JPMorgan Chase & Co. Customer Service Specialist Reviews

Likes

Work life balance. Very repetitive work . One can manage and make a balance in personal and work stuff. Salary is good if you negotiate good at the time of joining. Later it becomes stagnant ( bonus is good )

Dislikes

Work , skill development , self growth is quite difficult as mostly old technologies are running since years . Senior monopoly. Very less scope for new comer to learn , implement new things , gives ideas and growth . Few people sitting since inception at senior level , they do not move resulting impacting your growth .

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

2 days wfh and benefits

Dislikes

Bad company culture, toxic work environment, management and managers are not supportive, too much work pressure.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

JPMC is one of the best employers. The work life Balance is good. Senior management is really great. Employee benefits are another one to be called out. Over all a great experience. I would love to work for this for this firm again.

Dislikes

Nothing to call out

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Culture, salary & work life balance

Dislikes

Every thing is show off. People attitude is bad. Every one think they are in heaven, But lacks Investment Banking Industry knowledge. Politics is there.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Noting

Dislikes

One of the worst culture now . I suggest nobody should never ever work here . Full of politics and managers are very very dumbassholes . They care only about there job safety and security. They can terminate when ever they want and doest give or take any explanation . They have terminated many employees and they are unable to get next jobs due to employer termination due to which they are not able to find next jobs and they are heading towards jobless and depression state . Because JPmC is completely spoiling others life . No it career growth of big company jpmc terminates you for no reason ....Read More

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Have started hating this organisation now.. worst management with worst work ethics..!! I am a senior manager who’s been forced to do production alongside managing other managerial activities.. this was not expected from an organisation like JP.

Dislikes

Lately hate everything.. there’s no promotion.. there’s not even basic increments given.. just the brand name.. asset wealth management operations have become pathetic under the current leadership.. shame..!!

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Good platform to outgrow your skills and build your brand with this giant organisation.

Dislikes

It would be there is no self showcasing to others as it’s a very big firm you may be not known to everyone.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Flexibility at work, Latest tech, You can learn development if you are at automation work, Managers are good, but ? Job security if you work good.

Dislikes

Salary is less, Promotion could be delayed, Work without salary hike and Promotions.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Jp Morgan provides the best in class inclusivity and job security and competitive compensation along with perfect work life balance and a culture that makes you feel like making it the only company you would ever wanna work for.

Dislikes

The thing I disliked was the interview for internal job postings. Whilst they do multiple interviews but they still open job requisition in accordance to the person they have in mind.

Likes

It has work life balance to some extent as it can be seen in some job profiles not all. They value their employees and constantly help them in growing technical skills.

Dislikes

Management people within the organization are not able to maintain JP Morgan true work culture policy which creates dissatisfaction and unrest among employees. Quality of work degrades as their criteria for promotion for all roles revolves around automation of process even in core finance role which is not right.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

JP MORGAN brand Transport facility if you take Insurance Hybrid - that too controlled

Dislikes

Most of the AVP and VPs are dumb. Managers showoff that they are superior and never approachable. But advise team members approachable. They hire as they like and don’t worry if anyone resigns and goes Pay is too less. 8% is avg hike. Even after 6-7 years your salary will be 10-11 lpa Office poltics, favoritism too much Better look for something else out.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Infrastructure, brand name

Dislikes

This is the worst organisation i ever worked with in my entire career. Unrealistic expectations, Unsustainable automations, micro management, useless decks ans constant push culture. Trust be if you planning to join JPMC it is going to be your worst career move, that you are really going to regret.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Company is good. It has good policies for their employees. Providing decent salary, good bonus and other great perquisites. Employees transportation and insurance cost is borne by the company and not charged from employees. Every employee is covered not just under medical insurance but under term life insurance also.

Dislikes

1. No leave encashment policy. Balance leaves will be encashed only if you are leaving the company. 2. With respect to work life balance this company is not too good. 3. This company is not an HR oriented company. Meaning it is little bit difficult to approach HR. I am not much aware of whether HR is taking any sessions or interacting with operations employees to know the working situation.

Work Details

Work policy: As per company policy its 3 days work from office and 2 days work from home but it depends upon the team you are working in. You will have to be in office everyday if team manager wants.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Working at JP Morgan makes me proud. JP Morgan definitely has improved my skills and confidence to face corporate life and the reputation it holds is unimaginable.

Dislikes

The team I work for inhibits toxic work environment by favouring certain employees who are close to management.

Likes

Good, cheap food.

Dislikes

The only growth possible is by submitting to your managers incompetence and lack of knowledge. If you don't do that, they will threaten you. If you are okay letting down your principals and just grinding to your boss's power play, this might just be the right gig for you. Politics for the win.

Likes

I like the culture at the bank and the supportive environment and facilities available for employees to have better work life balance.

Dislikes

The pool of colleagues are from Tier1 college which has a good impact on your growth and learning as well as a negative impact on your promotion and appraisal.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.