DCB Bank is rated
3.8 out of 5 stars on
AmbitionBox, based on 43 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
DCB Bank is rated
3.8 out of 5 stars on
AmbitionBox, based on 43 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in DCB Bank Customer Service Executive Reviews
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43 reviews found
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Popular
Customer Service Executive in
Goa
Branch banking Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Mar 2019
Likes
It have given a chance to me to develop my skills and add to my knowledge
Dislikes
supervisor should respect employees
Work Details
Customer Service
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Thane
Branch banking Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 30 Sep 2019
Likes
Na
Dislikes
Huge Target pressure for Term Deposit and Insurance products,dont want to open current accounts,Customer service issue,supervisore dont want to sit in branch he want full day out for customer visit
Work Details
Customer service and Sales
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Silvassa / Dadra & Nagar Haveli
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 31 Jan 2018
Likes
It was my pleasure to work with the DCB bank. Bank is very innovative. Bank has very good and innovative products. I love to work with the DCB bank. There is also a concept of goal sheet which I really like and appreciate.
Dislikes
I didn't get any support when I needed. I didn't want to leave the bank but some people's behavior had changed my mind. I had joined DCB bank with the hope For better growth. I would definitely achieved that if I would be there.
Work Details
Customer service
Sales
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Bhopal
Sales Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 27 Aug 2018
Likes
Good
Dislikes
Every thing is like dcb bank
Work Details
Exiting
Work days: Alternate Saturday off
(Flexible Timings)
Customer Service Executive in
Panipat
CSE Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Sep 2018
Likes
Dcb bank is the best and cool bank in bankink banking industry
Dislikes
Nothing
Work Details
Fantastic place for work
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Vijayawada
sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Dec 2018
Likes
Customer friendly products
Dislikes
Lake of training hours, unavailable of longue for customer service
Work Details
Customer service and NTB
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Executive
Reatail banking Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 18 Apr 2018
Likes
Work invirnoment is nice
Dislikes
Work life balance
Work Details
Work timings: Flexible Timings
Customer Service Executive in
Thane
retail banking Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 08 Aug 2017
Likes
Timely compensation
Dislikes
Biased Supervisors
Reporting to many people
Target Pressure
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employee Benefits
NA
Customer Service Executive in
Thane
Front office Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Mar 2019
Likes
Nothing it's pathetic
Dislikes
No work life balance
Heavy pressure
Work Details
Work timings: Strict Timings
Customer Service Executive in
New Delhi
Retail Banking Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Aug 2017
Likes
Nothing
Dislikes
Employee Harassment by His/Seniors.
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Daman & Diu
Surat Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 Nov 2019
Likes
From HR to Come Workers all are very helping
Dislikes
Na
Work Details
Great place to work
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about DCB Bank's Customer Service Executives
Is DCB Bank a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 43 employee reviews, it's clear that most customer service executives have an average experience working at DCB Bank. Salary & Benefits holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about salary & benefits and career growth on AmbitionBox.
Does DCB Bank pay their Customer Service Executives well?
According to AmbitionBox reviews, DCB Bank customer service executives rate their salary and benefits at 3.8 out of 5, based on 43 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about DCB Bank's customer service executives salaries here and to read reviews specifically about salary and benefits at DCB Bank for customer service executives, click here.
How is the work culture at DCB Bank for Customer Service Executives?
Work culture at DCB Bank for customer service executives is rated 3.8 out of 5 by 43 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at DCB Bank for customer service executives, click here.
How is the job security at DCB Bank for Customer Service Executives?
Based on 43 reviews on AmbitionBox, DCB Bank's customer service executives rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at DCB Bank for customer service executives, click here.