Credence Resource Management Customer Service Operations Reviews

Likes

Working in Credence is really a good opportunity. You will have lots of opportunities regarding your skill upgradation and career growth. HR policies are good, beneficial and are strictly followed. You have free transport and door step pickup and drop. Credence is continuously growing company with lots of clients. Every department works towards the growth of the company which indirectly helps you. You will get timely salary and also promotion as per your capabilities. Overtime and working on indian holidays is also taken care. You also have canteen facilities with variety of food. Work culture is good....Read More

Dislikes

As this is US based process you may have only US holidays. Working benefits depends on every department individually.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

They will pay you good with

Dislikes

With lot of pressure, stress & lot of emotional drama if you have good people around you the people who are good to you the management will act like school teacher they will change your seats talk to your friends inform them not to trust you such things happen here

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Shift timings.

Dislikes

Management system is not at all good. Too much partiality and favouritism to their beloved chamchas. Working hard for management is totally waste of time. There will be no recognition and rewards, they give recognition who is most favourite employee of management.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Cab facility

Dislikes

Very poor management skills, lot of work pressure, No professional behaviour and manner from the upper management. They love to discuss personal life's of employees infront of everyone, loves gossips, lack of training, salary is not as per market standards.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

If ur good with your communication skills be definite that you can be a champ amongst the agent

Dislikes

This place was a hell hole.. They never paid the incentives promised. Quality department was the biggest bigots I came across in the bpo industry. Things were made much worse my the incompetent managers. Such a pathetic place where toxic idiots reside.

Likes

Work Life Balance is well so far & also pays well for Ops. But if we talked about support they get treated as they are nothing as compared to Ops people.

Dislikes

Not gonna disclose but supports specific religious people everytime if there is any issue irrespective of that person is wrong or right.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Incentive

Dislikes

No yearly increment with discussion, increment are random and less.

Likes

Healthy work culture, recreational activities keep employees happy

Dislikes

Cafeteria food is too spicy...