Hexaware Technologies Customer Success, Service & Operations Department Reviews

Likes

Nothing at all. Literally not a thing. Worst work place culture. Most toxic environment.

Dislikes

Everything is wrong with this workplace. The culture, environment and the team leaders along with higher authorities are the most toxic people on earth. HR people are just puppet. Expect nothing from them.

Likes

They don't have project, even if you are 10 years of experience and come here after switch. Then you start working on project. And once the project ends they will ask you to work on random technology and give output as if you have handson experience on that . Work is stressful Learning environment - the reality is that they want everyone to know everything so that they can fit us in any project they have at that time .. Like if you are a service now developer. And your project ends they will ask you to learn .net in a week and clear interview so that they can fit you in ....Read More

Dislikes

Stressful environment, bench managers are not able to allocate proper project to people. They want data engineer to answer springboot questions and if you are not able to you will be forced to resign .. they can't do proper mapping.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Enjoyable

Dislikes

No Proper Management.They needs to give more extra chance for Certification.Deeply questions has asked about death benefits.My training is not proper way.I want to go a back office.Afterwards, I realise about Insurance.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Colleagues are helpful

Dislikes

Work culture is toxic Clients are arrogant and Hexaware is not able to meet clients expectations due to high demands Infrastructure is poor HR & Manager support is minimal Overall toxic environment

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing to like. It was only salary but now it is also not good. Management does anything they want.... Do not think about employees and their work. Just to justify their work they cut salary of employees unnecessarily and deliberately, so they can show the minimum expenditure. Any rules and regulations will be imposed whenever they like to introduce and it will definitely not in the favor of employees....Read More

Dislikes

Everything Work culture Salary structure Management Decision making

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Has the potential to scale up.

Dislikes

Hexaware IT is Hexaware. Hexaware BPO is Caliber Point. Hexaware IT seems top class. The BPO section feels like their entire life was spent in the LOMA & MBP radius hence hasn’t kept pace with the outsourcing industry at all. There is resistance to change. Resistance to adapt. An extremely slow career path program that promotes mediocre talent because it is based on tenure. It’s got a lot of caliber point folks who have dealt with Penny stock programs and tight margins. That has shaped their over view towards everything in the org....Read More

Work Details

Work policy: Anytime WFH

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Supportive colleagues, Team leader, Managers. Overtime benefits and good pay. Two way cabs and bus facility. Training + mock calls + team dinner.

Dislikes

Office politics and partiality by few seniors. Paid leaves not granted sometimes and salary deduction for the same if not reporting to office after informing won't be able to report as put of town or exam work to be done.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

If u can speak quite good English then u will be selected easily in any process and also if u didn't get selected that's bcz ur communication is not good enough or u r pretty much smarter then the interviewer, this was my personal exp during interview.

Dislikes

Selected congrats, but they will give u a 40-50 pages of form to fill and u have to fill all the details with ur own without any help and also they will ask u some nonsense docx, the company don't believe in digitalization. Fr some process the salary they r offering fr freshers and experienced r same :)

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Dislikes