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HSBC Group

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4.0

based on 4.5k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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HSBC Group Customer Service Executive Reviews

based on 222 reviews
Updated 21 Dec, 2024

Overall Rating

4.2/5
How AmbitionBox ratings work?

Category Ratings

4.2

Work-Life balance

4.1

Job Security

4.1

Company culture

3.9

Skill development

3.8

Work Satisfaction

3.6

Salary & Benefits

3.4

Promotions/Appraisal

Top Mentions in HSBC Group Customer Service Executive Reviews
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222 reviews found

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People also ask about HSBC Group's Customer Service Executives

How is HSBC Group to work for?
HSBC Group is rated 4.2 out of 5, based on 222 reviews by employees on AmbitionBox. HSBC Group is known for Work-Life balance which is rated at the top and given a rating of 4.2. However, Career growth is rated the lowest at 3.4 and can be improved. To know first hand how it is like to work at HSBC Group read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at HSBC Group?
According to AmbitionBox ratings, HSBC Group employees rate its salary and benefits as 3.6 out of 5. You can know more about HSBC Group Salaries at AmbitionBox
How is the work culture at HSBC Group?
Work culture is rated 4.1 at HSBC Group by 222 employees. While job security is rated 4.1 and work-life balance is rated 4.2 at HSBC Group. Read detailed reviews by employees of HSBC Group on AmbitionBox.

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Gender Based Ratings for HSBC Group Customer Service Executive

based on 205 reviews
4.3
Rated by 123 Women

Rated 4.4 for Work-Life Balance and 4.4 for Company Culture

women
4.1
Rated by 82 Men

Rated 4.0 for Work-Life Balance and 3.9 for Job Security

men

Working Days for HSBC Group Customer Service Executive

based on 227 reviews
Monday to Friday
75%
Rotational Shift
16%
Other
4%
Monday to Saturday
3%
Alternate Saturday off
2%

Work Timings for HSBC Group Customer Service Executive

based on 227 reviews
Flexible timing
Strict (6.30am - 3.30pm)
Strict (12.30pm - 9.30pm)
57%
5%
5%
33% employees reported other strict timings

Shift Timings for HSBC Group Customer Service Executive

based on 227 reviews
Day shift
Night shift
91%
9%

Business Travel for HSBC Group Customer Service Executive

based on 227 reviews
No travel
75%
Within city
18%
Within country
5%
International travel
2%
HSBC Group Customer Service Executive Salary
based on 926 salaries
₹1.5 L/yr - ₹6.8 L/yr
48% more than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
58 total responses
onsite
International/On-site exposure
10 total responses
freemeal
Free meal
1 total response
healthInsurance
Health insurance
46 total responses
+6 more benefits
Compare HSBC Group with

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3.9
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4.0
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