Clear all
Clear all
Overall Rating
Category Ratings
Work-Life balance
Job Security
Salary & Benefits
Skill development
Work Satisfaction
Promotions/Appraisal
Company culture
Full Time
Customer Success Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
There is work life balance, on time salary, office canteen, office cab
Entire office runs from chennai, people working in Bangalore or Hyderabad have to literally dance to create visibility otherwise they think you are not working enough, too much politics in chennai office, mgt and direct Mgr’s practice favouritism. You have to be a puppet to be liked by the bosses. Strict 5 days in office job. Slow growth
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Everything has been so far soo good
Nothing much as of now
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
View More
Full Time
Customer Success Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Great learning experience
Pressurized environment
Work days: Monday to Friday
Work related travel: This is a desk job.
Top trending discussions
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Culture of the company is really great providing the delicious food and maintaining healthy work environment is fabulous
There is no job security . Never expected that FW would laid off 660 employee in an hour without any prior notice though company were making the good profit. At the end your an employee how well you perform they will thrown you out just like tissue paper.
Full Time
Customer Success Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Freshworks is a recreation of your college days! You will have to move on after 3 or 4 years The dynamics of the company will change quarter to quarter, you should be open to change at any time, heading into a corporate company setup
Change in leadership Change in executing the strategy Lack of product vision One company wants to do everything and failing miserable Appraisals and heirachy does not make any difference. The salary difference is huge.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
1) Good food, Good people and supporting manager. You have a challange of picking up things on your own if you don't you will be lost, 2) Full transparency in product and processes! 3) flexible timings and leave policies
1) A little bit of politics and Partiality with female employees, equality factor is missing! 2) Change in processes is very frequent and disturbing 3) Salary is comparatively low, you cannot justify your work and it goes all to vein if you don't take initiatives, so why do we have management at first place ?
Work policy: 4 days/ from office from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Marketing Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Pre-IP0, the company fostered a culture that empowered employees to create exceptional products and solutions.
Worst leadership team now
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Other Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Everything is awesome. Great company to work with
Nothing at all everything is great
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Opportunities to learn new things
Company culture, management is worst
Full Time
Customer Success Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Good culture
Very redundant work.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
- company culture - work life balance - smart colleagues - admirable much needed perks like free food and cab pick-up - great tools to work with and be more productive at work
Promotions and Appraisals take time. Could be better.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Team mates and comrades are really helpful and nice.
1. Constant changes in the process. Nothing is defined 2. Higher management is confused always about how to determine the MBO (part of variable pay) 3. Horrible management - They might look friendly from the outside but too much politics going in.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Marketing Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Everything i like at Freshworks
No more a people centric company
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Finance & Accounting - Other Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
One of the best company where i worked. Given me a chance to grow and develop my skills.
Firing without knowing the reason all of sudden. That too when i was ill and i have to take care of my mother who is of 87 years old. Which put me in depression i am trying to come out of it. Now its very difficult to get a job at this stage.
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
People in freshworks is the reason most people stay back for other than the salary aspect.
The Freshworks "Kudumba" culture is slowly being demised to make way for American capitalism & usual MNC politics. Some of the people on the top have no clue of the reality & just want to keep firing in India & hiring in US in the name of efficiency.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Corporate Training Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
5 days working Best cafeteria with free meals Cab facility for shift 2 and 3 Hybrid 3 days from office
Typical US culture of hire and fire 99% leadership is outside India - they take the final call It's not an Indian company anymore Pre IPO, this was a great company. Post IPO, disaster has happened The founder - Girish is also nowhere to be found and might have resigned already
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Overall work culture is good but most of team have lots of internal politics.
Lots of internal policies, they layoff bulk of people all of sudden even the top performers were laid off. HR work on favour of higher management. No promotion. Zero job security. No career growth and scope of learning is less in most of team.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
It’s all before few years
Everything changed upside down now! Life sucks at work! Childish managers who hold grudges, you feel like you are in a school environment soon. Micromanagement at core
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Work culture was good when Girish was the CEO.
After changing the CEO continuous and bulk firing is happening without giving any notice of employees. In a single surprise email they deactivated employees from the work However the company revenue there is in a bad state.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
IT Support Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Free Food
No job security. They recently fired 660 employees- that's 13 per cent of the Total workforce even though the company made an annual profit higher than the previous year. Even though I was not affected, I feel embarassed that the higher management shows a lot of greed and being inconsiderate towards employees who work day and night to provide high values and top service to the clients.
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
IT Support Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Not Liked.
I am impacted by layoff on November 7. This is very untrustful with the employee to the employer. Not only i am all over 660 people affected. Please understand from employee mindset and family situation and their talents.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Management Consulting Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
None
Terrible org. No vision, strategy is for the PPT sake only. Leaders are fake. They exploit you and then lay you off. Couldn’t give a -100000….rating for job security unfortunately. So, if job security is something that you are looking for, please do not consider joining Freshworks. Hiring happens only in the US these days with 4 people getting hired for same/similar roles at very high salary and they don’t even get laid off....Read More
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Some bit of old charm still left, a few old timers left are holding things together in India.
It has completely lost its way and definitively moving towards making India a back office. All Indian leaders are fired and leadership hiring is happening in US/Europe. Not so subtle racism is prevalent and Indians are looked down upon - how ironic as it was a company started in India !
Work policy: 3 days/week from office
Work timings: Flexible Timings
Work related travel: This is a desk job.
Claim your company page and respond to reviews as an employer.
SALARIES
REVIEWS
No Reviews
Zoho
Salesforce
LTIMindtree
TCS