HSBC Group Contact Center Associate Reviews

Likes

I am extremely grateful to be working with HSBC. Especially after being a monther. HSBC has many policies to support working mothers. I hope it continues to grow bigger and better.

Dislikes

I wish they consider more exceptions according to situation.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Overall the team is very supportive and work is good too. Again it depends on the manager

Dislikes

Tou might find pay a little less then that of competitors.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Great work life balance

Dislikes

Promotion and hikes are very less

Likes

It was my first job and I liked working there.

Dislikes

It used to be work from home then it became hybrid

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work satisfaction

Dislikes

SALARY AND APPRAISALS AND BENEFITS

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary

Dislikes

Timings Management Staff Reward

Likes

Job security Kolkata location Cab service Holidays Leaves

Dislikes

Salary Work life balance Appraisal Promotion Senior management

Likes

Job safety

Dislikes

Nothing as such

Likes

It provides great benefits for its employees

Dislikes

There is no work life balance no healthy competition and the department where I have been the management was worst

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

As a company HSBC is top notch. It's the best you can work for however the people in the management are not helpful at all , favoritism.low promotion rate. Very low hike and bonuses.

Dislikes

Some managers and avps are terrible. If they don't like you they will make sure that they make you leave.

Likes

As a company HSBC and it's policies are good. But if u r not lucky enough to get a good team, then it will be the most worst part. It's not HSBC, it's people who makes its toxic.

Dislikes

Worst management of team and work. people r very toxic who will make your life hell. HSBC is very good company if you fall for good people

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance Learning opportunities

Dislikes

Salary Increment will be same for all who work hard for year and who does nothing whole year. This need to improve.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

WFH E-learning tools are best in class Modern office spaces

Dislikes

Independent, logic based thinking is discouraged esp by Indian origin middle management. Grim career progression prospects Outdated systems which add to processing times. Silo chambers between departments

Work Details

Work policy: 3 days/week from office

Work days: Alternate Saturday off (Flexible Timings)

Likes

The perks are good. Home loan, overdraft facility etc

Dislikes

Work culture. They promote bullying. It's like a old boy's club. New people are not welcomed. Toxic work environment

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

One of the best company to work with & it's policies helps to balance our family & work life. Staff friendly company & I am proud to be a part of this wonderdul company.

Dislikes

I wouldn't say dislike but may be a suggestion, I have heard from my colleagues that HSBC pay package is not very competitive, I am personally happy with the package.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing … ppl dont respect you

Dislikes

All the aspects … most importantly being a mnc bank they dont follow RBI compliance and protocols. Its a risky bank to join in with respect to the career perspective

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.