Firstsource Solutions is rated
3.9 out of 5 stars on
AmbitionBox, based on 46 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Firstsource Solutions is rated
3.9 out of 5 stars on
AmbitionBox, based on 46 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Firstsource Solutions Process Leader Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
46 reviews found
Sort by:
Popular
Process Leader in
Kolkata
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Aug 2018
Likes
One of the best company to work with.
Dislikes
Nothing at all
Work Details
It was lovely experience
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Process Leader in
Kolkata
Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 01 May 2021
Likes
This FirstSource Solutions is before CESC, Goenka bought it out. Job security, work culture, management and company policies were good till it was sold in 2012-2013.
Dislikes
Post separation from ICICI Group the company (now known as FirstSource Source Solutions) was on the slope. Things were going down.
Work Details
I was working in Phone Banking for an International UK Banking Group. Later in the back office operations for the same client.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
What people are saying about Firstsource Solutions
Work related travel: This job involves
Travel Within City.
Process Leader in
Jalandhar
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 14 Jun 2021
Likes
Na
Dislikes
Na
Work Details
Na
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Process Leader in
Bangalore / Bengaluru
BSKYB Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 11 Jun 2021
Likes
I liked almost everything at firstSource, it was Wonderfull working there! the work culture was good, management was sensible, company policies were employee centric and the job security was good but not sure how it is now.
Dislikes
I loved everything there except they disrespect loyalists, find petty reasons to irk employees who are good and love the organisation and disrespect their earned leave utilisation. It is not something they do all the time ... just few incompetent leaders mistakes bring down the other good leaders respect in the eyes of the employee.I hope that particular person is not in the organisation anymore, the company will do good since they have all the right things in the right place!...Read More
Work Details
I started as an executive, moved to quality team, team leader and then process leader... the leaders were great. It is one of my most loved Jobs so far.
People also ask about Firstsource Solutions's Process Leaders
Is Firstsource Solutions a good place to work for Process Leaders?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 46 employee reviews, it's clear that most process leaders have an average experience working at Firstsource Solutions. Work Satisfaction holds the highest rating at 3.9, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about work satisfaction and career growth on AmbitionBox.
Does Firstsource Solutions pay their Process Leaders well?
According to AmbitionBox reviews, Firstsource Solutions process leaders rate their salary and benefits at 3.5 out of 5, based on 46 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Firstsource Solutions's process leaders salaries here and to read reviews specifically about salary and benefits at Firstsource Solutions for process leaders, click here.
How is the work culture at Firstsource Solutions for Process Leaders?
Work culture at Firstsource Solutions for process leaders is rated 3.8 out of 5 by 46 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Firstsource Solutions for process leaders, click here.
How is the job security at Firstsource Solutions for Process Leaders?
Based on 46 reviews on AmbitionBox, Firstsource Solutions's process leaders rate job security at 3.5 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Firstsource Solutions for process leaders, click here.
Tell us how to improve this page.
Firstsource Solutions Process Leader Reviews by Locations