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Hitech Digital Solutions Customer Support Executive Reviews

Updated 26 Sep, 2024

Overall Rating

3.5/5

based on 4 reviews

Rating distribution

5

2 (50.0%)

4

1 (25.0%)

3

0 (0%)

2

1 (25.0%)

1

0 (0%)

Category Ratings

3.8

Work satisfaction

3.6

Salary

3.5

Skill development

3.4

Job security

3.4

Work-life balance

3.2

Company culture

3.1

Promotions

What employees say about Hitech Digital Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

50% employees reported

Flexible timing

100% employees reported

No travel

75% employees reported

View more detailed insights

Hitech Digital Solutions is rated 3.5 out of 5 stars on AmbitionBox, based on 4 company reviews.This rating reflects an average employee experience, indicating moderate satisfa ... Read more

Hitech Digital Solutions is rated 3.5 out of 5 stars on AmbitionBox, based on 4 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

4 reviews found

Sort by: Popular

Customer Support Executive in New Delhi

Full Time

·

Data Science & Machine Learning Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Sep 2024

Likes

good skills nd good learnging

Dislikes

three members are danger to company 1.Mr. Vaibhav Bhonde & Janak Panchal & Graham (HR) this people are very poor nd polticals of employee

Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive (working remotely)

Full Time

·

Business Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Jun 2023

Likes

Good place Work From home

Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Low salary and Low uprisal

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Ahmedabad

Business Process Management Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 08 Apr 2022

Likes

I really love work culture here a true indian company offering work from home or office as per your needs. All Hr department and other departments are really supportive.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

No point to dislike such a lovely company.

Work Details

Mine is really good at HiTech proud to be an Hi-Techian.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Really good work culture.

Customer Support Executive in Ahmedabad

Business Process Outsourcing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Mar 2022

Likes

Best in class company with ultimate career growth and development. All the staff and Team manager Mr. Sagar Sureja is very supportive. I love HiTech.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not any point or reason to dislike.

Work Details

My life is very balanced as I work in my favourite shift. 5 day working and work from home is best.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

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Career suggestion

I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

Got a question about Hitech Digital Solutions?

Ask anonymously on communities.

Similar Designation Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Process Associate in Ahmedabad

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Feb 2025

Likes

It's difficult to find anything likeable for such organization.

Dislikes

No concept of Work-life balance. Mismanagement of work allocation. Delay in salary credit. Makes one to consider suicidal thoughts. Racism on peak. Gender discrimination. No concept of employees growth. Makes one to work round the clock on each day. No opportunity of growth. Highly toxic work environment. Promotion is given on the favouritism, talent, dedication, loyalty and work is not considered for appraisal. Performing any self skill development is highly humiliated....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 3 days/week from office

Work timings: Strict Timings

Work related travel: This is a desk job.

Process Associate in Ahmedabad

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 24 Feb 2025

Likes

Easy process

Dislikes

Hard targets, bad behaviour of Team leader and other peer colleague. Salary is below the deserved amount.

Salary - Poor
Promotions - Poor
Work satisfaction - Poor

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Process Associate in Ahmedabad

Full Time

·

Business Process Quality Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 19 Feb 2025

Likes

Long term upliftment of employees.

Dislikes

Target is high. Salary is not upto my hardwork.

Customer Service Representative in Ahmedabad

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 28 Sep 2024

Likes

Company Culture & Environment

Job security - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Politics

Salary - Poor
Promotions - Bad

Senior Associate in Nagpur (working remotely)

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 17 Apr 2024

Likes

Nothing is there to like .

Dislikes

The worst part is the toxic environment cultivated by the company. Instead of fostering a supportive work environment they resort to personal attack to personal attack on employees private lives, creating a toxic atmosphere of fear and mistreat. Moreover the company has a troubling pattern of firing employees at will . They demand rent less work without breaks or appreciation , offer low pay, and engage in personal attack. Job security? Non existent. Save yourself and stay away...Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Process Associate in Ahmedabad

Full Time

·

Customer Success, Service & Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 26 Jun 2023

Likes

Nothing for like. Everything worst

Dislikes

No hike, no promotion, no holidays on festivals. Compulsory work on biggest festival Diwali. Salary is lowest in entire world. Even unskilled construction side labor earns more. Company politics is very high. 6 months old employees whose perfomance is below average and Doe's not achive daily target is get more increment than 4-5 years old employees who achive 100%+ targets by working more hours then shift hours. Very bad company....Read More

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Executive in Ahmedabad

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 06 Oct 2023

Likes

It wqs good experuence.

