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Engaged Employer

Fossil Group

Compare

3.8

based on 320 Reviews

Filter reviews by

Fossil Group Customer Service Associate Reviews

based on 4 reviews

Updated 14 Aug, 2024

Overall Rating

5.0/5

How AmbitionBox ratings work?

Category Ratings

5.0

Company culture

5.0

Work-Life balance

5.0

Skill development

5.0

Work Satisfaction

4.6

Salary & Benefits

4.4

Job Security

4.4

Promotions/Appraisal

4 reviews found

Sort by: Popular

Customer Service Associate in Goa

Full Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 14 Aug 2024

Likes

because too much learning in fossil group.

Dislikes

No dislike

Customer Service Associate in Hyderabad / Secunderabad

Full Time

Marketing and Communication - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 Aug 2024

Likes

Very good atmosphere to work specially in individual stores...

Dislikes

No dislikes

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Customer Service Associate in Bangalore / Bengaluru

Full Time

Fashion & Accessories Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 20 Jun 2023

Likes

Overall good

Dislikes

Till now it's ok to work here

Customer Service Associate in Stores like shoppers stop And lifestyle

Full Time

Retail Store Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

5.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 28 Sep 2023

Likes

Famous brand and customer loves it.

Dislikes

It's supervisor Haider and Asif and HR. Soumiya they discriminate religious conflicts too much politics they can transfer you anytime anywhere all of a sudden like it or not and if you deny they'll ask you to leave the company force you to resign.

Top trending discussions

View All

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

Got a question about Fossil Group?

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Team Lead in Bangalore / Bengaluru

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Operations Department

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Overall Rating

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Category Ratings

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Promotions/Appraisal

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Skill Development

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Company Culture

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Work Satisfaction

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posted on 07 Jul 2024

Likes

Nothing post pandemic

Dislikes

Post pandemic all the Management changed and it was a Favouritism Game running in the company I'll Mind people Nagative mind's Bad Culture devloped by the ASM & RM useless people good for nothing.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

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posted on 12 Oct 2024

Likes

Salary get credited timely

Dislikes

Working culture & Company culture is worst HR also.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Team Lead in Bangalore / Bengaluru

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posted on 03 Oct 2024

Likes

Amazing work culture, better pay

Dislikes

Top management was not transparent

Sales Manager in New Delhi

Full Time

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Overall Rating

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Category Ratings

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Promotions/Appraisal

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posted on 01 Oct 2024

Likes

Brand name and earlier leadership was good .

Dislikes

Work culture is now very toxic and all old people have left at senior manager roles .Only people who are not able to get jobs anywhere are the ones slogging.

Sales Executive in Bangalore / Bengaluru

Full Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 24 Sep 2024

Likes

enjoy my workplace's collaborative and the opportunity to work with talented and passionate people.

Dislikes

Low pay: Employees might dislike being undercompensated.

Team Lead in Guwahati

Full Time

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5.0

Overall Rating

5.0

Category Ratings

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posted on 22 Sep 2024

Likes

Working culture is brilliant.

Dislikes

I don't like there RNR program

Customer Service Officer in Noida

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Sep 2024

Likes

Easy to sale watches

Dislikes

Nothing

Sales Executive in Mumbai

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

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Promotions/Appraisal

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Skill Development

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Company Culture

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Salary & Benefits

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Work-Life Balance

posted on 12 Sep 2024

Likes

Very much happy

Dislikes

Nothing everything is going

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Bangalore / Bengaluru

Full Time

Accounting & Taxation Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 05 May 2024

Likes

Bad place to work. Fossil management is really bad. They don't worry about employees.

Dislikes

Management, Environment, Process, Application. More Manual Work, Nothing is good with Fossil.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Sales Manager in Lucknow

Full Time

After Sales Service & Repair Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

5.0

Salary & Benefits

1.0

Job Security

5.0

Work-Life Balance

posted on 12 Sep 2023

Likes

Contract nd market demand

Dislikes

1.Entire Management team is not good .. 2. under 1.6 years...20 to 30 employees left to Fossil why...? 3. Every six months in change area managers nd 1 years in RM why ....? What is the reason....pls discuss the team nd area managers ,nd store managers also Because this is a big concern of d-groth...

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Other Fossil Group Reviews

Processing Executive in Bangalore / Bengaluru

Full Time

Finance Department

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Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

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Salary & Benefits

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posted on 04 Dec 2024

Likes

Fossil having good culture but it depends on your manager/lead . How it’s getting implemented I luckily got good TL who is fantastic in terms of work life balance and understanding of people and pushing us to work more

Dislikes

Low Insurance amount and employee perks

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Gcp Engineer in Bangalore / Bengaluru

Full Time

IT Consulting Department

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Overall Rating

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Category Ratings

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Promotions/Appraisal

1.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 04 Nov 2024

Likes

Only the fun activities during festivals.

Dislikes

1. Hiring inexperienced managers who don't know how to manage a team. 2. Biased when distributing awards. 3. Salary hike is 2-3% 4. No canteen 5. Transporttation charges are there for pick up and drop of employees. 6. Lot of groupism and politics. 7. Too much micro management from manager.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Overall Rating

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Category Ratings

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Promotions/Appraisal

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Skill Development

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Company Culture

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Work Satisfaction

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Salary & Benefits

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Job Security

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posted on 17 Dec 2024

Likes

Work environment is good. Had oppertunity to learn many things on the process.

Dislikes

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Dislikes

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posted on 07 Dec 2024

Likes

Work life balance

Dislikes

A giant elephant that moves slowly

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Delivery Group Manager in Bangalore / Bengaluru

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1.0

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posted on 05 Dec 2024

Likes

None

Dislikes

Work life balance ,

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Associate Software Engineer in Bangalore / Bengaluru

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Software Development Department

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Overall Rating

3.0

Category Ratings

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Promotions/Appraisal

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Skill Development

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Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 13 Nov 2024

Likes

Work life balance

Dislikes

No increments for beginners

Work Details

Work policy: Wfh on all fridays + 13 extra wfh per quarter

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Sales Associate in Kolkata

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Overall Rating

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Skill Development

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Company Culture

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Salary & Benefits

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posted on 06 Nov 2024

Likes

Manegement

Dislikes

Business strategy , they have some concern area

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Job Security

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posted on 03 Oct 2024

Likes

Good company

Dislikes

Nothing to say

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Work related travel: This is a desk job.

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posted on 30 Sep 2024

Likes

My Over All Experience Was Very Good

Dislikes

Work Details

Work days: Monday to Saturday (Flexible Timings)

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Fossil Group Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 Fossil Group reviews submitted by Fossil Group employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Fossil Group is the right company for you. ...Read more