Conneqt Business Solutions Reviews by 10+ Employees

What employees say about Conneqt Business Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

50% employees reported

Flexible timing

78% employees reported

No travel

49% employees reported

View more detailed insights

Gender based rating

4.2

Rated by Women

4 reviews

3.2

Rated by Men

6 reviews

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Top Mentions in Conneqt Business Solutions Senior Customer Service Executive Kolkata Reviews

12 reviews found

Sort by: Popular

Senior Customer Service Executive in Kolkata

Full Time

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

2.0

Work satisfaction

4.0

Company culture

1.0

Work-life balance

posted on 06 Feb 2025

Likes

Salary - Excellent
Skill development - Good
Job security - Excellent
Company culture - Good

Dislikes

Work satisfaction - Poor
Work-life balance - Bad

Senior Customer Service Executive in Kolkata

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

5.0

Salary

2.0

Skill development

5.0

Job security

2.0

Promotions

2.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 18 Jan 2025

Likes

Work Pressure Very High

Salary - Excellent
Job security - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Work Pressure Ver High

Skill development - Poor
Promotions - Poor
Work satisfaction - Poor

Senior Customer Service Executive in Kolkata

Full Time

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 30 Jul 2024

Likes

Good, you can get day shifts as well

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Not systematic, management should improve

Senior Customer Service Executive in Kolkata

Full Time

Back Office Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 19 Dec 2023

Likes

I work last 5 year ,not get promotion, not gat property salary hike. I performed every month, work hard but not get promotion

Dislikes

I performed every month,work hard not get promotion.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Kolkata

Full Time

Customer Service Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 Oct 2021

Likes

All are good

Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary incriminate issue

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Senior Customer Service Executive in Kolkata

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 May 2022

Likes

Awesome

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary increase very poor/we are working very hard and get insensitive very low.

Work Details

Very good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Hi, Thanks for the feedback, regarding your concerns about salary please do approach the HR team for further discussion at https://conneqtcorp.com/in/.

Senior Customer Service Executive in Kolkata

Sr TPA Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 May 2022

Likes

Great place to work hare..stay hare.learning and Grooming Career Accordingly.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not yet.

Work Details

4 yrar experience..

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, International Travel.

Employer’s Response

Hi, Thank you so much for your feedback! We are happy to learn that we are able to provide you with a positive experience. If you have any further information or feedback you’d like to share, please reach out to us at https://conneqtcorp.com/in/.

You are reading trusted reviews. Keep reading to find out more about Conneqt Business Solutions.

Senior Customer Service Executive in Kolkata

Tata sky outbound Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 27 Dec 2021

Likes

Awsome work environment and culture. Teammates are supportive. Company policies are good.

Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary structure and career growth is slow and unsatisfying.

Promotions - Poor

Work Details

The job is quite interesting! I learnt everything on the job.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Senior Customer Service Executive in Kolkata

Customer Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Apr 2022

Likes

nothing...

Dislikes

all the things

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Senior Customer Service Executive in Kolkata

Tatasky outbound Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 Apr 2021

Likes

Excellent job security

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Process management

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Senior Customer Service Executive in Kolkata

Enterprise & B2B Sales Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 30 Mar 2021

Likes

Very good

Salary - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

There is a lot of politics and the management doesn't address our issue.

Work-life balance - Poor

Work Details

Good

Work timings: Flexible Timings

Work related travel: This is a desk job.

Employee Benefits

Provide Tata sky free service

Senior Customer Service Executive in Kolkata

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

2.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 16 Jul 2020

Likes

No support

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Company policy

Job security - Poor

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Employer’s Response

Top trending discussions

View All

Career Growth

an analyst

I have job which gives 6 CTC, YOE: 2 years I need good paying since other batchemates are grabbing packages such as 20+ LPA They have done MBA. I also plan to do the same but my current role is too good. No work pressure, helpful colleagues. From last organization which was super toxic this is a gem. Im not sure what to do Can you guys suggest me

Need help on career

Go for MBA

Stay at current role

78 participants . poll closed

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People also ask about Conneqt Business Solutions, Kolkata Senior Customer Service Executives

Is Conneqt Business Solutions, Kolkata a good place to work for Senior Customer Service Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 12 employee reviews, it's clear that most senior customer service executives have an average experience working at Conneqt Business Solutions, Kolkata. Job security holds the highest rating at 3.7, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about job security and career growth on AmbitionBox.

Does Conneqt Business Solutions, Kolkata pay their Senior Customer Service Executives well?

According to AmbitionBox reviews, Conneqt Business Solutions, Kolkata senior customer service executives rate their salary and benefits at 3.6 out of 5, based on 12 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Conneqt Business Solutions, Kolkata's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Conneqt Business Solutions, Kolkata for senior customer service executives, click here .

How is the work culture at Conneqt Business Solutions, Kolkata for Senior Customer Service Executives?

Work culture at Conneqt Business Solutions, Kolkata for senior customer service executives is rated 3.3 out of 5 by 12 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Conneqt Business Solutions, Kolkata for senior customer service executives, click here .

How is the job security at Conneqt Business Solutions, Kolkata for Senior Customer Service Executives?

Based on 12 reviews on AmbitionBox, Conneqt Business Solutions, Kolkata's senior customer service executives rate job security at 3.7 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Conneqt Business Solutions, Kolkata. To read reviews about job security at Conneqt Business Solutions, Kolkata for senior customer service executives, click here .

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Conneqt Business Solutions Senior Customer Service Executive Kolkata Reviews