Freshworks Senior Solution Engineer Reviews

Likes

It’s all before few years

Dislikes

Everything changed upside down now! Life sucks at work! Childish managers who hold grudges, you feel like you are in a school environment soon. Micromanagement at core

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Fresher

Dislikes

Working at Freshworks as a remote full-time employee can be quite rewarding. They emphasize a vibrant, collaborative culture even in remote setups, often providing great support, resources, and tools for efficient remote work

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work-Life Balance, Salary on time.

Dislikes

Conserved Teams and Team Members. Lake of KTs or Unstructured knowledge transfer. Lack of confidence in new people. They are focused on a few Key and old people. Context switching is very high.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Flexible working hours

Dislikes

Lately there has been frequent org rearrangements. Managers are never satisfied. Team changes are with immediate effect and quarter reviews are reduced. Managers are more focussed on delivering unattainable ETAs. Career growth wise feels like we are stagnant. All this can vary depending on the team you are in and how your manager is.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Great learning curve

Dislikes

All operations and decisions done from Chennai. If you are based out of Chennai you will have to work a lot to event get a thank you on something you did good.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Likes

Dislikes

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Good food good work-life balance some teams have good work. Teammates are friendly

Dislikes

Frequent reorgs and layoffs, used to be great org and employee friendly before.

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Likes

People in freshworks is the reason most people stay back for other than the salary aspect.

Dislikes

The Freshworks "Kudumba" culture is slowly being demised to make way for American capitalism & usual MNC politics. Some of the people on the top have no clue of the reality & just want to keep firing in India & hiring in US in the name of efficiency.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

5 days working Best cafeteria with free meals Cab facility for shift 2 and 3 Hybrid 3 days from office

Dislikes

Typical US culture of hire and fire 99% leadership is outside India - they take the final call It's not an Indian company anymore Pre IPO, this was a great company. Post IPO, disaster has happened The founder - Girish is also nowhere to be found and might have resigned already

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Overall work culture is good but most of team have lots of internal politics.

Dislikes

Lots of internal policies, they layoff bulk of people all of sudden even the top performers were laid off. HR work on favour of higher management. No promotion. Zero job security. No career growth and scope of learning is less in most of team.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Free Food

Dislikes

No job security. They recently fired 660 employees- that's 13 per cent of the Total workforce even though the company made an annual profit higher than the previous year. Even though I was not affected, I feel embarassed that the higher management shows a lot of greed and being inconsiderate towards employees who work day and night to provide high values and top service to the clients.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Culture of the company is really great providing the delicious food and maintaining healthy work environment is fabulous

Dislikes

There is no job security . Never expected that FW would laid off 660 employee in an hour without any prior notice though company were making the good profit. At the end your an employee how well you perform they will thrown you out just like tissue paper.

Likes

Not Liked.

Dislikes

I am impacted by layoff on November 7. This is very untrustful with the employee to the employer. Not only i am all over 660 people affected. Please understand from employee mindset and family situation and their talents.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

None

Dislikes

Terrible org. No vision, strategy is for the PPT sake only. Leaders are fake. They exploit you and then lay you off. Couldn’t give a -100000….rating for job security unfortunately. So, if job security is something that you are looking for, please do not consider joining Freshworks. Hiring happens only in the US these days with 4 people getting hired for same/similar roles at very high salary and they don’t even get laid off....Read More

Likes

Some bit of old charm still left, a few old timers left are holding things together in India.

Dislikes

It has completely lost its way and definitively moving towards making India a back office. All Indian leaders are fired and leadership hiring is happening in US/Europe. Not so subtle racism is prevalent and Indians are looked down upon - how ironic as it was a company started in India !

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.