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Filter reviews by HSBC Electronic Data Processing Customer Service Representative Reviews
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What employees say about HSBC Electronic Data Processing?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
50% employees reported
Flexible timing
75% employees reported
No travel
71% employees reported
View more detailed insights
Gender based rating
Rated by Women
4 reviews
Rated by Men
4 reviews
Jobseekers also viewed
9 reviews found
Customer Service Representative in Visakhapatnam
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work life balance and ambience creates the ethu for work
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Salary needs to increase
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Representative in Hyderabad / Secunderabad
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Leave policy and job security are best at HSBC
- Job security - Good
Dislikes
Appraisal policy is not that great.
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Representative in Hyderabad / Secunderabad
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
You will get the job security and like the company policies
- Job security - Good
Dislikes
No work life balance and internal management
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Customer Service Representative in Bangalore / Bengaluru
Customer Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Mentors, colleagues, supervisor everyone is very helpful and friendly
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Representative in Bangalore Rural
Payments Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The training part and the team and environment. Place for learning
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Hike is less
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Service Representative in Bangalore / Bengaluru
Tourism Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security, work culture, the management, and company policy has been excellent.
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
I have had no dislikes during my tenure with HSBC.
Work Details
I was in HSBC as a Customer Service Representative in the US process for 10 years on calls and in the UK data process for about 4 years.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Service Representative in Hyderabad / Secunderabad
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I am no longer with HSBC
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislikes
Work Details
Good
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Customer Service Representative in Bangalore / Bengaluru
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very nice place to work
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Very beautiful
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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Customer Service Representative in Hyderabad / Secunderabad
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Good
- Work-life balance - Good
Overall Rating
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Similar Designation Reviews
Senior Associate in Bangalore / Bengaluru
Full Time
Investment Banking, Private Equity & VC Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Good
Dislikes
Very minute level micro management Management will change there decision very often and employees has to adhere that, otherwise that will be the main reason to sack you
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Executive in Hyderabad / Secunderabad
Full Time
Finance & Accounting - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Dont have any like to say
Dislikes
No work life balance,Stress full life, No proper management, No value ro the emoplyees
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Senior Customer Service Executive in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Understanding employees and their needs
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
No skill development proactive program and not grooming employees to grow in carrier
- Promotions - Bad
Senior Associate in Kolkata
Full Time
IT & Information Security - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Policies and employee friendly.
Dislikes
No growth.
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
Customer Service Executive in Visakhapatnam (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very friendly nature to work with
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislikes
Customer Service Executive in Hyderabad / Secunderabad
Full Time
Payments Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job Security and no work pressure.
- Job security - Good
- Work-life balance - Good
Dislikes
Management is not fair. So, promotions and appraisals don't go properly. No enough scope for learning.
- Skill development - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Analyst in Bangalore / Bengaluru
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance and opportunities to learn, upskill.
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
It's very difficult for a competative person to sustain the grind.
Analyst in Kolkata
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great place to work.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Customer Service Executive in Hyderabad / Secunderabad
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Feels like family
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No dislikes
Senior Associate in Hyderabad / Secunderabad
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good company Work life
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No Nothing Hybrid
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Other HSBC Electronic Data Processing Reviews
Operations Manager in Bangalore / Bengaluru
Full Time
General Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Depending upon the team work life balance will be good. Lots of IJP options for career betterment. Lots of learning opportunities. The hike after clearing IJP is matched with the minimum level of the new grade. In many cases the hike percentage is comparable to hikes in switching to a new job. I have seen hikes between 20% to even 70%. It depends upon which dept you join.
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Don't join at starting levels in this company. Minimum join as an assistant manager. Work life balance in a lot of operations and call centres in hsbc is bad for new joiners. Not all departments though.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Manager in Chennai
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Am working in HSBC from 2013 (11yrs) this is my 2nd company. Work life balance and job security making me to stay in HSBC so long period.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Office location is far from my home. Pick facility is not available for morning/regular shift. Only drop will be available post 7pm.
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
AVP in Bangalore / Bengaluru
Full Time
Data Science & Machine Learning Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Hybrid office
Dislikes
Learnings are very low, most probably you will do same thing the whole year and during appraisal will be asked what different thing you did. Huge difference between how you get treated based on GCB level. Communications are usually one way, just top to bottom.
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Project Manager in New Delhi
Full Time
Top Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good things are like if you don't like promotions don't do buttering no one will ping you , plutonic relationship is ok here
- Salary - Good
Dislikes
Very poor employee support in case of health issues , Internal politics and groupism. If you get any life threatening issue with you or at home the HR will not approve your leaves
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Manager in Hyderabad / Secunderabad
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to specific
- Job security - Excellent
Dislikes
More western idiology Command center operations department have worst manager Micro management More pessimistic No growth No hope for career development No promotions You will be monitored and noted if you are 10mins late to work
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Operations Analyst in Hyderabad / Secunderabad
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company as brand. Work culture. Job security. Gives more opportunities.
- Skill development - Good
- Job security - Good
- Company culture - Good
Dislikes
Hybrid working model. Partiality among local and non local employees. One of worst wfh working model where Only local employees are benefited.
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Bad
Wfm Scheduler in Bangalore / Bengaluru
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
What is there to like about ? The only thing that I really like when I was working was the Job security apart from that they will make you work like a dog.
- Skill development - Good
- Job security - Excellent
Dislikes
Work culture, partiality, no work life balance. If u don’t do what your boss wants you to do then no appraisal no hikes.
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Content Writer in Bangalore / Bengaluru
Full Time
Content Management (Print / Online / Electronic) Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Extremely good work-life balance. Focus on employee well-being
- Salary - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Can be too laid back. Career advancement can be a problem.
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Analyst in Bangalore / Bengaluru
Full Time
Data Science & Machine Learning Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture is good. Good amount of work pressure. There is no issue regarding taking your leaves. They encourage you to utilize your leaves.
- Job security - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Since its a hybrid working now, very minimum flexibility give to the relocated employees. Increments are not as expected. Work wise its ok. No data science is actually involved in the team that I work in. The opportunities for learning and career growth are very less.
- Skill development - Poor
- Work satisfaction - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Assistant Manager in Bangalore / Bengaluru
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Hybrid shift
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Hike are very less, it’s not matches market standards
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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AmbitionBox has 9 HSBC Electronic Data Processing reviews submitted by HSBC Electronic Data Processing employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HSBC Electronic Data Processing is t...he right company for you. 50% of employees reported the working days at HSBC Electronic Data Processing as Monday to Friday. 75% employees reported the work timings at HSBC Electronic Data Processing as Flexible timing. Read more- Home >
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