Focus Softnet Customer Support Executive Reviews

Likes

Nothing is there to mention as like in the branch of Hyderabad somaji guda.

Dislikes

No work environment, Egoistic Branch Head, Who wants to run the branch like prison, very rude behaviour and shouting trying scare office environment. If I comes to Product: Product is not capable to survive compared to other market softwares, No software updates, COO Anil is least bothered about marketing of product and it's updatesetc even after several reminders and instantly blame seles person. No onsite visit for product marketing nor customer should visit to office for details, no presentation room or cabin, desk job like customer care service, only cold calling. I personally felt very very very bad by working under this branch head. Hence I lost interest to work here....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

No thing I like of the company

Dislikes

Nothing I like about company

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Work flow of project

Dislikes

Flexibility punctuality

Work Details

Work timings: Strict Timings

Likes

This company suitable only for freshers Very less salary but work u can learn more

Dislikes

Salary is less No extra benefits

Work Details

Not bad. Not good. Just so so

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Jon security

Dislikes

Salary are very low

Work Details

Normal

Work related travel: This is a desk job.

Employee Benefits

No extra benefits

Likes

Learning is good. All teammates is good.

Dislikes

N/A

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Likes

Culture of the organisation is very good, Everyone supports each other when needed. Work like family

Dislikes

Salary Package is low otherwise everything is OK

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

everything environment, secuirty, culture management are good

Dislikes

slow financial growth / low appraisal /

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves International Travel.

Likes

Top management in the company are approachable, open to communication, generally have a positive and welcomng demeanor towards emploees. Accounts team, Hr team are very much cooperative and helpful when needed.

Dislikes

ParalleyFew CEOs think that what ever they speak board will accept and do implement bad work culture and project to management that they are doing better than any one, which will ahow impact on sr level employees. There are few crazy guys also in organisation who dont have leadership skills but they were made AVPs😃. Splecially who were imported doest know how to behave with his subordinate. The new Focus culture is totally damaged becuase of these people....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

They keep their employees on contract and keep their originals...If the employee wants to resign because of some reasons they kept their originals and fnf..and they can fire the employee (bcz of their personal reasons) without serving notice period without giving buffer time to look another opportunitywho is on contract who cannot go anywhere without completion of contract.

Dislikes

Everything Most dislikable thing is their management

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nice organization for learning new things under highly skilled and professional personalities. Good management with fine infra-structure. High chances of professional growth if the work is done perfectly. HR manager is supportive and both the Chairman and MD are very kind, respectful and friendly persons.

Dislikes

Salaries are quite decent yet seems lower when we compare it to the standards of the company.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Appreciated about work and encouraged to learn further.

Dislikes

Toxic work environment and poor increment structure and salary structure. Exceptional delays in paying commissions.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

Good environment

Dislikes

Salary is not standard as Market

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

- Salary and incentives are above industry standards - Health insurance and standard perks and benefits of any GCC Country - Work-life balance - Weekends are off - Highly generous in giving salary advance for people landing in Muscat for the first time - Financially stable company - Focus X is the best software for companies who need accounting and inventory software - Flight ticket is reimbursed - Yearly flight allowance to and fro from your country of origin to Oman - Car allowance once you purchase your car - PRO (The public relations officer who treats you well) is a beautiful human being - Salary is credited by the end of the month - Some team members are good and treat you well and also help you in settling into the company - You learn the Gift of generosity when you reach Oman - Oman as a country is beautiful...Read More

Dislikes

This is my personal experience of working in Focus Softnet for 2.1 months for which I am voicing my feedback. Bad parts - The company does not promise the Hotel stay as they had mentioned. The Hotel stay had changed the day I landed in Muscat - They expect results from day one without any proper software training. - High miscommunication in terms of system requirements. The company believes in BYOD (Bring your own device policy - No travel reimbursement for field sales which is hard to believe as any field sales professional requires a travelling allowance for meeting prospects. - Moreover, partial clarification was given as to whether this was a field sales or inside sales job. - NO HR and recruitment policies - the small size of 22 team members in the last 22 years - CRM needs to be updated - Focus X ERP is expensive compared to the competition. Rates have to be changed as per current trends Worst parts - Certain team members in the company abuse you harshly to the point that they make fun of your financial status and religion. They have no control over their tongue because of which other members are either joining them in the game or if they are not joining, then they are abused. - Because of constant verbal abuse, you suffer from high medical issues because of which you are admitted to emergency units of hospitals for some time and have to take medications - You try to heal yourself and take your meds but then these negative elements do not let you become healthy rather they make you sick. - The negative elements treat you like the beggar who thinks we are begging money from them for working (Kindly understand that a beggar doesn't work, he gets free money) - Unresponsive management who do not consider employees' concerns - Making me work in the harsh extreme heat in Oman has led to the loss of weight, but more loss of my mental health due to which I am suffering from anxiety and heartburn To date because of the treatment your company has given me in spite of me requesting for traveling allowance. Horrible parts - I had put down my papers and was serving my notice period of 7 days because of the constant verbal abuses and threats that I had faced in the company that deteriorated my health to a massive extent - The management was and still is deaf and dumb to my resignation and has now threatened me with fees for the recruitment cost of hiring me as I had left Oman citing medical reasons for which I had communicated with them over email. - They are aware that no company asks for recruitment costs from their employee but still, they send emails and threaten employees with Royal Oman police investigation and other threats that are illogical, baseless, and are meant to generate fear amongst people. Joke. - While everybody in the company had their personal vehicle and license to meet prospects, they rarely cared about an expat employee who used to travel in the extreme heat on public transportation and get quotations for them. They anyway have no value for this. Word of Advice to any current and new employees who work for Focus Softnet LLC Oman - Get an HR who can solve your issues of recruitment and hope she makes sure that employees are treated well in the company - Discipline the elements in the company who are dragging your company down - Change your ERP Prices - Give travel reimbursement to employees who sacrifice their blood and sweat to make your company prosperous - Do not threaten anybody with abuses, insults, and fear as nobody in the current world will take your nonsense and work with you. - Expect a response when you treat someone badly - Make sure that you know who you are dealing with before treating them badly In spite of the company's behavior with me, I wish them good luck and hope that they change so that they can work together in collective progress....Read More

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Only good is 5 days working

Dislikes

Everything is worst

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Staff not coperative , they not doing team work

Dislikes

Staff not good

Work Details

Work days: Monday to Friday (Flexible Timings)