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HSBC Bank

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4.0

based on 614 Reviews

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HSBC Bank Customer Success, Service & Operations Department Hyderabad / Secunderabad Reviews

Updated 5 Dec, 2024

Overall Rating

4.1/5

based on 27 reviews

Rating distribution

16 (59.3%)

5 (18.5%)

3 (11.1%)

2 (7.4%)

1 (3.7%)

Category Ratings

4.5

Job security

4.3

Work-life balance

4.0

Company culture

4.0

Skill development

3.9

Work satisfaction

3.8

Salary

3.4

Promotions

What employees say about HSBC Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

82% employees reported

Flexible timing

53% employees reported

No travel

58% employees reported

View more detailed insights

Gender based rating

3.8

Rated by Women

12 reviews

4.5

Rated by Men

15 reviews

HSBC Bank is rated 4.1 out of 5 stars on AmbitionBox, based on 27 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with t ... Read more

HSBC Bank is rated 4.1 out of 5 stars on AmbitionBox, based on 27 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

27 reviews found

Sort by: Popular

Fraud Analyst in Hyderabad / Secunderabad

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Jul 2020

Likes

It is the best place to work. There is lot of comfort and very cooperative co workers.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work timings: Flexible Timings

Senior Team Member in Hyderabad / Secunderabad

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Mar 2020

Likes

Everything

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing.

Work Details

Doing identification and verification for new bank account

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Employee Benefits

The stretch leaves

Customer Service Manager in Hyderabad / Secunderabad

Retail Bank Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 May 2018

Likes

I liked the work culture...of HSBC...they are sensitive to their employees...it has been the best work place I have been associated with...in my entire career

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

The functions are limited...being a foreign bank...hence limited movements towards career growth

CUSTOMER SERVISE EXCUTIVE in Hyderabad / Secunderabad

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 09 Aug 2019

Likes

Monotanus work, management is in a verge of hire n fire,- cost cutting process, divide n rule policy is implimented within the teams--- lot of parshality

Skill development - Excellent

Dislikes

managers are the more culprits than the management, give wrong feedback about the team members,for their surviaval

Job security - Poor
Promotions - Poor
Work satisfaction - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Universal Banker in Hyderabad / Secunderabad

Full Time

Operations Department

3.0

posted on 13 Feb 2024

Overall Rating

Assistant Manager in Hyderabad / Secunderabad

Full Time

Customer Success Department

5.0

posted on 29 Jan 2024

Overall Rating

Hong Kong in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

5.0

posted on 12 Jan 2024

Overall Rating

You are reading trusted reviews. Keep reading to find out more about HSBC Bank.

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Career Growth

1w (edited)

a transformation expert phd corporate strategy professional

What are the biggest lessons you have learned in the corporate world?

_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.

Got a question about HSBC Bank?

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More about working at HSBC Bank

Banking
10k-50k Employees (India)
Financial Services

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 27 HSBC Bank reviews submitted by HSBC Bank employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if HSBC Bank is the right company for you. 82% of employees reported the... working days at HSBC Bank as Monday to Friday. 53% employees reported the work timings at HSBC Bank as Flexible timing. Read more

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HSBC Bank Reviews

HSBC Bank Salaries in Customer Success, Service & Operations Department in Hyderabad / Secunderabad

Assistant Manager 15 salaries	₹3.9 L/yr - ₹10.5 L/yr
Customer Service Executive 13 salaries	₹2.6 L/yr - ₹4.8 L/yr
KYC Analyst 8 salaries	₹2.6 L/yr - ₹5.2 L/yr
CDD Analyst 7 salaries	₹2 L/yr - ₹4.6 L/yr
Credit Service Executive 6 salaries	₹2.3 L/yr - ₹5 L/yr