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Concentrix Corporation

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based on 25.4k Reviews

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Concentrix Corporation Senior Customer Care Officer Gurgaon / Gurugram Reviews

based on 8 reviews

Updated 9 Aug, 2023

Overall Rating

5.0/5

How AmbitionBox ratings work?

Category Ratings

5.0

Company culture

5.0

Skill development

4.9

Promotions/Appraisal

4.9

Job Security

4.9

Work-Life balance

4.9

Work Satisfaction

4.7

Salary & Benefits

8 reviews found

Sort by: Popular

Senior Customer Care Officer in Gurgaon / Gurugram

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 09 Aug 2023

Likes

Very nice place

Dislikes

No dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Care Officer in Gurgaon / Gurugram

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 26 Mar 2018

Likes

Work experience with Convergys as a Senior Associate was good. The only good thing with this company is their transport facility and medical facility.

Dislikes

The management should be improved and they needs to focus on employee growth in process knowledge

Work Details

It was good.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Care Officer in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

1.0

Work Satisfaction

5.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 21 Jun 2023

Likes

Company's environement and friendly nature of the employees

Dislikes

Job insecurity

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Care Officer in Gurgaon / Gurugram

Information Technology Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 05 Dec 2021

Likes

Culture and environment

Dislikes

Salary

Senior Customer Care Officer in Gurgaon / Gurugram

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 14 Mar 2018

Likes

Everything

Dislikes

Nothing

Work Details

Awesome

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Care Officer in Gurgaon / Gurugram

Comcast Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 08 Apr 2018

Likes

Pathetic

Dislikes

Pathetic

Work Details

Work timings: Strict Timings

Senior Customer Care Officer in Gurgaon / Gurugram

Comcast Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 07 Aug 2018

Likes

Training

Dislikes

Job security, career growth, politics and work life balance

Work Details

Hetic boring

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Concentrix Corporation.

Senior Customer Care Officer in Gurgaon / Gurugram

Lending Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 22 Jan 2019

Likes

One of the best company ever, good transportation and good peoples

Dislikes

No dislike

Work Details

It was good

Work days: Rotational Shift (Flexible Timings)

Return to all reviews

Top trending discussions

View All

monstrouswatermelon

I recently graduated in 2024 with a Bachelor of Engineering degree in Computer Science and Engineering. I have secured a job as a Business Analyst at an eCommerce brand with a salary package of 4.5 LPA. Considering I graduated from a tier 3 college and got the job off-campus, is this a good package? What should I focus on next: skill development or switching skills? If I choose to skill up, how should I go about it? Should I join a course or pursue certifications? Additionally, I am curious about pursuing further studies—should I opt for an M.Tech or an MBA?

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Concentrix Corporation Senior Customer Care Officer Reviews by Locations

Concentrix Corporation Gurgaon / Gurugram Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you. ...Read more

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Concentrix Corporation Senior Customer Care Officer Gurgaon / Gurugram Reviews

Working Days for Concentrix Corporation Senior Customer Care Officer Gurgaon / Gurugram

based on 8 reviews

Rotational Shift

100%

Work Timings for Concentrix Corporation Senior Customer Care Officer Gurgaon / Gurugram

based on 8 reviews

Flexible timing

Strict (2am - 2.30pm)

Strict (3am - 11.30am)

57%

21%

21%

1% employees reported other strict timings

Shift Timings for Concentrix Corporation Senior Customer Care Officer Gurgaon / Gurugram

based on 8 reviews

Day shift

100%

Business Travel for Concentrix Corporation Senior Customer Care Officer Gurgaon / Gurugram

based on 8 reviews

No travel

80%

Within city

20%

Employee Benefits for Concentrix Corporation Senior Customer Care Officer Gurgaon / Gurugram

Office cab/shuttle

3 total responses

Health insurance

2 total responses

Office gym

1 total response

Job/Soft skill training

3 total responses

+1 more benefit

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