Fusion CX Non Voice Customer Service AssociateKolkata Reviews
based on 1 review
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 25 Oct, 2023
Overall Rating
3.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Work Satisfaction
4.0
Work-Life balance
3.0
Company culture
2.0
Salary & Benefits
1.0
Job Security
1.0
Skill development
1.0
Promotions/Appraisal
Fusion CX is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Fusion CX is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Non Voice Customer Service Associate in
Kolkata
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 25 Oct 2023
Likes
Work and life balance is good it's manageable, but as per the salary and promotions is very disgusting.
Dislikes
I have cleared the IJP department put me hold and after 3 to 4 months later shared there is no record that I have cleared the IJP.
The company is the salary is too much low from other companies.
Maximum salary structure is in-hand is 11k to 12k.
IJP full form in its sector is (Internal job promotion), but in fusion IJP means internal Jan pahchan.
Who gives butter to there supervisors only they are getting the promotions....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
We apologize for any confusion or delays you experienced with the IJP process. We are committed to ensuring that all internal promotions are handled transparently and fairly. Your comments about favoritism are troubling, and we will be reviewing our promotion practices to ensure they are based on merit and performance.
We recognize that competitive compensation is vital for our employees, and we are continuously evaluating our salary structures to remain competitive within the industry.
Your feedback regarding rotational shifts and strict work timings will also be reviewed as we strive to improve our work environment.
We appreciate your honesty and would like to discuss your concerns further. Please feel free to reach out at hr.grievances@fusioncx.com.
People also ask about Fusion CX, Kolkata Non Voice Customer Service Associates
How is Fusion CX to work for?
Fusion CX is rated 3.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Fusion CX is known for Work Satisfaction which is rated at the top and given a rating of 5.0. However, Job Security is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at Fusion CX read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Fusion CX?
According to AmbitionBox ratings, Fusion CX employees rate its salary and benefits as 2.0 out of 5. You can know more about Fusion CX Salaries at AmbitionBox
How is the work culture at Fusion CX?
Work culture is rated 3.0 at Fusion CX by 1 employees. While job security is rated 1.0 and work-life balance is rated 4.0 at Fusion CX. Read detailed reviews by employees of Fusion CX on AmbitionBox.