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Business Intelligence & Analytics Department
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CoVID times have been hard for everyone. Whether it is increasing unemployment or vanished social life. EXL have been supporting in various things like providing WFH asap after the lockdown was announced, those who didn't get a system early did not face any paycut till the time they received it. Rest it's good in engaging with a few fun activities staying home
The salary compensation is the biggest issue at any point in time in the career
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
What people are saying about Exl India
Full Time
Security / Fraud Department
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Government job for AM and above.
Dirty washrooms,Close to zero appraisal,No IJP's and growth is only on the basis of recommendation from AM and Manager,No collaboration between Quality and operations,Conjusted working space,Poor airconditiong resulting in suffocation and unhygienic food offered that to provided by third party vendor.
Full Time
Life Insurance Department
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Still provides hybrid working culture.. flexibility
No work life balance.. enormous work exceeding even 10hrs of shift on daily basis.. no HR for any help.. no help from management on excessive work.. no incentives for exceeding working hours..
Full Time
Banking Operations Department
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Work culture
Promotion and Appraisal
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Security \/ Fraud Department
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Comfortable work environment.
Favouriteism, salary hike yearly, and hybrid is not available.
Full Time
Security / Fraud Department
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No work pressure at all
Transportation facility’s
Full Time
Lending Department
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Work life Balance
Growth Opportunities
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Back Office Department
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I am looking for health care job
No
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves International Travel.
Full Time
Security / Fraud Department
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Good employee satisfaction , work life balance
Work days: Alternate Saturday off (Flexible Timings)
Full Time
Security / Fraud Department
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My work is gurgaon (wfh) , everything is good here for me.
No learning apart from process
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Professional and personal life balance, Inclusive culture, Management
Perks, Cafeteria , location
Full Time
Customer Success, Service & Operations - Other Department
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There is nothing worthy to like about this company. There is no job security and total mismanagement of the existing processes has resulted in exodus of many professionals.
Top management thrusting their authority on the lower management resulting in pressure on all employees at middle and lower levels of the organization. There is no work life balance and no opportunities for growth.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Product Management - Technology Department
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BPO level AVP SVPs like Mukesh Uppada, all involved in exploiting the employees just trying to save their jobs and keep blaming someone or the other. Fake promises of working together and just dodging real efforts. HR also know the situation and they are also just playing by the same books. Silent layoffs asking to resign in the name of lack of projects. No actions taken to improve these cases. Even the exit processes are not standard, you will have to ask them to do their job or else they will breach 90 days too. For that also they will blame you. Miserable conditions of the current employees just surviving there. Flashy Qoq numbers just for public whereas reality being far different. 2-5% yearly raise and denial of other benefits sighting it's Management's call. No standard structure and the structure keeps on changing....Read More
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Finance Department
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Focus on Innovation: EXL blends digital technologies with business process expertise, leveraging AI, automation, and analytics to drive better outcomes for clients Strong Client Relationships: The company emphasizes tailored solutions, building long-term partnerships with its clients across diverse industries like healthcare, banking, insurance, and logistics.
1. Work-Life Balance: that the workload can be demanding, particularly during peak periods, impacting work-life balance.
Full Time
Business Intelligence & Analytics Department
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Amazing work life balance if you are at team manager role.
They mostly underhire, if they overhire, they don't promote early. The rehiring policy is bad, one can only get a level above than his previous role even if they come back after 3-4 years
Work policy: 2 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Full Time
Back Office Department
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Not even a single thing...
They do not provide any leave when you already have in your bucket either you have any emergency or any urgent work they really don't care about it you just have to come office.No chance of promotion or increament in fact they cut a lot from your CTC.. Totally not supportive in anyway
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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The best thing about EXL is that you will be heard. Specially senior management is very supportive and understanding. Company provides with enough opportunities to grow in career and fair chances are given to almost everyone.
Salary brackets can be better as compared to market standards. Appraisals can be improved for better employee retention and satisfaction.
Full Time
Payroll & Transactions Department
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There was nothing to like they hired me for payroll later moved me to insurance process. And the funny thing is there was opening in payroll domain too but they never look out for internal movement.
Job security was 0 they keep moving people form one process to another.
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Data Science & Machine Learning Department
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There’s nothing to like here
1. No structure in work - everything is ad-hoc, urgent and important. No planning 2. Too much office Politics - more competition, less collaboration 3. Micromanagement by EXL Managers - some managers make you sit on a call entire day as they want to see you work 4. Toxic work culture - people hide information from others, talk behind etc., 5. Some leaders in certain spaces like Insurance, RMTI lack vision and operate like a Lala 6. No hikes, delayed bonuses, delayed promotions in 2024 7. Managers and some ex-EXL clients leave no chance to humiliate you in a call and use unprofessional tone 8. Poor office facilities and a substandard health insurance. 9. They almost never pay referral bonus to you for hired people saying that the profile already existed in their database 10. They hire people with proven tech and business skills and don’t have any plan to utilise them. 11. A lot of leaders who act like solution experts have no technical skillset in data science or AI and only make life difficult by obstructing and questioning work due to their lack of knowledge....Read More
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Full Time
Accounting & Taxation Department
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WORK security is good , Good company from freshers
Need to change their hiring process, the hire anyone which lead to poor people leading the team without proper qualification. Salary is not great.
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
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To be honest nothing. Terrible and poorest of the poor management. No appraisal and no benefits for working overtime. By overtime I don't mean 3 hours or 4 hours I mean 6-7 hours. I get compensatory offs which I am not allowed to take due to dependencies. HRs here are just useless and just want to maximize profits at the expense of employees health. Horrible company to work for. I specifically am talking about Noida SEZ. I am a developer....Read More
Working hours and quality of work is terrible here. No appraisals/promotions. Benefits are split between upper management and VPs. No benefits for people under Sr. Manager role.
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
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