HDFC Bank Customer Care Executive Reviews

Likes

Company is good. Good training provided at HDFC bank house branches. Very good for learning about this job role. Provides opportunity of reimbursement as well.

Dislikes

No work life balance. Shift usually got over at 10PM. No overtime pay. Targets are unrealistic. Promotion is given based on target achievement hence it is a luck based slow process. Senior management is unsympathetic to junior designations.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

The new skills, confidence, customer engagement I learned there.

Dislikes

Some employee bad behaviour and after complaining also none actions were taken.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Opportunity to learn new skills through client interactions, Operations,Sales etc

Dislikes

Worst culture ! Mental Harassment at workplace from seniors & supervisors,when one is not able to meet sales objectives,no flexible work hours especially for operations staff in branch banking even if all activities are completed,they force you till night to stay and again sales meeting and same foul languages

Likes

1. You will build good relationships 2. Customer base is huge 2. Due to heavy work load you will be trained enough to work in any other bank easily.

Dislikes

1. Work life balance is poor 2. At a point you will feel that you might have joined sales instead of joining operations as you will be treated the same as some sales staff. 3. Job security is fine but what about transfers, the seniors constantly threatens to do.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Likes

Nothing

Dislikes

Everything

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

On-time salary

Dislikes

Branch atmosphere Senior Staff rude behaviour & zero percent support.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Process is absolutely excellent

Dislikes

Manager didn't gave me any type of leave last 7 months I'm mentally depressed during my service in HDFC

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Dislikes

Appreciated only when business occurs else even ur loaded with work doesnt matter. Have to do business even when u are not sales person. Work life balance.