Marks & Spencer Customer Service Executive Reviews
based on 23 reviews
Updated 23 Dec, 2024
Overall Rating
4.6/5
How AmbitionBox ratings work?
Category Ratings
4.5
Job Security
4.5
Company culture
4.3
Work Satisfaction
4.2
Work-Life balance
4.0
Salary & Benefits
3.9
Promotions/Appraisal
3.8
Skill development
Marks & Spencer is rated
4.6 out of 5 stars on
AmbitionBox, based on 23 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Marks & Spencer is rated
4.6 out of 5 stars on
AmbitionBox, based on 23 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Marks & Spencer Customer Service Executive Reviews
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23 reviews found
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Popular
Customer Service Executive in
Hyderabad / Secunderabad
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 13 Jan 2020
Likes
Nothing much specific
Dislikes
Only hard work done by sales executive and the managers and supervisors simply sitting in office room and bitching about others taking too long breaks
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
CSR Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Jun 2019
Likes
Awesome company supportive for staff and Excellent customer feedback for customer services because of training and valuable brand.
Dislikes
Managers should listen to staff too but they believe supervisors why because without training some management people are joining in that.
People also ask about Marks & Spencer's Customer Service Executives
Is Marks & Spencer a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.6 out of 5 from over 23 employee reviews, it's clear that most customer service executives have a positive experience working at Marks & Spencer. Job Security holds the highest rating at 4.5, while skill development is rated the lowest amongst all factors at 3.8. Read reviews about job security and skill development on AmbitionBox.
Does Marks & Spencer pay their Customer Service Executives well?
According to AmbitionBox reviews, Marks & Spencer customer service executives rate their salary and benefits at 4.0 out of 5, based on 23 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Marks & Spencer is generally seen as a place that values and rewards its workforce fairly. You can know more about Marks & Spencer's customer service executives salaries here and to read reviews specifically about salary and benefits at Marks & Spencer for customer service executives, click here.
How is the work culture at Marks & Spencer for Customer Service Executives?
Work culture at Marks & Spencer for customer service executives is rated 4.5 out of 5 by 23 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Marks & Spencer. To read reviews specifically about work culture at Marks & Spencer for customer service executives, click here.
How is the job security at Marks & Spencer for Customer Service Executives?
Based on 23 reviews on AmbitionBox, Marks & Spencer's customer service executives rate job security at 4.5 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Marks & Spencer, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Marks & Spencer for customer service executives, click here.
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