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Marks & Spencer Customer Service Executive Reviews

Updated 17 Feb, 2025
Overall Rating
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4.6/5
based on 24 reviews

Rating distribution

Category Ratings

4.5

Company culture

4.5

Job security

4.4

Work satisfaction

4.3

Work-life balance

4.1

Salary

3.9

Skill development

3.9

Promotions

What employees say about Marks & Spencer?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

43% employees reported

Flexible timing

Flexible timing

67% employees reported

No travel

No travel

70% employees reported

Gender based rating

4.9
female

Rated by Women

9 reviews

4.5
male

Rated by Men

12 reviews

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Top Mentions in Marks & Spencer Customer Service Executive Reviews

24 reviews found

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People also ask about Marks & Spencer's Customer Service Executives

How is Marks & Spencer to work for?
Marks & Spencer is rated 4.6 out of 5, based on 24 reviews by employees on AmbitionBox. Marks & Spencer is known for Company culture which is rated at the top and given a rating of 4.5. However, Skill development is rated the lowest at 3.9 and can be improved. To know first hand how it is like to work at Marks & Spencer read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Marks & Spencer?
According to AmbitionBox ratings, Marks & Spencer employees rate its salary and benefits as 4.1 out of 5. You can know more about Marks & Spencer Salaries at AmbitionBox
How is the work culture at Marks & Spencer?
Work culture is rated 4.5 at Marks & Spencer by 24 employees. While job security is rated 4.5 and work-life balance is rated 4.3 at Marks & Spencer. Read detailed reviews by employees of Marks & Spencer on AmbitionBox.

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Marks & Spencer Customer Service Executive Salary
based on 61 salaries
₹2.5 L/yr - ₹3.9 L/yr
7% more than the average Customer Service Executive Salary in India
View more details
healthInsurance
Health insurance
3 total responses
softskill
Job/Soft skill training
3 total responses
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
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