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3.8

based on 2.9k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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DCB Bank Customer Service Executive Reviews

based on 43 reviews
Updated 29 Jun, 2024

Overall Rating

3.8/5
How AmbitionBox ratings work?

Category Ratings

3.8

Salary & Benefits

3.8

Company culture

3.7

Job Security

3.7

Skill development

3.6

Work Satisfaction

3.4

Work-Life balance

3.4

Promotions/Appraisal

Top Mentions in DCB Bank Customer Service Executive Reviews

43 reviews found

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Customer Service Executive Jobs at DCB Bank

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People also ask about DCB Bank's Customer Service Executives

Is DCB Bank a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 43 employee reviews, it's clear that most customer service executives have an average experience working at DCB Bank. Salary & Benefits holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.4. Read reviews about salary & benefits and career growth on AmbitionBox.
Does DCB Bank pay their Customer Service Executives well?
According to AmbitionBox reviews, DCB Bank customer service executives rate their salary and benefits at 3.8 out of 5, based on 43 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about DCB Bank's customer service executives salaries here and to read reviews specifically about salary and benefits at DCB Bank for customer service executives, click here.
How is the work culture at DCB Bank for Customer Service Executives?
Work culture at DCB Bank for customer service executives is rated 3.8 out of 5 by 43 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at DCB Bank for customer service executives, click here.
How is the job security at DCB Bank for Customer Service Executives?
Based on 43 reviews on AmbitionBox, DCB Bank's customer service executives rate job security at 3.7 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at DCB Bank for customer service executives, click here.

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Gender Based Ratings for DCB Bank Customer Service Executive

based on 39 reviews
4.5
Rated by 15 Women

Rated 4.5 for Skill Development and 4.4 for Company Culture

women
3.3
Rated by 24 Men

Rated 3.7 for Salary & Benefits and 3.4 for Job Security

men

Working Days for DCB Bank Customer Service Executive

based on 43 reviews
Monday to Saturday
45%
Alternate Saturday off
39%
Monday to Friday
10%
Rotational Shift
6%

Work Timings for DCB Bank Customer Service Executive

based on 43 reviews
Flexible timing
Strict (9.30am - 6pm)
Strict (9.30am - 9pm)
47%
20%
4%
29% employees reported other strict timings

Shift Timings for DCB Bank Customer Service Executive

based on 43 reviews
Day shift
100%

Business Travel for DCB Bank Customer Service Executive

based on 43 reviews
Within city
52%
No travel
40%
Within the city
4%
Within country
4%
DCB Bank Customer Service Executive Salary
based on 193 salaries
₹1.9 L/yr - ₹4.5 L/yr
14% more than the average Customer Service Executive Salary in India
View more details
healthInsurance
Health insurance
1 total response
softskill
Job/Soft skill training
3 total responses
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
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