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DCB Bank Customer Service Manager Reviews

Updated 12 Mar, 2025
Overall Rating
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3.6/5
based on 108 reviews

Rating distribution

Category Ratings

3.5

Salary

3.4

Company culture

3.3

Work-life balance

3.3

Skill development

3.2

Job security

3.2

Work satisfaction

3.1

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What employees say about DCB Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

96% employees reported

Monday to Saturday

Monday to Saturday

46% employees reported

Flexible timing

Flexible timing

38% employees reported

Within city

Within city

55% employees reported

Gender based rating

3.4
female

Rated by Women

34 reviews

3.7
male

Rated by Men

71 reviews

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Top Mentions in DCB Bank Customer Service Manager Reviews
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108 reviews found

Sort by: Popular

Read DCB Bank Customer Service Manager Reviews based on locations

3.7
 Mumbai

 (13)

3.8
 Ahmedabad

 (8)

2.2
 New Delhi

 (7)

2.2
 Thane

 (4)

2.6
 Aurangabad

 (4)

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Customer Service Manager Jobs at DCB Bank

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People also ask about DCB Bank's Customer Service Managers

Is DCB Bank a good place to work for Customer Service Managers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.6 out of 5 from over 108 employee reviews, it's clear that most customer service managers have an average experience working at DCB Bank. Salary holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 3.1.
Does DCB Bank pay their Customer Service Managers well?
According to AmbitionBox reviews, DCB Bank customer service managers rate their salary and benefits at 3.5 out of 5, based on 108 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about DCB Bank's customer service managers salaries here .
How is the work culture at DCB Bank for Customer Service Managers?
Work culture at DCB Bank for customer service managers is rated 3.4 out of 5 by 108 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at DCB Bank for customer service managers, click here .
How is the job security at DCB Bank for Customer Service Managers?
Based on 108 reviews on AmbitionBox, DCB Bank's customer service managers rate job security at 3.2 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at DCB Bank.
Is work from home available to Customer Service Managers at DCB Bank?
According to 23 AmbitionBox reviews, DCB Bank does not currently offer any work-from-home options to customer service managers. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

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DCB Bank Customer Service Manager Salary
based on 246 salaries
₹2.5 L/yr - ₹6 L/yr
30% less than the average Customer Service Manager Salary in India
View more details
cab
Office cab/shuttle
1 total response
healthInsurance
Health insurance
3 total responses
softskill
Job/Soft skill training
6 total responses
degree
Professional degree assistance
1 total response
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