Company culture - Excellent
Work-life balance - Good

Dislikes

NA

Work Details

Work policy: Some people work from home and some from office.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Process Associate in Ahmedabad

Full Time

·

Business Process Management Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Nov 2022

Likes

All over Calture good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Service Representative in Ahmedabad

Full Time

·

CSR & Sustainability Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Feb 2022

Likes

Work culture ,team work and environment of employees as well office

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such

Work Details

Very flexible and enjoying work culture

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Process Associate in Ahmedabad

Full Time

·

Business Process Outsourcing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Sep 2021

Likes

Superb experience about hi-tech I solution llp

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Superb experience about hi-tech I solution job

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Other Hitech Digital Solutions Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

Customer Support Representative in Ahmedabad

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

2.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 07 Apr 2024

Likes

The company culture is very good in hitech. they celebrate each and every festival with lot of joy. if you are a person who enjoy cafe alot. they have seprate floor for that and you can do lot of activities over there.

Job security - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

don't want to share

Salary - Poor
Promotions - Bad
Work satisfaction - Poor

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Junior BIM Engineer in Ahmedabad

Full Time

·

BIM Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Mar 2025

Likes

Nothing is good only fun and game is there otherwise nothing.

Dislikes

Company BIM division is very bad. Management level is bad. I have experience with BIM division they intentionally target employees.

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Alternate Saturday off (Strict Timings)

Senior Mechanical Designer in Chandigarh (working remotely)

Full Time

·

Engineering & Manufacturing Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 03 Mar 2025

Likes

The management is really supportive, perfect work life balance

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

After a certain salary the raise is not good

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Designer in Ahmedabad

Full Time

·

Engineering Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 20 Feb 2025

Likes

Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Overall Rating

Excellent

Aeronautical Analyst in Ahmedabad

Full Time

·

Flight & Airport Operations Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 17 Feb 2025

Likes

Working environment and company culture

Job security - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

About the promotion and growth

Salary - Poor
Promotions - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Travel Desk Executive in Ahmedabad

Full Time

·

Tourism Services Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Feb 2025

Likes

Work environment and learning

Salary - Good
Job security - Good
Promotions - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Design Engineer in Ahmedabad

Full Time

·

Engineering & Manufacturing Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

1.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 12 Feb 2025

Likes

Non toxic work culture

Job security - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Career growth

Skill development - Poor
Promotions - Bad

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Sales Executive in New Delhi

Full Time

·

Marketing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Monday to Friday (Flexible Timings)

Design Engineer in Ahmedabad

Full Time

·

Engineering Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Feb 2025

Likes

Great company to work in my whole career, My manager was a great person who inspired me a lot in my whole tenure

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike about

Work Details

Work policy: 3 days/week from office

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Design Engineer in Ahmedabad

Full Time

·

Engineering & Manufacturing Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

2.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Feb 2025

Likes

Good working environment

Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Average salary and low chance of skill development

Skill development - Poor

Work Details

Work policy: 3 days/week from office

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

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HQ - Ahmedabad, Gujarat, India
IT Services & Consulting
1k-5k Employees (India)
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 Hitech Digital Solutions reviews submitted by Hitech Digital Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Hitech Digital Solutions is the right company for ...you. 50% of employees reported the working days at Hitech Digital Solutions as Monday to Friday. 100% employees reported the work timings at Hitech Digital Solutions as Flexible timing. Read more

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Hitech Digital Solutions Customer Support Executive Reviews

Hitech Digital Solutions Office Photos

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Hitech Digital Solutions Customer Support Executive Salary

based on 6 salaries

₹2.5 L/yr - ₹3.8 L/yr

7% less than the average Customer Support Executive Salary in India

View more details

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