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Firstsource Solutions

Compare

based on 4.4k Reviews

Filter reviews by

Firstsource Solutions Kochi Reviews

based on 21 reviews

Updated 28 Oct, 2024

Overall Rating

4.5/5

How AmbitionBox ratings work?

Category Ratings

4.4

Skill development

4.2

Work-Life balance

4.0

Company culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Promotions/Appraisal

3.5

Job Security

21 reviews found

Sort by: Popular

Customer Service Associate in Kochi

Full Time

·

Administration Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 28 Oct 2024

Likes

Work atmosphere is awesome

Dislikes

Work pressure is high

Work Details

Work timings: Strict Timings

Process Leader in Kochi

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 04 Mar 2023

Likes

Transperant working culture

Dislikes

Office Politics

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Radiologist in Kochi

Radiology Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

2.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 14 Apr 2018

Likes

No specific time limits and no night duty.

Dislikes

Lack of professional supporting staff.

Work Details

Exciting

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Get interview-ready with top interview questions

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Sinior Customer Care Executive in Kochi

Kerala Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 16 Mar 2018

Likes

Yes. I am again ready to working first source.

Dislikes

Girls / boys diffrence, faminast attitude Everubody equal not this office.

Work Details

Not boaring... Friendly atmosphr. Totaly relaxed

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Process Leader in Kochi

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 06 Sep 2018

Likes

Good

Dislikes

Good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Process Leader in Kochi

Process Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 08 Oct 2018

Likes

The company is good .. good teammates,good employees training,good employees security. good salary, allowed travel expenses in the company

Dislikes

Compensation is decent, but growth is slow.the work pressure is very high. I have to attend client calls in the evening and sometimes late into the night .. good management and good managers our company

Work Details

Work is good .. free time fun. Generally speaking ,my work is slightly challenging as i have to look after the entire product marketing and distribution

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Know more about Firstsource Solutions Kochi

Team Lead Operations in Kochi

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 04 Jun 2018

Likes

Attend many worthfull trainings

Dislikes

Na

Work Details

Work days: Rotational Shift

You are reading trusted reviews. Keep reading to find out more about Firstsource Solutions.

Senior Customer Service Associate in Kochi

Csa Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

1.0

Job Security

5.0

Work-Life Balance

posted on 27 Mar 2018

Likes

Correct payment

Dislikes

No job security

Work Details

Work days: Monday to Saturday (Flexible Timings)

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Customer Care Executive in Kochi

Customer care executive Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 03 Jan 2020

Likes

Employees friendly. Only one world amazing.... Superb..

Dislikes

No word

Work Details

Amazing

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Team Lead in Kochi

Bpo Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 22 Sep 2018

Likes

I AM proud to work with firstsource

Dislikes

Na

Work Details

Na

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

BPO Executive in Kochi

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 Sep 2019

Likes

Yes I really love that time .I really miss all of it

Dislikes

Never all ways Avery things good. I have an a suggestion lives

Work Details

That time is really awesome but salry pakge it low RS 9000/

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Kochi

HR Operations Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 15 Jan 2019

Likes

Traing, travel,

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Team Lead Operations in Kochi

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 08 May 2018

Likes

Firstsource is great place to work. FS have its own culture and working style.

Dislikes

Nothing

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Management Information System in Kochi

Customer service Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 29 Sep 2019

Likes

Strict Shift

Dislikes

Salary is too low

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

HR Manager in Kochi

Human resources Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 09 Feb 2019

Likes

Great organization to work for. Focuses a lot on employee career enhancement

Dislikes

None

Work Details

Work was enjoyable

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Assistant Manager Operations in Kochi

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 18 Sep 2018

Likes

Self Development, career growth, learning

Dislikes

Appraisal

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Kochi

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 10 Mar 2021

Likes

Not bad

Work Details

Not bad

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Kochi

BPO Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 Oct 2018

Likes

Friendly team leaders with great support.

Dislikes

Less salary is the only drawback I am seeing

Work Details

It was interesting with particular target and become strong mind by handle pressures..

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Support in Kochi

CSO Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 06 Mar 2019

Likes

first source Trainning is a remarkable experience for me.......and i like to work with my team mates again

Dislikes

shifts only

Work Details

very interesting

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

monstrouswatermelon

I recently graduated in 2024 with a Bachelor of Engineering degree in Computer Science and Engineering. I have secured a job as a Business Analyst at an eCommerce brand with a salary package of 4.5 LPA. Considering I graduated from a tier 3 college and got the job off-campus, is this a good package? What should I focus on next: skill development or switching skills? If I choose to skill up, how should I go about it? Should I join a course or pursue certifications? Additionally, I am curious about pursuing further studies—should I opt for an M.Tech or an MBA?

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Firstsource Solutions Reviews by Locations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 21 Firstsource Solutions reviews submitted by Firstsource Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Firstsource Solutions is the right company for you. ...Read more

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Firstsource Solutions Reviews >
Firstsource Solutions Kochi Reviews

Gender Based Ratings at Firstsource Solutions Kochi

based on 21 reviews

Rated 4.8 for Work-Life Balance and 4.8 for Company Culture

Rated 4.4 for Skill Development and 4.1 for Work-Life Balance

Working Days at Firstsource Solutions Kochi

based on 21 reviews

Rotational Shift

52%

Monday to Saturday

32%

Monday to Friday

11%

Alternate Saturday off

5%

Work Timings at Firstsource Solutions Kochi

based on 21 reviews

Flexible timing

Strict (4pm - 1am)

Strict (4pm - 2am)

58%

12%

6%

24% employees reported other strict timings

Shift Timings at Firstsource Solutions Kochi

based on 21 reviews

Day shift

Night shift

57%

43%

Business Travel at Firstsource Solutions Kochi

based on 21 reviews

Within city

50%

No travel

44%

Within country

6%

Firstsource Solutions Salaries in Kochi

Administration Coordinator

1 salary

₹1.1 L/yr - ₹1.1 L/yr

Explore more salaries

Employee Benefits at Firstsource Solutions Kochi

Office cab/shuttle

3 total responses

Free meal

1 total response

Health insurance

4 total responses

Professional degree assistance

4 total responses

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