This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 28 Apr, 2023
Overall Rating
4.3/5
How AmbitionBox ratings work?
Category Ratings
4.3
Salary & Benefits
4.3
Work-Life balance
4.3
Promotions/Appraisal
3.8
Company culture
3.8
Job Security
3.6
Skill development
3.3
Work Satisfaction
EXL Service is rated
4.3 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
EXL Service is rated
4.3 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
Sort by:
Popular
Consultant 1 in
Bangalore / Bengaluru
Full Time
·
Life Insurance Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 28 Apr 2023
Likes
Ok to work
Dislikes
Not ok about some people
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Consultant 1 in
Gurgaon / Gurugram
Business Intelligence & Analytics Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 May 2022
Likes
WLB is good
Projects are not too good, before joining and before project tagging they will take u to sky and then will give u some time pass project.
If your client is barclays,lloyd then its good
If citi then look for other company.
My project experience is not good.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Data Analyst in
Bangalore / Bengaluru
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 06 Dec 2024
Likes
Like the company provide secure jobs.
Dislikes
Promotion is very late and salary hike also very less in terms of basics and work life balance is very poor and facing politics.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Senior Consultant in
Gurgaon / Gurugram
Full Time
·
Management Consulting Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 04 Dec 2024
Likes
Nothing. Been regretting my decision of joining this place.
Dislikes
Everything. HRs are the worst. Company policies are stupid. Senior Management likes bootlickers. Especially in Retail. If anyone’s considering joining this hell think again.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Business Analyst in
Gurgaon / Gurugram
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 21 Nov 2024
Likes
Only the job security was there, And work life balance is fine
Dislikes
Everything. 0 diversity, office politics, no promotion or good appraisal. Given to those who are in good books of their managers.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Lead in
Noida
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 02 Nov 2024
Likes
As per my 5 years working experience with EXL, I feel very good work life balance
Dislikes
Nothing as of now, reasons being I got everything like salary hike, promotion and Work life balance without any reference with higher management.
Work Details
Work policy:
1 day from office and 4 days from home
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
Noida (working remotely)
Full Time
·
General Insurance Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 Oct 2024
Likes
Their work culture is good overe there all supervisors and managers are supportive.
Dislikes
Their salary structure they don't do increment as employee expectations. And also they don't offers good salary to their employees in insurance Process.
Senior Business Analyst in
Bangalore / Bengaluru
Full Time
·
Service Delivery Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 13 Aug 2024
Likes
EXL Service is valued for its supportive work culture, diverse client exposure, and strong learning opportunities.
Dislikes
Some employees may find the workload at EXL Service challenging, with occasional high-pressure deadlines.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Data Analyst in
Gurgaon / Gurugram
Full Time
·
Business Intelligence & Analytics Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 12 Aug 2024
Likes
Good learning for fresher and growth opportunities. Job security for campus hires. Hybrid and remote work available. Good worklife balance
Dislikes
Some managers are inexperienced in dealing with subordinates and will still have reportees
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Technical Lead in
Bangalore / Bengaluru (working remotely)
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Aug 2024
Likes
Nothing to say about this company. Join on your own risk.
Dislikes
Three years continuosly I was billable. Recieved 4 rating in each year and got promoted recently but once project got over and after month they kept on redeploy and said you will be forced to put down the paper if they don't get any project during that time. Same thing happened for more then 900 employees at once and you will hear this news every month that some of your colleague is fired. So join on your own risk....Read More
Senior Associate in
Bangalore / Bengaluru
Full Time
·
Finance Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 Jun 2024
Likes
It's a good company for freshers to learn if the team leads and managers are good and supportive
Dislikes
No employees benefits not a good response for the employees no proper hike and salary
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Consultant in
Gurgaon / Gurugram
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Jun 2024
Likes
Worst company no skill upgrade no good hike no good treatment you will work like a labour and treated like a labour
Dislikes
Worst company to work for. Can fire employee at any time with one email without having any client interview. Very bad company and very bad management. They only spend money over advertisement but do not fall that it's a trap.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Other EXL Service Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Executive in
Greater Noida
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 15 Jan 2025
Likes
company infrastructure is fine.
Dislikes
Company provides no cultural or employee engagement activities. No extra benefits of working on festivals. No relaxation for medical emergency.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Executive in
Noida
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 15 Jan 2025
Likes
Except the online trainings, everything is pathetic!!!
