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based on 103 Reviews

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Innover Digital Customer Success, Service & Operations Department Kolkata Reviews

Updated 20 Jan, 2025

Overall Rating

2.4/5

based on 16 reviews

Rating distribution

5

4 (25.0%)

4

0 (0%)

3

4 (25.0%)

2

1 (6.3%)

1

7 (43.8%)

Category Ratings

3.1

Salary

2.8

Job security

2.4

Company culture

2.4

Work-life balance

2.2

Promotions

2.1

Skill development

2.0

Work satisfaction

What employees say about Innover Digital?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

64% employees reported

Flexible timing

64% employees reported

No travel

78% employees reported

View more detailed insights

Gender based rating

2.4

Rated by Women

4 reviews

2.3

Rated by Men

11 reviews

Innover Digital is rated 2.4 out of 5 stars on AmbitionBox, based on 16 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction w ... Read more

Innover Digital is rated 2.4 out of 5 stars on AmbitionBox, based on 16 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

16 reviews found

Sort by: Popular

Team Lead in Kolkata

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Jan 2025

Likes

Regardless of how you perform, as long as you are in manager's good book, you will never be fired. Currently they have a pick up and drop facility till 25kms.

Job security - Excellent

Dislikes

There is no growth. As a TL or manager, all they want you to do is babysit the team members and micromanage their work along with their personal life by not letting people take leaves. They expect all their employees to be at their beck and call every single second. Even would call you for a 6th day OT or expect you to work extra hours, but no payout, would rather adjust the day with an extra leave which they will never approve....Read More

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

CSR in Kolkata

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 12 Mar 2024

Likes

Salary on time and office culture is good.

Salary - Good
Company culture - Good

Dislikes

No fixed process. One person handles two or three projects. Lobby baji. Oiling n buttering policy. There are lobbies of Christians anlo indians n nepalis. No Hindu or bengalis had their priority. Fixed night shift. Partiality are the most powerful thing in this company.

Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Kolkata

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 25 Nov 2024

Likes

Hikes are good. Timely salary. Pick and drop available. Good working atmosphere.

Dislikes

Managers and management don't value your efforts. No thought about employee mind set. No emotions no appreciations for individual efforts. Job can be terminated at any given time. Managers are blunt towards employees.

Skill development - Poor
Job security - Bad
Work satisfaction - Bad
Work-life balance - Bad

Customer Relationship Manager in Kolkata

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Aug 2024

Likes

I have had a good experience in this company, Innover really values work-life balance and offer flexible working hours.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is nothing to be disliked, Everything is working fine as of now!

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Trainer in Kolkata

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 27 Jul 2024

Likes

Ac cab facility is good

Job security - Good
Work-life balance - Good

Dislikes

Very partial and politics in promotion

Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Client Success Manager in Kolkata

Full Time

·

Customer Success Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 03 Jul 2023

Likes

There are still a few good people working here but they too are restricted to work as per their bosses' whims and fancies!

Dislikes

The pretentious culture of Employee well-being!

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Representative in Kolkata

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

5.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Apr 2024

Likes

Nothing

Salary - Excellent

Dislikes

Politics and partiality alway choose there favrotre person

Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

You are reading trusted reviews. Keep reading to find out more about Innover Digital.

Senior Customer Service Representative in Kolkata

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 19 Aug 2023

Likes

Salary is on time

Dislikes

Work life balance

Skill development - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Customer Care Executive in Kolkata

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Aug 2023

Likes

Everything is good here

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing is bad here in the company

Work Details

Work days: Monday to Friday (Flexible Timings)

Data Analytics Analyst in Kolkata

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Jul 2023

Likes

Lovely work environment. Supportive Colleagues and all higher authorities.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Process Associate in Kolkata

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 Mar 2023

Likes

Salary is ok for fresher

Dislikes

Managements are worthless

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

SME in Kolkata

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 31 May 2022

Likes

Absolutely nothing, pathetic management, way too much work pressure compared to how much they compensate

Dislikes

Pathetic management, way too much work pressure compared to how much they compensate

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

A work life without having a personal life

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Kolkata

Full Time

·

Customer Success Department

1.0

posted on 14 Mar 2024

Overall Rating

Customer Care Executive in Kolkata

Full Time

·

Customer Success Department

3.0

posted on 18 Apr 2024

Overall Rating

Technical Support - Voice / Blended in Kolkata

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Oct 2024

Likes

Nothing is likable there.

Dislikes

Everything is just worst.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Kolkata

Logistics Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Apr 2022

Likes

The people in this company are cooperative

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing yet as I am working here.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

Salary Discussions, Hike & Promotions

Hello guys, I've the below offers, (Teamware and Wipro not yet released the offers yet). I'm confused which one to choose. Could you give me some suggestions? Thanks. TCS : 13 LPA Teamware Solution: (Client: BNP Paribas) : 15 LPA Wipro: 16.5 LPA Tech: Cybersecurity, Vulnerability management, Crowdstrike, Risk Assessment. YOE: 7 yrs Location: Chennai

Got a question about Innover Digital?

Ask anonymously on communities.

Jobs at Innover Digital

Innover - Senior Data Engineer - ETL/Python (5-6 yrs)

5-6 Yrs

Not Disclosed

Innover - Senior UI Developer - React.js (8-10 yrs)

8-10 Yrs

Not Disclosed

IT Team Lead - Configuration Management (5-7 yrs)

5-7 Yrs

Not Disclosed

Innover Digital - Marketing Strategist (4-5 yrs)

4-5 Yrs

Not Disclosed

Innover Digital - Manager - B2B Sales (2-4 yrs)

2-4 Yrs

Not Disclosed

Innover Digital - HR Business Partner (6-7 yrs)

6-7 Yrs

Not Disclosed

Innover Digital - Project Manager (4-6 yrs)

4-6 Yrs

Not Disclosed

Innover Digital - Manager - Marketing (5-6 yrs)

5-6 Yrs

Not Disclosed

Innover Digital - Finance Manager (4-5 yrs)

4-5 Yrs

Not Disclosed

Innover Digital - HR Business Partner (5-8 yrs)

5-8 Yrs

Not Disclosed

More about working at Innover Digital

HQ - Alpharetta, GA
IT Services & Consulting
501-1k Employees (India)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 16 Innover Digital reviews submitted by Innover Digital employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Innover Digital is the right company for you. 64% of empl...oyees reported the working days at Innover Digital as Monday to Friday. 64% employees reported the work timings at Innover Digital as Flexible timing. Read more

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Innover Digital Salaries in Customer Success, Service & Operations Department in Kolkata

Customer Service Representative 8 salaries	₹2.9 L/yr - ₹3.8 L/yr
Quality Analyst 7 salaries	₹2 L/yr - ₹4.3 L/yr
Senior Customer Service Executive 4 salaries	₹3 L/yr - ₹4.5 L/yr
Customer Service Executive 4 salaries	₹3.3 L/yr - ₹4.5 L/yr
Process Associate 3 salaries	₹1.9 L/yr - ₹3.9 L/yr

Explore more salaries

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