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based on 21.1k Reviews

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IBM Customer Care Executive Reviews

based on 35 reviews
Updated 12 Dec, 2024

Overall Rating

3.8/5
How AmbitionBox ratings work?

Category Ratings

4.3

Job Security

4.3

Company culture

4.3

Skill development

4.3

Promotions/Appraisal

4.3

Work Satisfaction

4.1

Salary & Benefits

4.1

Work-Life balance

Top Mentions in IBM Customer Care Executive Reviews

35 reviews found

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People also ask about IBM's Customer Care Executives

How is IBM to work for?
IBM is rated 3.8 out of 5, based on 35 reviews by employees on AmbitionBox. IBM is known for Job Security which is rated at the top and given a rating of 4.3. However, Salary & Benefits is rated the lowest at 4.1 and can be improved. To know first hand how it is like to work at IBM read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at IBM?
According to AmbitionBox ratings, IBM employees rate its salary and benefits as 4.1 out of 5. You can know more about IBM Salaries at AmbitionBox
How is the work culture at IBM?
Work culture is rated 4.3 at IBM by 35 employees. While job security is rated 4.3 and work-life balance is rated 4.1 at IBM. Read detailed reviews by employees of IBM on AmbitionBox.

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Gender Based Ratings for IBM Customer Care Executive

based on 32 reviews
1.1
Rated by 12 Women

Rated 1.1 for Skill Development and 1.1 for Career Growth

women
4.4
Rated by 20 Men

Rated 5.0 for Job Security and 5.0 for Company Culture

men

Working Days for IBM Customer Care Executive

based on 35 reviews
Rotational Shift
52%
Monday to Friday
38%
Monday to Saturday
10%

Work Timings for IBM Customer Care Executive

based on 35 reviews
Flexible timing
Strict (8pm - 5.30am)
Strict (8.30am - 7.30pm)
77%
8%
8%
7% employees reported other strict timings

Shift Timings for IBM Customer Care Executive

based on 35 reviews
Day shift
Night shift
67%
33%

Business Travel for IBM Customer Care Executive

based on 35 reviews
No travel
81%
Within city
11%
International travel
4%
Within country
4%
IBM Customer Care Executive Salary
based on 54 salaries
₹1.2 L/yr - ₹4.5 L/yr
17% more than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
12 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
5 total responses
childCareBenefits
Child care facility
1 total response
+4 more benefits
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