Concentrix Corporation Senior Customer Care Officer Reviews
based on 26 reviews
Updated 5 Sep, 2024
Overall Rating
4.7/5
How AmbitionBox ratings work?
Category Ratings
4.9
Skill development
4.8
Company culture
4.8
Work satisfaction
4.6
Work-life balance
4.5
Job security
4.4
Salary
4.2
Promotions
Concentrix Corporation is rated
4.7 out of 5 stars on
AmbitionBox, based on 26 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Concentrix Corporation is rated
4.7 out of 5 stars on
AmbitionBox, based on 26 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Concentrix Corporation Senior Customer Care Officer Reviews
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26 reviews found
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Popular
Senior Customer Care Officer in
Thane
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 22 Oct 2019
Likes
Teammates are very cooperative, training superb, job security 100 percent, salary good, work environment very good, everyone is cooperative, If any chance received definitely I would like to join Convergys for part time or for normal time.
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Politics and incentive rules.
Work Details
Good experience
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Care Officer in
Pune
Full Time
·
Voice \/ Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 05 Jul 2024
Likes
Good atmosphere, Everyone is helpf, HR always active.
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Canteen food (for Thane location) and monthly bonus process need to improve
Senior Customer Care Officer in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 09 Aug 2023
Likes
Very nice place
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No dislikes
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Care Officer (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 05 Sep 2024
Likes
Professionalism, working atmosphere, , growth
Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Will they re hire me again
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Care Officer in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 05 Jul 2022
Likes
Work culture
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Dislikes
Appraisal not happening properly
Salary - Poor
Senior Customer Care Officer in
Thane
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
2.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 02 Mar 2018
Likes
Salary on time.....& nothing else
Dislikes
There is no employees voice listening policy...were an employee can give his feedback or problem to share with management.......only policy is to work and get salary or go home, if u want any changes in ur job profile....what ever is given you have to accept.
Salary - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Iam handling inbound calls.
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Care Officer in
Gurgaon / Gurugram
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 26 Mar 2018
Likes
Work experience with Convergys as a Senior Associate was good. The only good thing with this company is their transport facility and medical facility.
Dislikes
The management should be improved and they needs to focus on employee growth in process knowledge
Work Details
It was good.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Concentrix Corporation.
Senior Customer Care Officer in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Salary
5.0
Skill development
1.0
Job security
3.0
Promotions
1.0
Work satisfaction
5.0
Company culture
1.0
Work-life balance
posted on 21 Jun 2023
Likes
Company's environement and friendly nature of the employees
People also ask about Concentrix Corporation's Senior Customer Care Officers
How is Concentrix Corporation to work for?
Concentrix Corporation is rated 4.7 out of 5, based on 26 reviews by employees on AmbitionBox.
Concentrix Corporation is known for Skill development which is rated at the top and given a rating of 4.9. However, Career growth is rated the lowest at 4.2 and can be improved. To know first hand how it is like to work at Concentrix Corporation read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Concentrix Corporation?
According to AmbitionBox ratings, Concentrix Corporation employees rate its salary and benefits as 4.4 out of 5. You can know more about Concentrix Corporation Salaries at AmbitionBox
How is the work culture at Concentrix Corporation?
Work culture is rated 4.8 at Concentrix Corporation by 26 employees. While job security is rated 4.5 and work-life balance is rated 4.6 at Concentrix Corporation. Read detailed reviews by employees of Concentrix Corporation on AmbitionBox.
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Concentrix Corporation Senior Customer Care Officer Reviews by Locations