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3.8

based on 2.9k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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DCB Bank Customer Service Manager Reviews

based on 98 reviews
Updated 17 Dec, 2024

Overall Rating

3.8/5
How AmbitionBox ratings work?

Category Ratings

3.8

Salary & Benefits

3.6

Work-Life balance

3.5

Company culture

3.4

Job Security

3.4

Skill development

3.3

Work Satisfaction

3.3

Promotions/Appraisal

Top Mentions in DCB Bank Customer Service Manager Reviews

98 reviews found

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People also ask about DCB Bank's Customer Service Managers

Is DCB Bank a good place to work for Customer Service Managers?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 98 employee reviews, it's clear that most customer service managers have an average experience working at DCB Bank. Salary & Benefits holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about salary & benefits and career growth on AmbitionBox.
Does DCB Bank pay their Customer Service Managers well?
According to AmbitionBox reviews, DCB Bank customer service managers rate their salary and benefits at 3.8 out of 5, based on 98 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about DCB Bank's customer service managers salaries here and to read reviews specifically about salary and benefits at DCB Bank for customer service managers, click here.
How is the work culture at DCB Bank for Customer Service Managers?
Work culture at DCB Bank for customer service managers is rated 3.5 out of 5 by 98 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at DCB Bank for customer service managers, click here.
How is the job security at DCB Bank for Customer Service Managers?
Based on 98 reviews on AmbitionBox, DCB Bank's customer service managers rate job security at 3.4 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at DCB Bank for customer service managers, click here.
Is work from home available to Customer Service Managers at DCB Bank?
According to 19 AmbitionBox reviews, DCB Bank does not currently offer any work-from-home options to customer service managers. All employees work from the office, reflecting a fully on-site work arrangement. To read reviews specifically about work-life balance, click here.

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Work Policy for DCB Bank Customer Service Manager

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Workplace policy may vary based on Department, Designation and Location.

based on 19 reviews in last 6 months

Work from office

Work from office

100%

Gender Based Ratings for DCB Bank Customer Service Manager

based on 95 reviews
3.8
Rated by 27 Women

Rated 3.8 for Work-Life Balance and 3.7 for Company Culture

women
3.8
Rated by 68 Men

Rated 3.8 for Salary & Benefits and 3.4 for Company Culture

men

Working Days for DCB Bank Customer Service Manager

based on 98 reviews
Monday to Saturday
46%
Alternate Saturday off
43%
Monday to Friday
10%
Rotational Shift
1%

Work Timings for DCB Bank Customer Service Manager

based on 98 reviews
Flexible timing
Strict (9.30am - 6pm)
Strict (9.30am - 6.30pm)
37%
11%
9%
43% employees reported other strict timings

Shift Timings for DCB Bank Customer Service Manager

based on 98 reviews
Day shift
Night shift
98%
2%

Business Travel for DCB Bank Customer Service Manager

based on 98 reviews
Within city
55%
No travel
35%
International travel
5%
Within country
5%
DCB Bank Customer Service Manager Salary
based on 214 salaries
₹2.5 L/yr - ₹6.1 L/yr
31% less than the average Customer Service Manager Salary in India
View more details
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Office cab/shuttle
1 total response
healthInsurance
Health insurance
3 total responses
softskill
Job/Soft skill training
6 total responses
degree
Professional degree assistance
1 total response
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