Dislikes
Promotion and Salary hikes are Pathetic!!!
Upper leadership are the real world blood sucking worms, they don't hesitate even if they could suck 10 rupees from you...I haven't seen the level of cost cutting in any other company compared to what EXL have...very degraded corporate culture..!!!!
Analytics Executive in
Bangalore / Bengaluru
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Jan 2025
Likes
I can't say anything good about EXL , they have lots of office politics , few managers like Baby singh she is very rude and unprofessional , she threat you directly about your promotion and job.
please never join Baby singh team at all else your life will be pathetic.
Dislikes
office politics , very very slow promotion even if you are deserving, only those who are in good books (buttering people) will get the promotion. Baby singh worst manager ever.
SME in
Noida
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Jan 2025
Likes
Organization is very good like a goverment job.
Dislikes
Managment team of the process AFLAC which is I was working in is very bad. Too much cost cutting, too much pressure on the employees. They hire the employees on 6 months contract, however there have no policy in EXL.
Work Details
Work related travel:This is a desk job.
Senior Manager in
Noida
Full Time
·
Technology / IT Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 31 Dec 2024
Likes
Not recommended for IT software people as all the technical work is outsourced.
Good for people who technically talk but work on manual ppts
Dislikes
No HR department. The company events are lavish and mandatory to attend. Work life balance is totally on manager's wish. Only IT spocs are required here as no technology development is done here.
Engagement Manager in
Gurgaon / Gurugram
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Dec 2024
Likes
Nothing
Dislikes
Work culture, zero work life balance as asked to work on every weekend by the the insurance analytics vp Namit. Such a toxic and insecure person. Zero empathy and fully corrupt creating a bad name for the company because of his way of handling this team. Thre is another lead Pankaj with no brains such a bad mix of people creating a bad culture. My recommendation in EXL join other vertical outside insurance Analytics. Won't recommend this team/ vertical at all....Read More
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Executive in
Noida
Full Time
·
Operations / Strategy Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Dec 2024
Likes
I worked at EXL for nearly three years and had an incredibly fulfilling experience. The company's work culture stood out as one of the best aspects, fostering a positive and collaborative environment that greatly enhanced my professional growth. I truly appreciated the supportive management, opportunities for learning, and the overall satisfaction I derived from my role. It was a journey that enriched my skills and left a lasting positive impression on me....Read More
Dislikes
one aspect that I found less satisfactory was the salary, which I felt was not up to the mark. Despite this, the enriching experience and the excellent work culture made my time at EXL worthwhile.
Senior Customer Support in
Pune
Full Time
·
Retail Store Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 23 Dec 2024
Likes
Pathetic management. Tonns of work pressure, no work life balance. Favouritism and only the ppl favoured are recognised and appraised.
Dislikes
No fair appraisal for years but they’d give you extra work and expect you to work like the person who got promoted. Micromanagement and stupid ppl are made promoted, who in turn don’t know how to resolve a simple issue.
Assistant Manager in
Noida
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Dec 2024
Likes
Depends upon the client and the people you are working with. It's the people in the team which makes an atmosphere to work and not the brand name.
Dislikes
Should focus on providing competitive salaries and good raises to the efficient people working beyond the expectations.
Work Details
Work policy:
Work from home for people based out of Delhi NCR
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Manager in
Noida
Full Time
·
transformation Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 22 Dec 2024
Likes
Company has work life balance and flexible working hours in Analatics and Digital.
Dislikes
In last 3-4 years many veteran top management leave the organization and those who replace them they are not upto. They are trying to implement US work culture, like hire fire culture but in terms of package they are not even follow Indian market. The new top management don't even respect those who spend more than a decade in the organization.
EXL Service is rated 4.3 out of 5, based on 3 reviews by employees on AmbitionBox.
EXL Service is known for Salary & Benefits which is rated at the top and given a rating of 4.3. However, Work Satisfaction is rated the lowest at 3.3 and can be improved. To know first hand how it is like to work at EXL Service read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at EXL Service?
According to AmbitionBox ratings, EXL Service employees rate its salary and benefits as 4.3 out of 5. You can know more about EXL Service Salaries at AmbitionBox
How is the work culture at EXL Service?
Work culture is rated 3.8 at EXL Service by 3 employees. While job security is rated 3.8 and work-life balance is rated 4.3 at EXL Service. Read detailed reviews by employees of EXL Service on AmbitionBox.