Full Potential Solutions Customer Service Associate Reviews
Updated 14 Jan, 2025
Overall Rating
1.6/5
based on 3
reviews
Rating distribution
Category Ratings
2.2
Salary
1.6
Work-life balance
1.6
Skill development
1.0
Company culture
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
Full Potential Solutions is rated
1.6 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects a below average employee experience, indicating poor satis
...
Read more
Full Potential Solutions is rated
1.6 out of 5 stars on
AmbitionBox, based on 3 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
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Popular
Customer Service Associate in
Pune
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 14 Jan 2025
Likes
NONE
Dislikes
WHERE TO EVEN BEGIN.
- The work culture here is so toxic; authorities have no regards about employees and they are the reason why good people are leaving the org.
- During client visits, they act as if they have the best culture and work-life balance but in reality, there is none. It's 3x workload than described in KRA, peanuts in salary and 2% appraisal.
- Higher authorities are such two-faced MFs who only know how to torture people without paying them or considering their well-being and yet they pretend as if they are the best and most understanding people. But all they do is back-b-i-*-c-h about others and live comfortably with very high salary and just loading off their work on others. We can't get even one WFH day but they only come to office for an hour and only during client visits. These jerks deserve nothing but cruel torture in hell.
- I worked as a fresher and yet things from leadership affected me a lot. Had to leave in a few months because I just couldn't take such behavior. I have seen people cry in the office because of those MFs. I urge everyone - DO NOT JOIN FPS. If you already work there, please find a different job.
- HRs are no different. They participate in back-talks and take no action against these people and office politics and hence the toxicity keeps increasing.
- The world will be a better place when this place shuts down for good....Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Associate in
Pune
Full Time
·
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 09 Sep 2024
Likes
No comments
Salary - Excellent
Dislikes
No job security campany can ask you to leave the org
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Pune
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 16 Nov 2023
Likes
Nothing
Dislikes
Wprst company blame employees amd dont. Know how to get the work done
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Executive in
Pune
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 19 Jul 2024
Likes
The only thing I like is the shift out timing of company coz I don't have to seen those Mf's TL and HR face anymore ....
I request you all please don't join and waste your valuable time in such an organisation...
The Hr there literally eat monkey shit .. coz of how they work
Dislikes
The company itself is dislike..
I know because I worked for 1 year and even tried for IJP but no salary increment and workload 2x hence I rejected..
This company is in Eon It park inside cluster D affinityx is the office name
FPS doesn't have there own office either ...
And when client from remitly will come they show off like they are some google or Microsoft
Agents are not allowed to speak to client and it's a ZTP zero tolerance policy...
I just think I am so mad a this bad organisation I don't want to write anymore .
But still I can write more+ for such a worst organisation
Ps:- Madhavi Hr who looks like chotha Bheem is the person you need to be aware about...Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Support Executive in
Pune
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
3.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 31 Jul 2023
Likes
They pay up to satisfaction
Dislikes
Full of politics, favouritism and partiality. Worst experience ever they terminate employee without prior warnings
Skill development - Bad
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Pune
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 07 Aug 2023
Likes
There is no any likes
Salary - Good
Dislikes
Disappointed for all
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Kharadi pune
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 10 Sep 2023
Likes
nothing
Dislikes
torturing the enployees
even for washroom we have to ask to TL.
without their permission we can't go anywhere.
didn't get much tume for self.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Kharadi Pune
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 09 Jul 2023
Likes
The leader pretends to be with employee
Dislikes
No value for employees self respect. No humanity is considered at all
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Support Associate in
Kharadi
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
3.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 07 Jul 2023
Likes
Best company to work with
Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing to dislike
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Other Full Potential Solutions Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Success Executive in
Pune
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 25 Apr 2024
Likes
Salary on Time
Dislikes
2.5k charge for cab.
Fixed night shift with no allowance.
Very hectic work process , only focus on KPI parameters .
No job security.
