Exl India Desktop Support Engineer L2 Reviews

Likes

Friendly people and job security.

Dislikes

No growth

Work Details

Work policy: Always

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

EXL is very good company. every coligues and mangers were supportive very well. I had to resign because of my personal problems . As of now my situation is better. Thank you & regards Nagaraju. C

Dislikes

No issues.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Flexible Shift

Dislikes

Increment not good

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Understanding of colleagues and team leaders

Dislikes

Salary is not as per the work you do

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work environment is good, all employees are well behaved, understandable

Dislikes

IT supports is poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Shift rotation, working nature

Dislikes

Salary hike, busy schedule

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Likes

I am very happy to work in this environment , learning opportunity is very good we learn something new something different and the career opportunity is very good all colleagues and seniors are very respective so my best experience in EXL company

Dislikes

You need to work hard you can't spend a single time to any other thing just focus on your work .😊

Work Details

I am very happy to work in EXL

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Everything

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Government job for AM and above.

Dislikes

Dirty washrooms,Close to zero appraisal,No IJP's and growth is only on the basis of recommendation from AM and Manager,No collaboration between Quality and operations,Conjusted working space,Poor airconditiong resulting in suffocation and unhygienic food offered that to provided by third party vendor.

Likes

The best thing about EXL is that you will be heard. Specially senior management is very supportive and understanding. Company provides with enough opportunities to grow in career and fair chances are given to almost everyone.

Dislikes

Salary brackets can be better as compared to market standards. Appraisals can be improved for better employee retention and satisfaction.

Likes

There was nothing to like they hired me for payroll later moved me to insurance process. And the funny thing is there was opening in payroll domain too but they never look out for internal movement.

Dislikes

Job security was 0 they keep moving people form one process to another.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

There’s nothing to like here

Dislikes

1. No structure in work - everything is ad-hoc, urgent and important. No planning 2. Too much office Politics - more competition, less collaboration 3. Micromanagement by EXL Managers - some managers make you sit on a call entire day as they want to see you work 4. Toxic work culture - people hide information from others, talk behind etc., 5. Some leaders in certain spaces like Insurance, RMTI lack vision and operate like a Lala 6. No hikes, delayed bonuses, delayed promotions in 2024 7. Managers and some ex-EXL clients leave no chance to humiliate you in a call and use unprofessional tone 8. Poor office facilities and a substandard health insurance. 9. They almost never pay referral bonus to you for hired people saying that the profile already existed in their database 10. They hire people with proven tech and business skills and don’t have any plan to utilise them. 11. A lot of leaders who act like solution experts have no technical skillset in data science or AI and only make life difficult by obstructing and questioning work due to their lack of knowledge....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

It’s a total crap company, all the managers treats you like a slave and pretend that they are the son in law of the company and order you like a anything.

Dislikes

If you are good at licking and feels like you have to earn money for your family at any cost then only join this company otherwise believe me you, you will regret your decision. Better take a month extra to prepare for another company but do not join this firm. It will make you sick. Do not give you medical leave even if you are at the hospital bed.

Likes

WORK security is good , Good company from freshers

Dislikes

Need to change their hiring process, the hire anyone which lead to poor people leading the team without proper qualification. Salary is not great.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

To be honest nothing. Terrible and poorest of the poor management. No appraisal and no benefits for working overtime. By overtime I don't mean 3 hours or 4 hours I mean 6-7 hours. I get compensatory offs which I am not allowed to take due to dependencies. HRs here are just useless and just want to maximize profits at the expense of employees health. Horrible company to work for. I specifically am talking about Noida SEZ. I am a developer....Read More

Dislikes

Working hours and quality of work is terrible here. No appraisals/promotions. Benefits are split between upper management and VPs. No benefits for people under Sr. Manager role.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Company is good for work. Leaves also there

Dislikes

Management doesn't care about agents, whole management working from home, they don't provide to agents. If don't get any reimbursement management never bothered, leaves and optional holidays can't apply, every time management says can't give

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.