Hitech Digital Solutions Customer Support Executive Reviews
Updated 26 Sep, 2024
Overall Rating
3.5/5
based on 4
reviews
Rating distribution
Category Ratings
3.8
Work satisfaction
3.6
Salary
3.5
Skill development
3.4
Job security
3.4
Work-life balance
3.2
Company culture
3.1
Promotions
What employees say about Hitech Digital Solutions?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
50% employees reported
Flexible timing
100% employees reported
No travel
75% employees reported
View more detailed insights
Hitech Digital Solutions is rated
3.5 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfa
...
Read more
Hitech Digital Solutions is rated
3.5 out of 5 stars on
AmbitionBox, based on 4 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
4 reviews found
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Popular
Customer Support Executive in
New Delhi
Full Time
·
Data Science & Machine Learning Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 26 Sep 2024
Likes
good skills nd good learnging
Dislikes
three members are danger to company 1.Mr. Vaibhav Bhonde & Janak Panchal & Graham (HR) this people are very poor nd polticals of employee
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Support Executive (working remotely)
Full Time
·
Business Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 07 Jun 2023
Likes
Good place
Work From home
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Low salary and Low uprisal
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Ahmedabad
Business Process Management Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 08 Apr 2022
Likes
I really love work culture here a true indian company offering work from home or office as per your needs. All Hr department and other departments are really supportive.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent
Dislikes
No point to dislike such a lovely company.
Work Details
Mine is really good at HiTech proud to be an Hi-Techian.
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
Really good work culture.
Customer Support Executive in
Ahmedabad
Business Process Outsourcing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 26 Mar 2022
Likes
Best in class company with ultimate career growth and development. All the staff and Team manager Mr. Sagar Sureja is very supportive. I love HiTech.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Not any point or reason to dislike.
Work Details
My life is very balanced as I work in my favourite shift. 5 day working and work from home is best.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Process Associate in
Ahmedabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 08 Feb 2025
Likes
It's difficult to find anything likeable for such organization.
Dislikes
No concept of Work-life balance.
Mismanagement of work allocation.
Delay in salary credit.
Makes one to consider suicidal thoughts.
Racism on peak.
Gender discrimination.
No concept of employees growth.
Makes one to work round the clock on each day.
No opportunity of growth.
Highly toxic work environment.
Promotion is given on the favouritism, talent, dedication, loyalty and work is not considered for appraisal.
Performing any self skill development is highly humiliated....Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work timings: Strict Timings
Work related travel:This is a desk job.
Process Associate in
Ahmedabad
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
3.0
Job security
2.0
Promotions
2.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 24 Feb 2025
Likes
Easy process
Dislikes
Hard targets, bad behaviour of Team leader and other peer colleague. Salary is below the deserved amount.
Salary - Poor
Promotions - Poor
Work satisfaction - Poor
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Process Associate in
Ahmedabad
Full Time
·
Business Process Quality Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 19 Feb 2025
Likes
Long term upliftment of employees.
Dislikes
Target is high. Salary is not upto my hardwork.
Customer Service Representative in
Ahmedabad
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
4.0
Job security
1.0
Promotions
3.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 28 Sep 2024
Likes
Company Culture & Environment
Job security - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Politics
Salary - Poor
Promotions - Bad
Senior Associate in
Nagpur (working remotely)
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 17 Apr 2024
Likes
Nothing is there to like .
Dislikes
The worst part is the toxic environment cultivated by the company. Instead of fostering a supportive work environment they resort to personal attack to personal attack on employees private lives, creating a toxic atmosphere of fear and mistreat. Moreover the company has a troubling pattern of firing employees at will . They demand rent less work without breaks or appreciation , offer low pay, and engage in personal attack. Job security? Non existent. Save yourself and stay away...Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Process Associate in
Ahmedabad
Full Time
·
Customer Success, Service & Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 26 Jun 2023
Likes
Nothing for like. Everything worst
Dislikes
No hike, no promotion, no holidays on festivals. Compulsory work on biggest festival Diwali. Salary is lowest in entire world. Even unskilled construction side labor earns more. Company politics is very high. 6 months old employees whose perfomance is below average and Doe's not achive daily target is get more increment than 4-5 years old employees who achive 100%+ targets by working more hours then shift hours. Very bad company....Read More
Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Ahmedabad
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 06 Oct 2023
Likes
It wqs good experuence.
Company culture - Excellent
Work-life balance - Good
Dislikes
NA
Work Details
Work policy:
Some people work from home and some from office.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Process Associate in
Ahmedabad
Full Time
·
Business Process Management Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 22 Nov 2022
Likes
All over Calture good
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
None
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Ahmedabad
Full Time
·
CSR & Sustainability Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 21 Feb 2022
Likes
Work culture ,team work and environment of employees as well office
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing as such
Work Details
Very flexible and enjoying work culture
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Sales Officer (working remotely)
Part Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 13 Mar 2025
Likes
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Other Hitech Digital Solutions Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Support Representative in
Ahmedabad
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
4.0
Job security
1.0
Promotions
2.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 07 Apr 2024
Likes
The company culture is very good in hitech. they celebrate each and every festival with lot of joy.
if you are a person who enjoy cafe alot. they have seprate floor for that and you can do lot of activities over there.
Job security - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
don't want to share
Salary - Poor
Promotions - Bad
Work satisfaction - Poor
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Content Writer in
New Delhi
Full Time
·
Content Management (Print / Online / Electronic) Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 18 Mar 2025
Likes
It was a chill place. Not too much work pressure.
Salary - Good
Skill development - Good
Job security - Excellent
Work-life balance - Good
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Aeronautical Analyst in
Mumbai
Full Time
·
Flight & Airport Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
1.0
Skill development
2.0
Job security
2.0
Promotions
3.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 14 Mar 2025
Dislikes
Skill development - Bad
Job security - Poor
Promotions - Poor
Company culture - Poor
Overall Rating
Graphic Designer in
Ahmedabad
Full Time
·
Other Design Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 13 Mar 2025
Likes
Nothing
Dislikes
work life balance, management, salary, hikes
Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Junior BIM Engineer in
Ahmedabad
Full Time
·
BIM Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 08 Mar 2025
Likes
Nothing is good only fun and game is there otherwise nothing.
Dislikes
Company BIM division is very bad. Management level is bad. I have experience with BIM division they intentionally target employees.
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Senior Mechanical Designer in
Chandigarh (working remotely)
Full Time
·
Engineering & Manufacturing Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 03 Mar 2025
Likes
The management is really supportive, perfect work life balance
Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
After a certain salary the raise is not good
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Designer in
Ahmedabad
Full Time
·
Engineering Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
3.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 20 Feb 2025
Likes
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Overall Rating
Aeronautical Analyst in
Ahmedabad
Full Time
·
Flight & Airport Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
3.0
Skill development
4.0
Job security
2.0
Promotions
3.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 17 Feb 2025
Likes
Working environment and company culture
Job security - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
About the promotion and growth
Salary - Poor
Promotions - Poor
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country, Travel Within City.