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Magus Customer Dialog Customer Success, Service & Operations Department Reviews

based on 89 reviews
Updated 29 Oct, 2024

Overall Rating

3.6/5
How AmbitionBox ratings work?

Category Ratings

3.6

Skill development

3.4

Salary & Benefits

3.4

Work Satisfaction

3.4

Work-Life balance

3.2

Job Security

3.2

Company culture

3.1

Promotions/Appraisal

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People also ask about Magus Customer Dialog's Customer Success, Service & Operations Department

Is Magus Customer Dialog's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 398 employee reviews, it's clear that most employees have an average experience working at Magus Customer Dialog's Customer Success, Service & Operations Department. Skill development holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about skill development and career growth on AmbitionBox.
Does Magus Customer Dialog's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Magus Customer Dialog's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.4 out of 5, based on 398 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Magus Customer Dialog's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Magus Customer Dialog's Customer Success, Service & Operations Department, click here.
How is the work culture at Magus Customer Dialog's Customer Success, Service & Operations Department?
Work culture at Magus Customer Dialog's Customer Success, Service & Operations Department is rated 3.2 out of 5 by 398 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Magus Customer Dialog's Customer Success, Service & Operations Department, click here.
How is the job security at Magus Customer Dialog's Customer Success, Service & Operations Department?
Based on 398 reviews on AmbitionBox, Magus Customer Dialog's Customer Success, Service & Operations Department employees rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Magus Customer Dialog's Customer Success, Service & Operations Department, click here.

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Gender Based Ratings at Magus Customer Dialog Customer Success, Service & Operations Department

based on 80 reviews
3.4
Rated by 21 Women

Rated 3.5 for Skill Development and 3.5 for Salary & Benefits

women
3.7
Rated by 59 Men

Rated 3.6 for Skill Development and 3.5 for Job Security

men

Working Days at Magus Customer Dialog Customer Success, Service & Operations Department

based on 89 reviews
Rotational Shift
48%
Monday to Saturday
32%
Monday to Friday
12%
Other
8%

Work Timings at Magus Customer Dialog Customer Success, Service & Operations Department

based on 89 reviews
Flexible timing
Strict (9.30am - 6.30pm)
Strict (9am - 7pm)
62%
8%
3%
27% employees reported other strict timings

Shift Timings at Magus Customer Dialog Customer Success, Service & Operations Department

based on 89 reviews
Day shift
Night shift
88%
12%

Business Travel at Magus Customer Dialog Customer Success, Service & Operations Department

based on 89 reviews
No travel
67%
Within city
27%
Within country
6%
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