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Diya Systems

Compare

based on 296 Reviews

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Diya Systems Technical Support Engineer Reviews

based on 37 reviews

Updated 24 May, 2024

Overall Rating

3.7/5

How AmbitionBox ratings work?

Category Ratings

4.0

Job Security

3.9

Company culture

3.7

Skill development

3.0

Work Satisfaction

2.9

Work-Life balance

2.8

Salary & Benefits

2.7

Promotions/Appraisal

Top Mentions in Diya Systems Technical Support Engineer Reviews

37 reviews found

Sort by: Popular

Technical Support Engineer in Mangaluru

Accounting & Taxation Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 30 Sep 2019

Likes

Working place is good and security of agent is well maintained.

Dislikes

Salary is not upto the mark what you earn actually. Less salary work more

Work Details

Technicall support

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Technical Support Engineer in Bangalore / Bengaluru

Full Time

·

Technology / IT Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

2.0

Work-Life Balance

posted on 31 Aug 2023

Likes

Friendly work environment

Dislikes

No work life balance, hectic shifts, score Targets, 3 chats to be handled simultaneously.

Work Details

Work days: Rotational Shift (Flexible Timings)

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Technical Support Engineer in Mysuru / Mysore

Full Time

·

IT Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

5.0

Job Security

1.0

Work-Life Balance

posted on 07 Aug 2023

Likes

Good team Great learning Friendly managers and trainers

Dislikes

Midnight logins Very very very rude cab drivers Very less pay and 1k hike every year

Work Details

Work days: Rotational Shift (Flexible Timings)

Technical Support Engineer in Mangaluru

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 22 Sep 2023

Likes

Good maintenance service in canteen.

Dislikes

I was working as a Engineer Trainee in Diya Systems. To be honest very hectic place to work here as a freshers. The interview process is very complicated, there will be 4-5 rounds for a technical support job. You will be stressed all the day and the rotational shift is even more worst. Afterall it's just a BPO what can you expect. Handle 4 chats (chat, billings, sales tech). 9 hours of work with only 40 minutes which we have to take at once. If the break exceeds by just 2-3 minutes, TM will start questioning you. I short very hectic work culture....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Mysuru / Mysore

Full Time

·

Technical Support Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 06 Nov 2023

Likes

Job security, support

Dislikes

Work load

Technical Support Engineer in Mangaluru

Full Time

·

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 24 May 2024

Likes

Nothing

Dislikes

I was hired for a senior position at Glowtouch, only to be deceived and relegated to a much k role. From HR to the recruiter, operational manager, and senior HR, everyone lied to me. It be evident that their sole intention was to exploit my technical knowledge for a monotonous cha support role. The skills and experience I brought tothe table were completely wasted. The company's culture is dehumanizing; they treat employees like machines with no regard for personal life. My team manager was the worst live encountered in my career, and despite ever. being aware of this, no action was taken. My advice to interns and new joiners: do not waste your career here. They lure you in with false promises and once you join, you're trapped in a mechanical, soul-crushing routine. This isn't just opinion; ask any agent working here. And don't be misled Diya and Glowtouch are the same entity. Avoid Glowtouch if you value your career and personal well-being. The funny part is that the hike was 700 rupees per year 🤣🤣...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Mangaluru

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 02 Aug 2023

Likes

Team and environment, office everything is good

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

You are reading trusted reviews. Keep reading to find out more about Diya Systems.

Technical Support Engineer in Mangaluru

Full Time

·

Technical support engineer Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 May 2022

Likes

Team work , good work experience and environment

Work Details

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Technical Support Engineer in Mangaluru

Full Time

·

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 09 Mar 2022

Likes

Learn new things everyday

Dislikes

Heavy work load

Work Details

Work timings: Strict Timings

Technical Support Engineer in Mangaluru

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 24 Jul 2023

Likes

My ratings says it all

Dislikes

Diya systems it self

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Mangaluru

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 15 Nov 2023

Likes

Simply

Dislikes

salary is less for the work we are doing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Mangaluru

Full Time

·

IT Infrastructure Services Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 27 Jul 2018

Likes

Work environment. Friendly and gives opportunities to learn new technology and can switch the domain easily. Company have multiple projects so we can switch to other project if we are not comfortable.

Dislikes

Job security. Canoot be assured when we are moved to other project. No career growth.

