for career progress, availability of OT, appreciable company culture and work satisfaction too.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Greetings, we are grateful that you took the time out to leave us this amazing review. We are grateful that we had the opportunity to work with you.
Customer Support Executive in Vadodara
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Absolutely fantastic! From start to finish, this exceeded my expectations in every way. The quality, attention to detail, and overall experience were top-notch. I highly recommend it to anyone looking for something truly exceptional!
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Rotational Shift (Flexible Timings)
Employer’s Response
Greetings, thank you so much for sharing your experience with us. You just made our day!
Customer Service Executive in Vadodara
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
"Absolutely fantastic! From start to finish, this exceeded my expectations in every way. The quality, attention to detail, and overall experience were top-notch. I highly recommend it to anyone looking for something truly exceptional!"
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Rotational Shift (Flexible Timings)
Employer’s Response
Greetings, we are grateful that you took the time out to leave us this amazing review. We are grateful that we had the opportunity to work with you.
Customer Support Executive in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing is there to like about this company
Dislikes
I have worked as an customer support executive for voice process in Maxicus they will not treat freshers as freshers they will give training for just 1 week about the process after that they will directly push you to take calls, while taking calls they will feel us like worthless they start point out in on-job training, from 10th day onwards they start pressurized to meet kpi's, the floor manager will shout on us to meet KPI's and the employees will feel like they are worthless,first of all they will not give enough training and they will except to meet all KPI's in just 10 days of on job training it is very disturbing & disappointing If we ask leave on any emergency basis like health issue they will asked me to submit the entire medical reports of me for taking one day leave, the management, the team leaders are very toxic in understanding employee basic needs and rights, they will give lunch break but you have to ask daily twice and thrice to have a meal, After 3 pm also they will check for availability and then they will give you half an hour lunch break literally i feel like for having lunch also we have to take permission and approval of team leader it is very annoying...Read More
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Greetings, we are sorry to hear that you did not have seamless experience. You are requested to share detailed feedback with us at hrhelpdesk@kochartech.com. This would help us improve our workplace.
Customer Support Executive in Vadodara
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Overall it's a great opportunity for the new comers in the corporate world here we have a lot of things to do and to learn about the work experience and skill development 🙂
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
N/A
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Greetings, we are grateful that you took the time out to leave us this amazing review. We are grateful that we had the opportunity to work with you.
Customer Support Executive in Kolkata
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Maxicus is an indispensable criteria, by which, one can commence it's journey with a little amount of a salary like 10 to 14k . This must never be forgotten that Kochar never gets late to pay the salary & promotion. They are affable & humble too. The only thing that I do not adore in Maxicus is they have stopped drop & on the contrary salary is too low.
- Job security - Excellent
- Promotions - Good
- Work-life balance - Good
Dislikes
You have already been answered
- Salary - Poor
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Employer’s Response
Greetings, thank you for your feedback.
Trainee in Kolkata
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Swatik building 2nd floor, kazi nazrul islam avenue, kestopur - baguiati flyover, near charnock hospital haldirams, kolkata, west bengal 700157........... Here is a disgraceful work culture and non-responsive administration. Here's unethical conduct and an appreciative approach to conversations with female employees.
Dislikes
Very bad company, disgraceful work culture. Here's no respect for femele employees. Work culture not good for femele employees. Here is no class for working and non- responsive administration.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Greetings, we are sorry to hear that you did not have seamless experience. You are requested to share detailed feedback with us at hrhelpdesk@kochartech.com. This would help us improve our workplace.
Customer Care Executive in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Really speechless how employees work in this company I did not know the company did not give my 1 month salary that is why I need to resign it but no salary given to me approx two months gone also the HR not helping...they just ignoring if we try to contact...
Dislikes
Hopeless company they did not give my one month of salary almost two month gone and that is why need resign the company no salary given ..also HR not helping u ..they always ignoring when u try to contact them
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Greeting, we are sorry to hear that you did not have seamless experience. You are requested to share detailed feedback with us at hrhelpdesk@kochartech.com. This would help us improve our workplace.
Agent in Kolkata
Full Time
University Level Educator Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
My Senior agents are very good and co-operate with me always.
Dislikes
I don't like because I had a very bad experience..hr team were not good ..After selection they can reject anyone in any time by any type of excuse...worst..they don't know what is time of value? They worst anyolnes time..And they continuously create pressure to everyone..
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
Greeting, we are sorry to hear that you did not have seamless experience. You are requested to share detailed feedback with us at hrhelpdesk@kochartech.com. This would help us improve our workplace.
Team Lead in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Absolutely Nothing
Dislikes
Maxicus Gurgaon management is utterly incompetent. Failing to provide any leadership or support. Their hr head Abhishek vashisht treats employees as slave
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
- HQ - Gurgaon,Haryana, Array
- BPO
- 5k-10k Employees (India)
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 9 Maxicus reviews submitted by Maxicus employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Maxicus is the right company for you. 75% of employees reported the workin...g days at Maxicus as Rotational Shift. 57% employees reported the work timings at Maxicus as Strict timing. Read more- Home >
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