Process knowledge need vast.
Need to clear assesment and nesting after training which is very bad not seen in any organisation compulsory need to clear or tata bye bye .
Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Experience Associate in
Pune
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 11 Aug 2023
Likes
FPS provides a nice infrastructure which is currently shared with Affinity in Kharadi EON IT Parl
Dislikes
If you are late to office 1st time - Verbal Warning
Late to office 2nd time - Warning letter
Late to office 3rd time -Termination letter.
Same thing for remaining absent/ Emergency leave. You have provide proof like Doctors certificate of taking any medical leave or emergency leave otherwise they will issue a Warning Letter and on 3rd instance Termination. You also need to sign agreement of these policies with them on First day of training.
Its a Fintech Company so they don't allow mobile phones , pen and paper inside the office at your work desk . You need to keep them on silent and in locker. You are always being monitored on your behavior and the way you talk. Transport allowance of 2500/- per month will start after completion of training . Its a very strict company and they are too strict and fast forward with things. They dont trust employees . And certain policies were kept hidden and revealed only on the second day of work in training....Read More
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Advisor in
Pune
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
5.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 17 May 2024
Likes
Work culture is good and internal job increament is also good
Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Nothing all good no dislikes
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior QA Engineer in
Pune (working remotely)
Full Time
·
Quality Assurance and Testing Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
3.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 28 Oct 2024
Likes
Work Environment, Team collaboration, HR activities
Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Job Security
Customer Success Associate in
Pune
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
3.0
Skill development
3.0
Job security
5.0
Promotions
4.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 20 Oct 2023
Likes
Don't want say anything
Salary - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Dislikes
Don't want say anything
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Executive in
Pune
Full Time
·
Accounting & Taxation Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 20 Dec 2024
Likes
Good management
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Cafeteria and washroom
Operations Manager in
Bangalore / Bengaluru
Full Time
·
Product Development Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 01 Dec 2022
Likes
Previous Management Understood Project and had basic know how of resourse allocation. Current India Team is bleeding becoz of Mad Decisions. No one is happy. Even people are asked to leave and threatened for their job. Dont join.
Dislikes
No planning as Upper Management is Mad. 1 out of 10 in rating. Idiot in throne both in India and abroad as they dont know difference between Service Infrastructure and Project Infrastructure. CEO and HRs are good. But it is not open culture. Too much politics. They removed a Great Leader using politics.
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
2 days/week from office
Work timings: Flexible Timings
Work related travel:This is a desk job.
Agent Advisor in
Pune
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 13 Dec 2024
Likes
Nothing
Dislikes
Company policy and fake hr
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
CSR Executive in
Chennai
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
3.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 03 Jul 2023
Likes
Can’t say on this survey
Salary - Excellent
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Job security nothing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Care Representative in
Pune
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 15 Jan 2025
Likes
Only Work and clients.
Dislikes
Some Team leader, some manager HR'S are very very bad behaviour ,doing partiality, playing politics, mind games with not chaplus people. There is no job security. Remove people when they don't want as per there choice .
People also ask about Full Potential Solutions 's Customer Service Associates
How is Full Potential Solutions to work for?
Full Potential Solutions is rated 1.6 out of 5, based on 3 reviews by employees on AmbitionBox.
Full Potential Solutions is known for Salary which is rated at the top and given a rating of 2.2. However, Company culture is rated the lowest at 1.0 and can be improved. To know first hand how it is like to work at Full Potential Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Full Potential Solutions ?
According to AmbitionBox ratings, Full Potential Solutions employees rate its salary and benefits as 2.2 out of 5. You can know more about Full Potential Solutions Salaries at AmbitionBox
How is the work culture at Full Potential Solutions ?
Work culture is rated 1.0 at Full Potential Solutions by 3 employees. While job security is rated 1.0 and work-life balance is rated 1.6 at Full Potential Solutions . Read detailed reviews by employees of Full Potential Solutions on AmbitionBox.