EXL Service is rated
3.9 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
...
Read more
EXL Service is rated
3.9 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in EXL Service Analytics Manager Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
7 reviews found
Sort by:
Popular
Analytics Manager in
Bangalore / Bengaluru (working remotely)
Full Time
·
Business Intelligence & Analytics Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 10 Feb 2025
Likes
WFH culture is good.
Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Getting good project is tough.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Analytics Manager in
Gurgaon / Gurugram
Full Time
·
Data Science & Machine Learning Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 04 Feb 2024
Likes
Work culture is good..
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Insurance policy. Very less benefits.
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Analytics Manager (working remotely)
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 27 Jul 2023
Likes
work life balance
Salary - Good
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
duration of projects short spam
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Analytics Manager in
Bangalore / Bengaluru
Business Intelligence & Analytics Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 01 Jun 2022
Likes
Good Work Life Balance, Focus on learning
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Work-life balance - Good
Dislikes
Team bonding not so good
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Analytics Manager in
Noida
Insurance Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
3.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 11 May 2021
Likes
Good work quality with ample of career growth opportunities.
Skill development - Good
Job security - Good
Promotions - Good
Dislikes
No work life balance due to US shift timings.
Also, poor salary & bonus, specially in Noida location.
Not advise anyone to join noida location for Analytics positions.
Salary - Poor
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Analytics Manager in
Gurgaon / Gurugram
Business Intelligence & Analytics Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 26 Jan 2022
Likes
Inductis is a good company. Work culture and work life balance all depends on the project. If the timelines are tight its difficult to manage but otherwise the organisation is fine to stay
Skill development - Good
Analytics Manager in
Gurgaon / Gurugram
Data Science Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
3.0
Skill development
2.0
Job security
2.0
Promotions
3.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 26 Oct 2021
Likes
The only pro about this company is that it is a reputed KPO.
Dislikes
1.) Highly scrutinizing/micromanaging bosses. They keep a record of every minute that you spend in the office. It can get overwhelming at times.
2.) Not very good job security. Since it's a KPO, as soon as a client ends their contract with EXL, or there is an adverse event like Covid, they start firing people left and right.
3.) Average compensation.
4.) They don't allow you to carry your smartphones on the work floor. Like I said, they treat employees with very little respect....Read More
Salary - Poor
Job security - Poor
Promotions - Poor
Company culture - Poor
Work Details
EXL is your average KPO. You are watched during every minute of the time you spend at your workplace, and you are disposed off as soon as the clients end their contracts with EXL.
Work days: Monday to Friday
(Strict Timings)
You are reading trusted reviews. Keep reading to find out more about
EXL Service.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Lead Assistant Manager in
Noida
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 28 Jan 2025
Likes
Working at EXL Service offers a great opportunity to collaborate with talented professionals in a supportive environment.
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
The promotion and hike process at EXL Service could be more competitive, as growth opportunities and rewards sometimes feel slower compared to industry standards.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Analytics Executive in
Bangalore / Bengaluru
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 14 Jan 2025
Likes
I can't say anything good about EXL , they have lots of office politics , few managers like Baby singh she is very rude and unprofessional , she threat you directly about your promotion and job.
please never join Baby singh team at all else your life will be pathetic.
Dislikes
office politics , very very slow promotion even if you are deserving, only those who are in good books (buttering people) will get the promotion. Baby singh worst manager ever.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Consultant II in
Gurgaon / Gurugram
Full Time
·
Data Science & Machine Learning Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
5.0
Skill development
4.0
Job security
2.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 14 Oct 2024
Likes
Projects/learning is good, clients are also good. Work is managed within the alloted shift timings, good wrt work life balance. Good colleagues and culture maintained.
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Hikes/promotions are delayed citing losses, whereas the company is making acquisitions on the other hand.
Pay needs to be improved a lot as per market standards.
Salary - Poor
Promotions - Poor
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Consultant II in
Gurgaon / Gurugram
Full Time
·
Business Intelligence & Analytics Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
4.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 20 Jun 2024
Likes
Very professional work environment and supportive leadership. Lot of resources made available for skill development. Flexible WFH & leave policy. Great work life balance and perks like pick-up and drop cab service.
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Work culture quite stagnant. Very client and project dependent, the sort of work you'll be doing.
Salary - Poor
Promotions - Poor
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Lead Assistant Manager in
New Delhi
Full Time
·
Accounting & Taxation Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 20 Jun 2024
Likes
This is the worst organisation I ever had in my entire career.
