AmbitionBox
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EXL Service
based on 7.2k Reviews
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Full Time
Banking Operations Department
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Good company
Payment No growth Less salary
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
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Full Time
Business Intelligence & Analytics Department
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Learning new skills.
They hire me by saying your office location is gurgaon but after a month they told me to relocate to Bangalore location because entire team belong from banglore office. They give me warning if you are not relocate than we terminate you. They give me option either you resign or else we terminate you.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Full Time
Voice / Blended Department
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Love working here
No vomments
Work policy: 10 days in a month
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Engineering Department
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Good company
Worst management company is good
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Audit & Control Department
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Job security Skill devlopment and enhancement Opportunities given
Salary pay and hikes
Full Time
Other Department
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Good
No comment very good service
Work timings: Flexible Timings
Work related travel: This job involves Travel Within Country, Travel Within City.
Full Time
Operations Department
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A good company to work with
Salary very low for existing employees
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Quality Assurance and Testing Department
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Management is not good
Manager not good behave.
Work days: Monday to Friday (Strict Timings)
Full Time
Operations Department
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Lot of opportunity to learn if you are willing. Job Security is good and flexible in work. take care of employees
Very low package and disappointment is sure in all appraisal. Lots of politics.
Lead Assistant manager
Work days: Monday to Saturday
Work related travel: This is a desk job.
Full Time
Operations Department
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Good company
Remuneration and compensation
Good
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves International Travel.
Full Time
Finance Department
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Work quality
Low technology investment, manual method, poor management, low pay,
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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The work culture is dynamic collaborative and process oriented. There was strong emphasis an accuracy, compliance and customer satisfaction. We had regular training sessions to enhance our skills and stay updated with process changes. One of the things I appreciated the most was supportive environment. Overall, the experience helped me to grow professionally and personally.
No dislikes.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success, Service & Operations - Other Department
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As an organisation EXL may be good but the process under which I worked was pathetic and the manegement sucks.
The toxic culture, they don't pay the same amount to employees who have been working hard here from last 4-5 years but they pay the current market payout to the new employees
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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Nothing
The work environment is really bad . It feels like they treat us like their servants and there is no HALF DAY CULTURE . Managers show no empathy in certain situations ie even if you’re not well they don’t care. There is also lack of PROPER TRAINING and too much RESTRICTIONS.
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Operations Department
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There is nothing to like about this company.
Worst company I have ever work with.....no proper management within the process and within exl company as well. Parking is empathetic for employees working with EXL.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Legal & Regulatory - Other Department
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Exl has good work culture can work from home with flexible hours and have work life balance.
Terrible salary and no increment. Partiality at top. No recognition for your wrok
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Infrastructure
We are doing Night shift and Still Salary is Very Poor , According to Workload , Salary should be 3× as per the Work, Hygiene is Very very bad
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Back Office Department
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2 days week off and both side cab facility.
Toxic work environment, Company policy, management, shift timings and no skill development, no work life balance, very less salary, no job security, there is no skill development etc.
Work policy: 5 days/ week from office and 2 week off sunday and monday. from office
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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No pressure to be in office everyday.
1. Bad culture or no culture - unhealthy competition and politics is promoted by leadership by them not taking any action when the situation escalates 2. Resistance to good practices - some AVP level people don’t want to structure anything and prefer working in chaos rather than setting up a system 3. Some emerging accounts like Sports analytics, Media etc ., have really poor work like balance and a lot of micromanagement and toxicity. 4. For some leaders, the solution for every problem is to fire somebody or throw them under the truck 5. Hikes are really poor and promotion depends on how much you can suck up to your client and manager. 6. Substandard work is sold as high quality and high impact work whereas there are so many places EXL has opportunity to grow and follow industry best practices but this is ignored by leaders in some accounts 7. In the name of lean team, people are made to work like a slave and as a manager, if you try to structure some system to streamline things, other managers will bad mouth you behind your back and say things that tarnish your image...Read More
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Back Office Department
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Nothing , they even don't give any downtime and say , you have to work however your health down or not
Management so bad, they just want work and since I joined exl it was good but soon I realize it's bad until changed manager. And that manager is so bad she said if you can't complete work you should resign this is the reason exl always hire and never get stopped because they don't have ability to make perfect older employees.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Healthcare & Life Sciences - Other Department
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EXL is good for experience people there he/she can explore his expertise after taking the Certification.
When we need to mark the half day there is no half day showing on their application.
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country, Travel Within City, International Travel.
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AmbitionBox has 1 EXL Service review submitted by EXL Service employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if EXL Service is the right company for you.Genpact
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