Credence Resource Management Customer Service Executive Reviews
based on 87 reviews
Updated 5 Dec, 2024
Overall Rating
3.7/5
How AmbitionBox ratings work?
Category Ratings
4.0
Job Security
3.7
Salary & Benefits
3.6
Skill development
3.6
Work-Life balance
3.5
Work Satisfaction
3.4
Company culture
3.3
Promotions/Appraisal
Credence Resource Management is rated
3.7 out of 5 stars on
AmbitionBox, based on 87 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Credence Resource Management is rated
3.7 out of 5 stars on
AmbitionBox, based on 87 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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87 reviews found
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Popular
Customer Service Executive in
Pune
Operations Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 May 2022
Likes
Job security ( there might be people say its a hire and fire company but no, if you are hired to any company, you are expected to bring in some profit to the company) compensation, excellent growth opportunities.
Dislikes
Food qualities of Vendors at the cafeteria
Work Details
Work timings: Strict Timings
Customer Service Executive in
Pune
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 05 Dec 2024
Likes
Nothing worst decesion ever
Dislikes
Everything worst management I have ever seen
Company is not employee centric
Mangers are worst no support no guidance are provided
The management and the environment and made really good friends
Dislikes
The constant pressure of doing collections and very slow promotions
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Pune
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Jun 2024
Likes
The work culture
Dislikes
There is nothing to dislike
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Pune
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Mar 2024
Likes
Very bad company
Dislikes
I am former employee of CRM, I will never recommend anyone to join CRM please think 1000times before joining. Everyone in the company thinks they are the owner of the company had a very bad experience with ER- Milka and ER Sailee both are very arrogant and talks in a very rude manner. Very bad cafeteria food, no parking facility
Rating : 1/10 (Rating 1 out of 10 because of Senior Manager Sandeep jain or else CrM deserves 0 in rating...Read More
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Pune
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 08 Aug 2023
Likes
They have total 8 hours of shift including break.. that’s the only good thing abt this company.
Dislikes
I personal didn’t liked working in credence. Their infrastructure and maintenance is very poor, all washrooms are broken inside and always remained dirty.
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Pune
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Mar 2024
Likes
Working environment which was awesome
Dislikes
Nothing much to say
Work Details
Work days: Monday to Friday
(Strict Timings)
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Credence Resource Management.
Customer Service Executive in
Pune
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 08 Aug 2023
Likes
The management was supportive
Good work environment
Good cafeteria
Dislikes
Difference between training and floor work was big
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People in credence are extremely sexist the work environment is very bad as well
Especially those who are in the management
Sadly credence can be a nice company but is not able to move ahead only because of the filthy management they have
Customer Service Executive in
Pune
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 May 2023
Likes
There was nothing to like about the working management.
Dislikes
No work life balance, Office management was very ridiculous, they don’t understand your personal problems.
Most of the crowds working over there was unprofessional (tapori & chapri crowd).
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Pune
Full Time
·
Billing & Collection Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 15 Jan 2023
Likes
We all work for money and growth right? You get to have unlimited incentives here.
Dislikes
Depends on a lot of things. Person to person specific
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Pune
Full Time
·
Operations Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 29 Jun 2023
Likes
Employee relations, Help from seniors
Dislikes
Could improve management
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Pune
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 16 Feb 2023
Likes
A great place to be
Dislikes
It's good place to work if you are dedicated
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Customer Service Executive in
Pune
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 06 May 2023
Likes
I worked in Credence Resources management for 5 years as a Spanish customer service. I have worsed experience there bcs Spanish Assistant manager Akshay Panwar always rude and threating to agents therefore somany agents left that company even myself
Dislikes
Worse management
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Pune
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Jun 2022
Likes
More Learning and Earning Opportunity
Dislikes
Two Saturday Working
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Kharadi
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Nov 2024
Likes
Best place right from hiring department, trainers.team leader, manager all are supporting and always there to support and help you. Best place to work with total job security
Dislikes
All good no perks
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Pune
Full Time
·
Customer Service Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 29 Jun 2022
Likes
NA
Dislikes
Unwanted deduction.
Work Details
Ok
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Pune
Full Time
·
Customer Care Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Jun 2022
Likes
Job security work culture, management, company policies a good place to work.
Dislikes
I dislike my manager Rajat Shetty becoz he challenged me he will throw me out of company
Work Details
Good place to work but if you go in Rajat Shetty team he will screw your happiness
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Pune
Full Time
·
Payroll & Transactions Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 10 Jan 2023
Likes
As it is a collections company that's the real reason of high security and if you see that management is not at place
Dislikes
Management, There are some people who were not fit to be at their position but still doing the same and one thing i like about them is a female's issue is their first priority
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Pune
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 08 Sep 2023
Likes
Company is good but too much politics n promotion is never gonna happen
Dislikes
Toxic politics by senior level management n hr’s
Work Details
Work days: Alternate Saturday off
(Strict Timings)
People also ask about Credence Resource Management's Customer Service Executives
How is Credence Resource Management to work for?
Credence Resource Management is rated 3.7 out of 5, based on 87 reviews by employees on AmbitionBox.
Credence Resource Management is known for Job Security which is rated at the top and given a rating of 4.0. However, Career growth is rated the lowest at 3.3 and can be improved. To know first hand how it is like to work at Credence Resource Management read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Credence Resource Management?
According to AmbitionBox ratings, Credence Resource Management employees rate its salary and benefits as 3.7 out of 5. You can know more about Credence Resource Management Salaries at AmbitionBox
How is the work culture at Credence Resource Management?
Work culture is rated 3.4 at Credence Resource Management by 87 employees. While job security is rated 4.0 and work-life balance is rated 3.6 at Credence Resource Management. Read detailed reviews by employees of Credence Resource Management on AmbitionBox.
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