AmbitionBox
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Insights from employee reviews on AmbitionBox
40% employees reported
80% employees reported
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Full Time
Spanish Operations Department
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The only canteen is very good and all places are hygeine
There is no Career progress or well earning to serve more than 6months in the company , Environment was good an year ago but after that it gone worst salary Increment 2%-3%, target will increase every month,work pressure will be on high level on low salary at pune city.
Work days: Monday to Saturday (Strict Timings)
Operations Support Department
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They are very supporting COVID 19
Work timings: Flexible Timings
Customer Service Department
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Good work environment and culture.company policies are good.it is good improve language.
There is some peoples are runs politics.some time I got English call customer ready to pay their payment I transferred call to English team leader for verification he took this payment on someone who speaks English.
The job is very interesting for me.i got little bit of problem at the starting time to understand senarios.
Work days: Alternate Saturday off (Flexible Timings)
Att Department
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Only 8 hours of shift supportive people
Main Target. the managers and team leader forces to achieve target sometime when you are not achieving the target. They are torchering you
Nice.
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
They provides free cab, saftey for women's employees is priority and team outing
Spanish customer care Department
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This is a good organisation, adims, Managers were good special my manager Mark.
I don't dislike.
Work days: Monday to Friday (Flexible Timings)
When l was ill, helped me to choose according to the shift. My manager helped me alot he said come any time and work sincerelly 8 hours. If you need then take a rest but do 8 hours log in. He has a good skill to handle the team.
Top trending discussions
Full Time
Non Voice Department
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Working in Credence is really a good opportunity. You will have lots of opportunities regarding your skill upgradation and career growth. HR policies are good, beneficial and are strictly followed. You have free transport and door step pickup and drop. Credence is continuously growing company with lots of clients. Every department works towards the growth of the company which indirectly helps you. You will get timely salary and also promotion as per your capabilities. Overtime and working on indian holidays is also taken care. You also have canteen facilities with variety of food. Work culture is good....Read More
As this is US based process you may have only US holidays. Working benefits depends on every department individually.
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Full Time
Operations Department
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Better growth opportunities
Sudden policy change
Full Time
Operations Department
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over all good company for freshers.
average
Full Time
Operations Department
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Just the company is good.
People working in company are not good.
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success, Service & Operations - Other Department
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Very bad
Very very bad
Full Time
Back Office Department
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8 hours working and cab facility.
Totally lots of partiality and Hard worker doesn't get RNR and favorable people gets rewarded.
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Healthy work culture, recreational activities keep employees happy
Cafeteria food is too spicy...
Full Time
Business Process Quality Department
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Climate in Pune nothing much
Average work culture of payroll team
Full Time
Operations Department
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Politics and work life balance
Full Time
Research & Development - Other Department
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Good peer Group ,
No promotions and nothing to Learn , as the knowledge you gain will not be applicable in any other industry ,Bad Management takes away all the money gotten from client for Team events , careless about employees , bad salary structure . same with HR and Finance Team
Full Time
Customer Success Department
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They will pay you good with
With lot of pressure, stress & lot of emotional drama if you have good people around you the people who are good to you the management will act like school teacher they will change your seats talk to your friends inform them not to trust you such things happen here
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Full Time
Recruitment & Talent Acquisition Department
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Cab facility
Very poor management skills, lot of work pressure, No professional behaviour and manner from the upper management. They love to discuss personal life's of employees infront of everyone, loves gossips, lack of training, salary is not as per market standards.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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If ur good with your communication skills be definite that you can be a champ amongst the agent
This place was a hell hole.. They never paid the incentives promised. Quality department was the biggest bigots I came across in the bpo industry. Things were made much worse my the incompetent managers. Such a pathetic place where toxic idiots reside.
Full Time
Finance Department
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Work Life Balance is well so far & also pays well for Ops. But if we talked about support they get treated as they are nothing as compared to Ops people.
Not gonna disclose but supports specific religious people everytime if there is any issue irrespective of that person is wrong or right.
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Software Development Department
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Salary and Company culture
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Healthcare & Life Sciences - Other Department
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I like everything means all policies and environment is good.
There is nothing to dislike in credence
Full Time
IT Infrastructure Services Department
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Full Time
Quality Assurance - Other Department
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Salary Appraisal Saturday working
Full Time
Operations Department
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Salary and training are good
Upper management is not good
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