FIS Customer Service Associate Reviews

Likes

Its a shit company. You don't have your leaves. If you are sick, u still have to do the work. Managers and TL are all super bad. Managers don't work in this company and tl also don't work. On company's call they will talk to there family and they tell us to work in a silent atmosphere. Overall its super bad company. I was having some issues with the bank account. So, i have to reach out to my HR but my tl and manager said we don't have an hr department and they don't work for employees lower then TL and Manager. But i got a contact of an HR manager Arpit Mishra from a certain someone to talk about my bak issue and he told me to talk to my manager and tl. So, no responsibility from hr department. So, FIS is a bad company and I'll recommend everyone don't work in FIS. One of the baddest company in the entire world........Read More

Dislikes

Managers are egoistic and tl also have super big ego and can't say anything about HR department as they don't even exist in Fis

Work Details

Work policy: They can call you anytime to office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The thing that I liked the most was that I got the opportunity to interact with several customers from the UK and knowing how they handle their daily life stuff.

Dislikes

One and only thing I did not like about this organisation is - poor management, poor team leader, poor supervisors and worst HR management

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Everything, only politics, no promotion, no increment

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary and incentives

Dislikes

Process is so vast

Likes

Training’s Staff was good

Dislikes

Partiality Team leader

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Likes

Nothing than salary and they paid me at the time of covid first wave even when I was not working so I am grateful for that forever

Dislikes

Work timing is rotational which is awful, night shift is terrible specially, Team lead and manager do not know how to handle the team , all they want is a good CSAT (promoter , detractor and passive) shit despite your efforts, They will not let you take break on time if you miss the break timings you need to ask them if you can take your break or not , but take it anyway if you work there Nothing to like about...Read More

Work Details

Below average

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Skill development and learning, salary and benefits.

Dislikes

Job security

Likes

Culture and overall experience

Dislikes

Nothing to dislike

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Working environment is good here.

Dislikes

Management was not great.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I like the infrastructure.

Dislikes

Management .

Likes

Great place for freshers.

Dislikes

No Bonus, No OT.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.