EXL Service Reviews

Likes

The work culture is dynamic collaborative and process oriented. There was strong emphasis an accuracy, compliance and customer satisfaction. We had regular training sessions to enhance our skills and stay updated with process changes. One of the things I appreciated the most was supportive environment. Overall, the experience helped me to grow professionally and personally.

Dislikes

No dislikes.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

As an organisation EXL may be good but the process under which I worked was pathetic and the manegement sucks.

Dislikes

The toxic culture, they don't pay the same amount to employees who have been working hard here from last 4-5 years but they pay the current market payout to the new employees

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

The work environment is really bad . It feels like they treat us like their servants and there is no HALF DAY CULTURE . Managers show no empathy in certain situations ie even if you’re not well they don’t care. There is also lack of PROPER TRAINING and too much RESTRICTIONS.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

There is nothing to like about this company.

Dislikes

Worst company I have ever work with.....no proper management within the process and within exl company as well. Parking is empathetic for employees working with EXL.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Exl has good work culture can work from home with flexible hours and have work life balance.

Dislikes

Terrible salary and no increment. Partiality at top. No recognition for your wrok

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Infrastructure

Dislikes

We are doing Night shift and Still Salary is Very Poor , According to Workload , Salary should be 3× as per the Work, Hygiene is Very very bad

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

2 days week off and both side cab facility.

Dislikes

Toxic work environment, Company policy, management, shift timings and no skill development, no work life balance, very less salary, no job security, there is no skill development etc.

Work Details

Work policy: 5 days/ week from office and 2 week off sunday and monday. from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

No pressure to be in office everyday.

Dislikes

1. Bad culture or no culture - unhealthy competition and politics is promoted by leadership by them not taking any action when the situation escalates 2. Resistance to good practices - some AVP level people don’t want to structure anything and prefer working in chaos rather than setting up a system 3. Some emerging accounts like Sports analytics, Media etc ., have really poor work like balance and a lot of micromanagement and toxicity. 4. For some leaders, the solution for every problem is to fire somebody or throw them under the truck 5. Hikes are really poor and promotion depends on how much you can suck up to your client and manager. 6. Substandard work is sold as high quality and high impact work whereas there are so many places EXL has opportunity to grow and follow industry best practices but this is ignored by leaders in some accounts 7. In the name of lean team, people are made to work like a slave and as a manager, if you try to structure some system to streamline things, other managers will bad mouth you behind your back and say things that tarnish your image...Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

-Nothing about Good in this company & we are happy on salary day only -You will enhance your skill in excel application by updating so many trackers

Dislikes

-If you are not getting any other opportunities then try here for experience purposes only -Do not expect any hikes -Micro Management -Spending many hours on updating many tracker like time tracker (task start time & end time for each & every activities), issue log & open line items etc... -there is no 9 hours shift & we have to ready to work 24/7

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.