Work Details

good

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer (working remotely)

Web Hosting Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 23 Oct 2022

Likes

The fixed working hours from home and understanding Team Managers

Dislikes

Very low salary and the work is so heavy that it will suck your soul out.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Mangaluru

Technical Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 17 Jan 2022

Likes

I joined a week before the second lockdown in April so I had to work from home..I haven't seen any of my colleagues or my managers till date. My trainers and managers were really good and helpful as they provided all kinds of support online.

Dislikes

The negative point is that we have to work in night shifts almost every alternate month and the work is so heavy at night that it will suck the soul out of you, not at all good for your health. Career growth is limited. If you are fresher, you can join for experience until you find a better job.

Work Details

Ok ok types during day shifts and horrible during night shifts, as the work load at night will be too high and your entire day will go wasted in sleeping.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Technical Support Engineer (working remotely)

Full Time

·

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 17 May 2024

Likes

Colleagues were friendly and helpful.

Dislikes

Nothing bad in the company

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer (working remotely)

Technical Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 24 Aug 2022

Likes

Cab facility Canteen Sales incentives

Dislikes

Rotational shift every month

Work Details

Work days: Rotational Shift (Strict Timings)

Technical Support Engineer in Mangaluru

Technical Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 21 Oct 2022

Likes

Nice work space

Dislikes

Far from the city

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer

Mary hill Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 11 Jan 2020

Likes

They provided good work area and strength to work in team and the care they take for the employees and the facilities they give is good.

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Mangaluru

It Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 01 Mar 2022

Likes

Nice environment, Best choice for freshers

Dislikes

No increaments, lot of work pressure. Suitable for the one who has lots and lots of patience.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Mangaluru

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 24 Feb 2022

Likes

Seniors help in process

Dislikes

It is a pressure full environment for a employee with a less salary increment. It is not a place for a career growth. No HR, manager will have a concern on a agent

Work Details

Stressful

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

Enventure Enginering

I’m 27, I’m looking for Career transition

Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI

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People also ask about Diya Systems's Technical Support Engineers

How is Diya Systems to work for?

Diya Systems is rated 3.7 out of 5, based on 37 reviews by employees on AmbitionBox. Diya Systems is known for Job Security which is rated at the top and given a rating of 4.0. However, Career growth is rated the lowest at 2.7 and can be improved. To know first hand how it is like to work at Diya Systems read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Diya Systems?

According to AmbitionBox ratings, Diya Systems employees rate its salary and benefits as 2.8 out of 5. You can know more about Diya Systems Salaries at AmbitionBox

How is the work culture at Diya Systems?

Work culture is rated 3.9 at Diya Systems by 37 employees. While job security is rated 4.0 and work-life balance is rated 2.9 at Diya Systems. Read detailed reviews by employees of Diya Systems on AmbitionBox.

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Diya Systems Technical Support Engineer Mangaluru Reviews

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 37 Diya Systems reviews submitted by Diya Systems employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Diya Systems is the right company for you. 91% of employees rep...Read more

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Diya Systems Technical Support Engineer Reviews

Gender Based Ratings for Diya Systems Technical Support Engineer

based on 32 reviews

Rated 4.4 for Skill Development and 4.4 for Company Culture

Rated 3.8 for Job Security and 3.5 for Company Culture

Working Days for Diya Systems Technical Support Engineer

based on 37 reviews

Rotational Shift

91%

Monday to Friday

6%

Alternate Saturday off

3%

Work Timings for Diya Systems Technical Support Engineer

based on 37 reviews

Flexible timing

Strict (8.30pm - 5.30am)

Strict (7.30pm - 4.30am)

52%

24%

16%

8% employees reported other strict timings

Shift Timings for Diya Systems Technical Support Engineer

based on 37 reviews

Night shift

Day shift

83%

17%

Business Travel for Diya Systems Technical Support Engineer

based on 37 reviews

No travel

84%

Within city

16%

Diya Systems Technical Support Engineer Salary

based on 197 salaries

₹1.6 L/yr - ₹4 L/yr

43% less than the average Technical Support Engineer Salary in India

View more details

Employee Benefits for Diya Systems Technical Support Engineer

Office cab/shuttle

2 total responses

Job/Soft skill training

3 total responses

Cafeteria

2 total responses

Retirement benefits

0 total responses

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