Marks & Spencer Customer Success, Service & Operations Department Reviews

Likes

Job is secure

Dislikes

Promotion and appraisal

Work Details

Work days: Rotational Shift

Work related travel: This is a desk job.

Likes

One of the best company to work with. It all depends on the Store manager how a store runs. As a coach i worked in three stores Ambience mall gurgaon, DLF Promenade Vasant Kunj and PacificMall Subhash nagar. Gurgaon and vasant kunj stores were the best teams i ever worked with in my entire career. True examples of team work where everyone was ready to support in their career growth. Asad, Tejbeer, Pooja and Bijender were the managers those who were always there for their team no matter what....Read More

Dislikes

I didn't liked the Pacific mall store as there was too much of office politics. Store Manager(Lovenish) and the Section Manager(Udaishya) were busy in their on relationship thing. Appraisals used to be done on the basis of favouritism.Very negative ambience was there at Subhash Nagar store. Worst team I ever worked with. Also I feel the Incentive policy can be improved and can give better appraisals...Read More

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

Hello thanks q fr asking feedback So we r not getting leaves this year I haven not got single pl so what is the used of showing leaves yearly 20 pl I have 75 pl in that some of them going to expiry in this Dec... and this 13week single week off we r ok to work 14 week single weekoff but it's going more then 13 week fr small thing we r getting single week off this is not good we can't plan r next week weekoff to go some where this week we have plan in r family but visit is there on satday getting single weekoff.... and salary increment is not good only we r getting 800 in yearly increment ...we r missing bonus it should me in yearly....so pls humble request if pl r not managing to give pls give proper weekoff that is fine it not single weekoff again again..... what is the yous of 75 pl and we r not getting leave planer sheet antill each individual go and ask fr planer ...... sorry msg is long r you got hurt but this is the true showing one but not given.........thank q...Read More

Dislikes

Weekoff and leave planer salary

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work culture work place is good to work. I got to learn new things in departments. Company has good policies for the employees and their betterment.

Dislikes

Over all good experience to work. But appraisals are not so good.

Work Details

Work days: Rotational Shift (Strict Timings)