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FIS
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Filter reviews by FIS Chat Support Executive Reviews
Rating distribution
Category Ratings
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What employees say about FIS?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
100% employees reported
Strict (7.30pm - 4.30am)
67% employees reported
No travel
80% employees reported
View more detailed insights
Gender based rating
Rated by Women
2 reviews
Rated by Men
4 reviews
Jobseekers also viewed
7 reviews found
Chat Support Executive (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Benefits and environment
- Salary - Excellent
- Job security - Good
- Promotions - Good
- Work-life balance - Good
Dislikes
Pressure and office politics
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Chat Support Executive (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nice people around you
- Salary - Good
Dislikes
A lot of politics needed to grow in the company
- Skill development - Poor
- Promotions - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Chat Support Executive (working remotely)
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary expectations are good.
- Salary - Excellent
- Job security - Excellent
- Company culture - Good
Dislikes
After one time there is no growth and there is politics in the company.
- Promotions - Poor
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Chat Support Executive in Gurgaon / Gurugram
Chat Process Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Everything
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Chat Support Executive in Gurgaon / Gurugram
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like the atmosphere n energy on the floor
- Job security - Good
- Company culture - Excellent
Dislikes
On buttering (chaplusi) can help you to grow
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Work-life balance - Bad
Work Details
Average
Work timings: Flexible Timings
Work related travel: This is a desk job.
Chat Support Executive in Gurgaon / Gurugram
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great place to work with as they are supporting employees in this pandemic situation through providing work from home as well wasn't deducting salaries during this hard time. completely supportive towards employees.
- Salary - Excellent
- Skill development - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
The biggest problem here is the job security issue as sometimes on very small mistakes, the employees have been terminated.
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Chat Support Executive in Gurgaon / Gurugram
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good cafeteria
- Salary - Good
- Job security - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Management is not upto the marks
- Skill development - Poor
- Promotions - Poor
What people are saying about FIS
Similar Designation Reviews
Customer Service Associate in Noida (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
That time they give me work from home but now there's no such option so hybrid
- Salary - Good
Dislikes
They never increase your salary if you think after promotion you'll get more then that's your loss. After promotion you supposed to stick on the same salary. And now onwards they're providing less salary. So Good Luck
- Job security - Poor
- Promotions - Poor
- Work-life balance - Poor
Customer Service Associate in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Its a shit company. You don't have your leaves. If you are sick, u still have to do the work. Managers and TL are all super bad. Managers don't work in this company and tl also don't work. On company's call they will talk to there family and they tell us to work in a silent atmosphere. Overall its super bad company. I was having some issues with the bank account. So, i have to reach out to my HR but my tl and manager said we don't have an hr department and they don't work for employees lower then TL and Manager. But i got a contact of an HR manager Arpit Mishra from a certain someone to talk about my bak issue and he told me to talk to my manager and tl. So, no responsibility from hr department. So, FIS is a bad company and I'll recommend everyone don't work in FIS. One of the baddest company in the entire world........Read More
Dislikes
Managers are egoistic and tl also have super big ego and can't say anything about HR department as they don't even exist in Fis
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: They can call you anytime to office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Analyst in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work policy: Two weeks WFH and the next two weeks WFO
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Analyst in Pune
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Overall Rating
Analyst in Gurgaon / Gurugram
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company culture is not too bad, depends upon the team.
Dislikes
Salary and promotions are not satisfactory.
- Salary - Poor
- Promotions - Bad
Customer Support Associate in New Delhi (working remotely)
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good organization
- Salary - Good
- Skill development - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Low job Security
- Job security - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Analyst in Chennai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Job security - Good
- Promotions - Good
- Company culture - Good
Dislikes
- Work satisfaction - Poor
Overall Rating
Customer Service Executive in Mumbai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Skill development, work life balance job security
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary growth is very slow
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Representative in New Delhi (working remotely)
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything about fis here is good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing is bad in fis at all
Senior Associate in Hyderabad / Secunderabad
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Management and work culture
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work related travel: This job involves Travel Within City.
Other FIS Reviews
Director Information Security in Chandigarh
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's culture, work environment and flexible timings. All he policies are followed religiously.
- Salary - Excellent
- Skill development - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Everything was great till now. But recently company decided to layoff those people who did work from the foundation. Build teams and run the processs. They were very loyal but were shown out door. This was disgusting.
- Job security - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Quality Assurance and Automation Software Engineer in New Delhi
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Projects are good to explore but opportunities are given less to explore more.
Dislikes
Work life balance is very bad. No skill enhancement No learning curve No salary increment or promotion for a long period of time Only selected person get promoted and salary increment Immediately layoff with no relevance to performance or anything else, just company cost cutting.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work timings: Strict Timings
Work related travel: This is a desk job.
Information Technology Architect in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
work balance good for people in technical role
- Salary - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
less project as it is product based company so once youe are out of cuurent product this risky because hr will not help in allocating to new projects
- Job security - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Project Manager in Pune
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Hybrid work policy
Dislikes
Weak matrix organisation, less respect and power with manager, risky job for non technical folks, minor hire and fire throughout the year
- Job security - Poor
- Work satisfaction - Bad
Work Details
Work policy: 2 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Lead Software Engineer in Chennai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Well the pay is decent and HR policies are nice. They provide the best transportation services and amazing food options. Ample insurance and retirement savings plans.
- Salary - Good
- Job security - Excellent
- Company culture - Good
Dislikes
Stuck with legacy code
- Skill development - Bad
Work Details
Work policy: 2 weeks in office and the next 2 weeks from home
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Leader Engineer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance is somewhat ok because of hybrid environment and good manager
- Work-life balance - Good
Dislikes
Job security is not there at all. Near to 4-5% hike. No allowance (just shift allowance provided) for working on weekends.
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Operations Analyst in Chennai
Full Time
Operations / Strategy Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
During Bench period we can able to explore more like we can play games like table tennis.
- Job security - Excellent
Dislikes
There is no proper time to eat lunch which is basic need for human and there is worst workspace environment in their client location.There is a scarcity of chairs to work in a client location.
- Skill development - Poor
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior UI UX Designer in Pune
Full Time
UI / UX Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Complete Work-life balance
- Salary - Good
- Skill development - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Hidden layoffs like one day layoff for senior management, as reliable and productive resources been laid off. Managers don't understand/value your skill set. No much hike. HIKE PER YEAR IS 5% either you are good performer. Sometimes feels like batch mates who are senior give soft corner while any decisions.
- Promotions - Poor
Work Details
Work policy: 2 days/week from office
Work timings: Flexible Timings
Work related travel: This is a desk job.
Software Engineer2 in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1. Job security 2. Work Life Balance 3. Hybrid Model (2 Days WFO & 3 Days WFH) 4. Product based company and hence exposure to client and foreign products.
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
1. Promotion 2. Salary hike is in single digit
Work Details
Work policy: 2 days/week from office
Work timings: Flexible Timings
Work related travel: This is a desk job.
Lead Database Administrator Consultant in Bangalore / Bengaluru
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Lots of free time to waste
- Work-life balance - Good
Dislikes
Lots of regional politics, it has offices in chennai and Bangalore.No need to say which regional people will do it. If you can showcase that are working on free time then you can survive here
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
- HQ - Jacksonville,Florida, United States
- FinTech
- 10k-50k Employees (India)
- Software Product
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AmbitionBox has 7 FIS reviews submitted by FIS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if FIS is the right company for you. 100% of employees reported the working days at F...IS as Rotational Shift. 67% employees reported the work timings at FIS as Strict timing. Read more- Home >
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