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IBM Customer Success, Service & Operations Department Gurgaon / Gurugram Reviews

Updated 23 Mar, 2025
Overall Rating
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3.9/5
based on 181 reviews

Rating distribution

Category Ratings

4.1

Job security

4.1

Work-life balance

3.9

Company culture

3.9

Skill development

3.8

Work satisfaction

3.6

Salary

3.5

Promotions

What employees say about IBM?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

71% employees reported

Flexible timing

Flexible timing

58% employees reported

No travel

No travel

79% employees reported

Gender based rating

4.1
female

Rated by Women

55 reviews

3.8
male

Rated by Men

122 reviews

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Top Mentions in IBM Customer Success, Service & Operations Department Gurgaon / Gurugram Reviews

181 reviews found

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People also ask about IBM's Customer Success, Service & Operations Department in Gurgaon / Gurugram

Is IBM's Customer Success, Service & Operations Department in Gurgaon / Gurugram a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 181 employee reviews, it's clear that most employees have an average experience working at IBM's Customer Success, Service & Operations Department in Gurgaon / Gurugram. Job security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.5. Read reviews about job security and career growth on AmbitionBox.
Does IBM's Customer Success, Service & Operations Department in Gurgaon / Gurugram pay their employees well?
According to AmbitionBox reviews, IBM's Customer Success, Service & Operations Department in Gurgaon / Gurugram employees rate their salary and benefits at 3.6 out of 5, based on 181 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about IBM's Customer Success, Service & Operations Department in Gurgaon / Gurugram salaries here and to read reviews specifically about salary and benefits at IBM's Customer Success, Service & Operations Department in Gurgaon / Gurugram, click here .
How is the work culture at IBM's Customer Success, Service & Operations Department in Gurgaon / Gurugram?
Work culture at IBM's Customer Success, Service & Operations Department in Gurgaon / Gurugram is rated 3.9 out of 5 by 181 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at IBM's Customer Success, Service & Operations Department in Gurgaon / Gurugram, click here .
How is the job security at IBM's Customer Success, Service & Operations Department in Gurgaon / Gurugram?
Based on 181 reviews on AmbitionBox, IBM's Customer Success, Service & Operations Department in Gurgaon / Gurugram employees rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at IBM's Customer Success, Service & Operations Department in Gurgaon / Gurugram, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at IBM's Customer Success, Service & Operations Department in Gurgaon / Gurugram, click here .
How do I get a job at IBM's Customer Success, Service & Operations Department in Gurgaon / Gurugram?
To get a job at IBM's Customer Success, Service & Operations Department in Gurgaon / Gurugram, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top IBM interview questions and practice your responses to prepare thoroughly.

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