FIS Customer Service Representative Reviews

Likes

Its a shit company. You don't have your leaves. If you are sick, u still have to do the work. Managers and TL are all super bad. Managers don't work in this company and tl also don't work. On company's call they will talk to there family and they tell us to work in a silent atmosphere. Overall its super bad company. I was having some issues with the bank account. So, i have to reach out to my HR but my tl and manager said we don't have an hr department and they don't work for employees lower then TL and Manager. But i got a contact of an HR manager Arpit Mishra from a certain someone to talk about my bak issue and he told me to talk to my manager and tl. So, no responsibility from hr department. So, FIS is a bad company and I'll recommend everyone don't work in FIS. One of the baddest company in the entire world........Read More

Dislikes

Managers are egoistic and tl also have super big ego and can't say anything about HR department as they don't even exist in Fis

Work Details

Work policy: They can call you anytime to office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Management and work culture

Work Details

Work related travel: This job involves Travel Within City.

Likes

Nothing to like

Dislikes

No job security No job satisfaction No work life balance

Likes

Good

Dislikes

Job Security Is a concer

Likes

The invironment is very good.

Dislikes

I am not satisfied with the Promotion policy of the FIS

Likes

Work ethic

Dislikes

NA to report

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good work environment

Dislikes

No promotion and not getting good hikes

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It promotes your work and appreciate same

Dislikes

Salary perk should have been better

Likes

I like the culture and people.Its great for people in their mid of career.for freshers it's tough to be recognized since most of Management are Seniors.Challenging projects go to them mostly. but still I was able to grab some excellent features and learnt a lot from it which shared my career.Salary and benefits are good.

Dislikes

The tech stack is not on par with cutting edge tech we see these days.In financial industry,it's definitely a drawback since they don't try to adapt to new tech or tools easily.takes time.

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

Salary offered for freshers is more compared to other service based companies.

Dislikes

No learning opportunities Too much of micromanagement and workload No work life balance Toxic work culture due to micromanagement No scope for growth for freshers

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Location is Good , Center of pune city hybrid work module. Flexibility

Dislikes

They should think to convert contract employees into permanent if employee given more than 1 year and continuously performingwell. Appreciation should be given to employees for their good performance.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday

Likes

Location is good center of the city. work env also good.

Dislikes

No Job Security at any level event if you performing well, Particularly after their acquisition of Sungard. The company has experienced recurring layoffs almost every six month which can be unsettling for employees. The frequent restructuring may be direct result of incompetent upper management. Lack of effective leadership, poor strategic planning and inadequate decision making have led to a culture of uncertainty. Hope that the company will take steps to address these concerns and create more stable work environment....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing at all. It's not a good organization to work in.

Dislikes

1. Work culture is bad. 2. Compensation is below standard. You will not be paid for your skills and value add. 3. Management is not trust worthy 4. FIS doesn't have a progressive work culture. It is functioning like in stone age. 5. Leadership is old and not futuristic thinking. 6. There is extremely high beaurocracy. 7. You won't get growth opportunity.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday

Work related travel: This job involves Travel Within City.

Likes

Company Culture Employee first policy Work life balance In some project all team is based out of India

Dislikes

Very hard to do the switch internally All frameworks are setup so that employee concentrate on his things, so you will not get 360degree view of whole things Indian employees working onshore are not professional as others

Work Details

Work policy: 2 weeks work from home and next 2 weeks from office

Work days: Monday to Friday (Flexible Timings)

Likes

-office location (near Westend mall Aundh, Pune), hardly take 10 mins to reach office from wakad and there is no traffic on Aundh highway. - hybrid(2 days WFO) -5-8 % annual hike - Appraisal cycle is April-march - office building contains 7 floors, - one canteen, and one outside vender for food - 16-18Lac annual salary for SD-2 - can release candidate before there LWD. but pays till last waking day. - overall it is a good company. Just try to join at good package....Read More

Dislikes

-can release candidate before the LWD. but pays for their notice period. -5-8 percent annual hike

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing except wfh .

Dislikes

No appraisal. Manager says company is in loss every year. No bonus as gift during diwali or Christmas. If anyone starts career in fis with 3 lakh ctc then will be at 6 lakh only after 5 year.. poor growth

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)