Dislikes
The kinds of skills required for the process company not able to focus on hiring that talent. Inspite of that company focus on cost saving. Treat their employees like a slave.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Lead Assistant Manager in
Noida
Full Time
·
Accounting & Taxation Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 15 Mar 2025
Dislikes
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Overall Rating
Data Scientist in
Gurgaon / Gurugram
Full Time
·
Business Intelligence & Analytics Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
3.0
Skill development
4.0
Job security
1.0
Promotions
3.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 14 Mar 2025
Likes
Salary - Good
Job security - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Promotions - Bad
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Lead Assistant Manager in
New Delhi
Full Time
·
Finance & Accounting - Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
2.0
Skill development
5.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 13 Mar 2025
Likes
Job security - Excellent
Company culture - Good
Work-life balance - Excellent
Dislikes
Skill development - Poor
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Lead Assistant Manager in
Noida
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 04 Mar 2025
Likes
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Overall Rating
Lead Assistant Manager in
New Delhi
Full Time
·
Data Science & Machine Learning Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
4.0
Skill development
2.0
Job security
2.0
Promotions
2.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 03 Mar 2025
Likes
Salary - Good
Skill development - Good
Dislikes
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Overall Rating
Other EXL Service Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Executive in
New Delhi
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 18 Mar 2025
Likes
Nothing
Dislikes
The work environment is really bad . It feels like they treat us like their servants and there is no HALF DAY CULTURE . Managers show no empathy in certain situations ie even if you’re not well they don’t care. There is also lack of PROPER TRAINING and too much RESTRICTIONS.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Associate in
Mumbai
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
5.0
Work-life balance
posted on 04 Mar 2025
Likes
There is nothing to like about this company.
Work-life balance - Excellent
Dislikes
Worst company I have ever work with.....no proper management within the process and within exl company as well. Parking is empathetic for employees working with EXL.
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Executive in
Noida (working remotely)
Full Time
·
Legal & Regulatory - Other Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
2.0
Skill development
3.0
Job security
1.0
Promotions
3.0
Work satisfaction
2.0
Company culture
4.0
Work-life balance
posted on 02 Mar 2025
Likes
Exl has good work culture can work from home with flexible hours and have work life balance.
Work-life balance - Good
Dislikes
Terrible salary and no increment. Partiality at top. No recognition for your wrok
Salary - Bad
Skill development - Poor
Promotions - Bad
Company culture - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Executive in
Pune
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Salary
3.0
Skill development
3.0
Job security
1.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 02 Mar 2025
Likes
Infrastructure
Dislikes
We are doing Night shift and Still Salary is Very Poor , According to Workload , Salary should be 3× as per the Work, Hygiene is Very very bad
Salary - Bad
Promotions - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Back Office Executive in
Jaipur
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 28 Feb 2025
Likes
2 days week off and both side cab facility.
Dislikes
Toxic work environment, Company policy, management, shift timings and no skill development, no work life balance, very less salary, no job security, there is no skill development etc.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
5 days/ week from office and 2 week off sunday and monday. from office
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Manager in
Gurgaon / Gurugram
Full Time
·
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 28 Feb 2025
Likes
No pressure to be in office everyday.
Dislikes
1. Bad culture or no culture - unhealthy competition and politics is promoted by leadership by them not taking any action when the situation escalates
2. Resistance to good practices - some AVP level people don’t want to structure anything and prefer working in chaos rather than setting up a system
3. Some emerging accounts like Sports analytics, Media etc ., have really poor work like balance and a lot of micromanagement and toxicity.
4. For some leaders, the solution for every problem is to fire somebody or throw them under the truck
5. Hikes are really poor and promotion depends on how much you can suck up to your client and manager.
6. Substandard work is sold as high quality and high impact work whereas there are so many places EXL has opportunity to grow and follow industry best practices but this is ignored by leaders in some accounts
7. In the name of lean team, people are made to work like a slave and as a manager, if you try to structure some system to streamline things, other managers will bad mouth you behind your back and say things that tarnish your image...Read More
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Executive in
New Delhi
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 23 Feb 2025
Likes
Nothing , they even don't give any downtime and say , you have to work however your health down or not
Dislikes
Management so bad, they just want work and since I joined exl it was good but soon I realize it's bad until changed manager. And that manager is so bad she said if you can't complete work you should resign this is the reason exl always hire and never get stopped because they don't have ability to make perfect older employees.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Assistant Manager in
Noida
Full Time
·
Healthcare & Life Sciences - Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 14 Feb 2025
Likes
EXL is good for experience people there he/she can explore his expertise after taking the Certification.
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
When we need to mark the half day there is no half day showing on their application.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country, Travel Within City, International Travel.
Executive in
Noida
Full Time
·
Operations, Maintenance & Support Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
5.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 13 Feb 2025
Likes
Job security - Excellent
Dislikes
Management is not good they will give you very minimum basic payout and the manager's ego issue they don't how to handle the team, behaves very unprofessionally with the juniors.
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Lead and Assistant Manager in
Gurgaon / Gurugram
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 12 Feb 2025
Likes
Work Form Home.
Dislikes
Toxic Work Environment -Poor management, lack of support, or office politics.
Poor Leadership – Micromanagement, lack of vision, or unethical behavior from management.
People also ask about EXL Service's Analytics Managers
Is EXL Service a good place to work for Analytics Managers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 7 employee reviews, it's clear that most analytics managers have an average experience working at EXL Service.
Skill development holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 3.3.
Does EXL Service pay their Analytics Managers well?
According to AmbitionBox reviews, EXL Service analytics managers rate their salary and benefits at 3.8 out of 5, based on 7 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about EXL Service's analytics managers salaries
here
.
How is the work culture at EXL Service for Analytics Managers?
Work culture at EXL Service for analytics managers is rated 3.8 out of 5 by 7 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at EXL Service for Analytics Managers?
Based on 7 reviews on AmbitionBox, EXL Service's analytics managers rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at EXL Service.