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Filter reviews by Exela Technologies Customer Care Executive Reviews
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Skill development
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What employees say about Exela Technologies?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Saturday
40% employees reported
Flexible timing
40% employees reported
No travel
100% employees reported
View more detailed insights
Gender based rating
Rated by Women
3 reviews
Rated by Men
2 reviews
Jobseekers also viewed
5 reviews found
Customer Care Executive in Pune
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
yes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
all are ok in excela technologies.
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive (working remotely)
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to describe
Dislikes
There is no salary increments
- Salary - Bad
- Promotions - Poor
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Customer Care Executive in Pune
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Overall working with BancTec TPS was pathetic. No growth, no management, no professionalism, ppl get promotion over dinner parties. Process of AMR and thr supervisor and assistant manager are disgusting. Still my fnf is not cleared by the company. HR is not at all cooperative.
Dislikes
Everything dislike. There is nothing good abt this company. No cafeteria. They have small stall on terrace. Credence resource management is far better than this company. I have experience in both. CRM is best I would say.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Fearful. No support from management.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in Pune
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Thank you exela
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No
Work Details
Great
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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Customer Care Executive in Pune
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The co emplyoees
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Satisfied
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Top trending discussions
Similar Designation Reviews
Process Associate in Chennai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
There is nothing to like about the company..They are making us work for more than two weeks at a stretch without holiday..as of today I have worked for 14 days straight without any leave. Worst company we have family n we are not able to spend time with family. Don't ever work here..for 10 years senior person they are paying only 8k..worst company.as per labour law a person should not work at a stretch for more than 10 days and overtime should also be provided but no extra payment but we have to work hard without any rest....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Customer Relationship Manager in Pune
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance
Dislikes
Poor management, less pay, no incentive, salary paid on 6th of the month and very poor communication
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Thanjavur
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good environment & Helping each others.
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Appraisal not yearly raised
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Technical Support Engineer in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary gets on time
Dislikes
Management mwmbers are pathetic.
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Chennai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
NA
Dislikes
No job security no increment appraisal anything
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Chennai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
work from home
Dislikes
company management doesn't know anything about tools. still this organization is in manual stage, they are not implementing any upgrade version. i am sure if anyone join they will be in hell, for enjoyment and any other activity this organization is a right choice to begin with. manager and director will f**k word in front of your team, they will laugh on your work still, if you have a doubt you shouldn't ask them directly....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Associate in Pune
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good working condition and work process
- Skill development - Good
Dislikes
Political in management
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Analyst in Chennai
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
good good good good good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
no no no no no
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in Pune (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good
- Skill development - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
No dislike words on BancTec TPS India
- Promotions - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Process Associate in Salem
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yearly Bonus
- Work satisfaction - Good
- Company culture - Good
Dislikes
Not bad .. please follow new ethics
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work-life balance - Poor
Other Exela Technologies Reviews
Processor in Chennai
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
One of my favorite company still know. Definitely you will enjoy working on this company and stay in your memory forever. You will get low salary but work press is less then 0.01% only. You will ask to work on any previous company you liked means i choose excela(source HOV) with out opening eyes
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Only the salary
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
MIS Executive in Chennai
Full Time
Data Science & Machine Learning Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I don't like this company, it's a trap
Dislikes
I used to work more than 12 hrs a day no recognition no hike only more and more work.. Company is runing under loss No job security last month sudden layoff happened 😢
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Business Analyst in Chennai
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing,U can't even spend your one day peacefully
Dislikes
Worst work life balance No increment No appreciation No job security 13+ hours shift and no allowance No skill development
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: In wFH
Work timings: Flexible Timings
Work related travel: This is a desk job.
Processor in Chennai
Full Time
Operations, Maintenance & Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to say
Dislikes
Such a worst company ever. Lots of partiality shown by team leads.If there is a problem outside of the work area each other, processor and team lead, team leads scolded at work for that problem. Especially in kilpauk 8th floor. Some team leads have lots of head weight and they don't treat all processors as same as others.
- Salary - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Business Analyst in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time, work hours like 12-13 hr
Dislikes
BA leads are like money lender they can call you anytime. No job security, full office politics. BA leads are there to steal your credit without doing any tasks.
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior F & A Executive in Pune
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance, Timely salary, Flexible working hours, Less pressure, No micromanagement.
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Appraisal cycle
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Salesman in Mumbai
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Proper policies in place. Timely Salary payout.
Dislikes
Constant Pressure on business closure. Lot of time spent on reviews and governance. Zero to limited company awareness in India.
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Programmer Analyst in Chennai
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing just 7.5 hours work Time for support engineer
- Job security - Good
Dislikes
Everything other than 7.5 work hours you’ll hate everything
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Audit Assistant in Navi Mumbai
Full Time
Audit & Control Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance
- Work-life balance - Excellent
Dislikes
Less employee benefit policies Delayed bonus or increment Team politics No proper IT systems and softwares
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Healthcare Documentation Editor in Pune
Full Time
Health Informatics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good experience....
- Job security - Good
Dislikes
Team leader Dnyaneshwar sutar he Is not good he Harases to all people..
- Salary - Bad
- Promotions - Poor
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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- IT Services & Consulting
- 1k-5k Employees (India)
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AmbitionBox has 5 Exela Technologies reviews submitted by Exela Technologies employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Exela Technologies is the right company for you. 40%... of employees reported the working days at Exela Technologies as Monday to Saturday. 60% employees reported the work timings at Exela Technologies as Strict timing. Read more- Home >
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