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DCB Bank Customer Service Executive Reviews

Updated 26 Mar, 2025
Overall Rating
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4.1/5
based on 45 reviews

Rating distribution

Category Ratings

4.1

Company culture

4.1

Salary

4.0

Skill development

3.9

Work satisfaction

3.8

Job security

3.8

Work-life balance

3.8

Promotions

What employees say about DCB Bank?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

Monday to Saturday

44% employees reported

Flexible timing

Flexible timing

47% employees reported

Within city

Within city

48% employees reported

Gender based rating

4.7
female

Rated by Women

17 reviews

3.3
male

Rated by Men

24 reviews

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Top Mentions in DCB Bank Customer Service Executive Reviews

45 reviews found

Sort by: Popular
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People also ask about DCB Bank's Customer Service Executives

Is DCB Bank a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.1 out of 5 from over 45 employee reviews, it's clear that most customer service executives have a positive experience working at DCB Bank. Company culture holds the highest rating at 4.1, while job security is rated the lowest amongst all factors at 3.8.
Does DCB Bank pay their Customer Service Executives well?
According to AmbitionBox reviews, DCB Bank customer service executives rate their salary and benefits at 4.1 out of 5, based on 45 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that DCB Bank is generally seen as a place that values and rewards its workforce fairly. You can know more about DCB Bank's customer service executives salaries here and to read reviews specifically about salary and benefits at DCB Bank for customer service executives, click here .
How is the work culture at DCB Bank for Customer Service Executives?
Work culture at DCB Bank for customer service executives is rated 4.1 out of 5 by 45 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at DCB Bank.
How is the job security at DCB Bank for Customer Service Executives?
Based on 45 reviews on AmbitionBox, DCB Bank's customer service executives rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at DCB Bank.

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DCB Bank Customer Service Executive Salary
based on 184 salaries
₹1.9 L/yr - ₹4.5 L/yr
17% more than the average Customer Service Executive Salary in India
View more details
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
3 total responses
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
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