Premium Employer

i

This company page is being actively managed by HCLTech Team. If you also belong to the team, you can get access from here

HCLTech Verified Tick

Compare button icon Compare button icon Compare
3.6

based on 33.8k Reviews

Filter reviews by

HCLTech Customer Service Associate Reviews

based on 18 reviews
Updated 19 May, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

4.0

Job Security

3.8

Skill development

3.4

Work-Life balance

3.3

Company culture

3.2

Work Satisfaction

2.9

Promotions/Appraisal

2.6

Salary & Benefits

Top Mentions in HCLTech Customer Service Associate Reviews

18 reviews found

Sort by: Popular

Similar companies for Customer Service Associate

View All
TCS Reviews
3.5
 • 67 Reviews
Wipro Reviews
3.7
 • 91 Reviews
Tech Mahindra Reviews
3.3
 • 999 Reviews
Cognizant Reviews
3.3
 • 4 Reviews
Accenture Reviews
3.6
 • 190 Reviews
Capgemini Reviews
3.3
 • 4 Reviews
Mphasis Reviews
3.2
 • 13 Reviews
Genpact Reviews
3.5
 • 21 Reviews
IBM Reviews
4.1
 • 8 Reviews
View more

View More

Logo
You are reading trusted reviews. Keep reading to find out more about HCLTech.

Discover interview dos and don'ts from real experiences

People also ask about HCLTech's Customer Service Associates

Is HCLTech a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 18 employee reviews, it's clear that most customer service associates have an average experience working at HCLTech. Job Security holds the highest rating at 4.0, while salary & benefits is rated the lowest amongst all factors at 2.6. Read reviews about job security and salary & benefits on AmbitionBox.
Does HCLTech pay their Customer Service Associates well?
According to AmbitionBox reviews, HCLTech customer service associates rate their salary and benefits at 2.6 out of 5, based on 18 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about HCLTech's customer service associates salaries here and to read reviews specifically about salary and benefits at HCLTech for customer service associates, click here.
How is the work culture at HCLTech for Customer Service Associates?
Work culture at HCLTech for customer service associates is rated 3.3 out of 5 by 18 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at HCLTech for customer service associates, click here.
How is the job security at HCLTech for Customer Service Associates?
Based on 18 reviews on AmbitionBox, HCLTech's customer service associates rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at HCLTech, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at HCLTech for customer service associates, click here.

Tell us how to improve this page.

Join HCLTech Find your spark and discover what drives you forward

Gender Based Ratings for HCLTech Customer Service Associate

based on 18 reviews
4.5
Rated by 5 Women

Rated 4.9 for Job Security and 4.9 for Skill Development

women
3.3
Rated by 13 Men

Rated 3.5 for Job Security and 3.3 for Company Culture

men

Working Days for HCLTech Customer Service Associate

based on 18 reviews
Monday to Friday
66%
Rotational Shift
27%
Other
7%

Work Timings for HCLTech Customer Service Associate

based on 18 reviews
Flexible timing
Strict (6.30pm - 4.30am)
Strict (7.30pm - 5.30pm)
63%
9%
9%
19% employees reported other strict timings

Shift Timings for HCLTech Customer Service Associate

based on 18 reviews
Night shift
Day shift
50%
50%

Business Travel for HCLTech Customer Service Associate

based on 18 reviews
No travel
64%
Within city
29%
Within country
7%
HCLTech Customer Service Associate Salary
based on 40 salaries
₹1.5 L/yr - ₹4.3 L/yr
13% less than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
1 total response
freemeal
Free meal
1 total response
softskill
Job/Soft skill training
2 total responses
meal
Cafeteria
1 total response
View All
Compare HCLTech with

TCS

3.7
Compare

Wipro

3.7
Compare

Accenture

3.9
Compare

Cognizant

3.8
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company