Groupon is rated
3.0 out of 5 stars on
AmbitionBox, based on 39 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Groupon is rated
3.0 out of 5 stars on
AmbitionBox, based on 39 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Groupon Customer Service Representative Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
39 reviews found
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Popular
Customer Service Representative in
Chennai
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Dec 2023
Likes
Nothing
Dislikes
Worst company, they didnt bother about ur personnel life and health. About salary and incentives are worst ever practise, they made us to work lot and do cost cut in all incentives. No team out, no team lunch. No performance bonus. Completely worst company
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Lack of growth opportunity. and movement to other fields
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Chennai
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 23 Feb 2022
Likes
Good place to work for short time. Now groupon changed a lot
Dislikes
Micro management, is the only thing I dislike.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Chennai
Full Time
·
Customer Service Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 May 2021
Likes
Good incentives
Dislikes
No job security, freshers can go there for 1 or 2 years, target pressure, no Saturday Sunday off, no job security, anytime layoff may happen.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Chennai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Nov 2021
Likes
Perfect in all aspects
Dislikes
I have nothing bad about Groupon
Customer Service Representative in
Chennai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Jun 2023
Likes
Friendly work environment
Dislikes
They often stress about achieving all the tasks all the time.
Customer Service Representative in
Chennai
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 26 Jul 2023
Likes
Nothing big to expect this from group on
Dislikes
No recognition to the employees who work
Work Details
Work days: Monday to Friday
(Strict Timings)
Customer Service Representative in
Bangalore / Bengaluru
Full Time
·
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 16 Jan 2023
Likes
Good good good good good
Dislikes
Pressure pressure pressure pressure pressure
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Chennai
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 13 May 2022
Likes
Good company , but we can't grow as a customer service representative. If your designation is different like IT then this company has a huge potential, they pay well and work culture is awesome ..but no growth in customer service department.
Dislikes
No growth as customer service representative. You can't learn anything new and after few years you can't get a job because you are a customer service representative.
Work Details
It's awesome , all friendly . If you want a chill company you can join here
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Bangalore / Bengaluru
Customer Service Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 03 Sep 2022
Likes
Good shift allowance and incentives.
Dislikes
No job security.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Bangalore / Bengaluru
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2022
Likes
The support they provide to learn and implement on work
Dislikes
The only thing is there is no more scope in growth equally, no information is shared properly to about opportunities.
Work Details
Work life is moderate as earlier they never used to give work from home, only monthly once or twice after request though our process could allow after pandemic they are providing which could be given earlier if required
People also ask about Groupon's Customer Service Representatives
How is Groupon to work for?
Groupon is rated 3.0 out of 5, based on 39 reviews by employees on AmbitionBox.
Groupon is known for Salary & Benefits which is rated at the top and given a rating of 3.7. However, Career growth is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at Groupon read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Groupon?
According to AmbitionBox ratings, Groupon employees rate its salary and benefits as 3.7 out of 5. You can know more about Groupon Salaries at AmbitionBox
How is the work culture at Groupon?
Work culture is rated 3.2 at Groupon by 39 employees. While job security is rated 2.9 and work-life balance is rated 3.1 at Groupon. Read detailed reviews by employees of Groupon on AmbitionBox.
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