Concentrix Corporation Senior Technical Support Officer Reviews
based on 30 reviews
Updated 22 Jul, 2023
Overall Rating
3.7/5
How AmbitionBox ratings work?
Category Ratings
3.7
Company culture
3.7
Skill development
3.6
Work-Life balance
3.6
Job Security
3.5
Promotions/Appraisal
3.5
Work Satisfaction
2.9
Salary & Benefits
Concentrix Corporation is rated
3.7 out of 5 stars on
AmbitionBox, based on 30 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Concentrix Corporation is rated
3.7 out of 5 stars on
AmbitionBox, based on 30 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Concentrix Corporation Senior Technical Support Officer Reviews
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30 reviews found
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Popular
Senior Technical Support Officer in
Bangalore / Bengaluru
Full Time
·
Technology / IT Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 24 Jul 2019
Likes
There is integral team support, training procedure has to be proved, job security career growth and appraisal are less, good learning environment with manageable work life balance. Internal politics is seen as it is expected everywhere.
Dislikes
Career growth and salary is very less.
Work Details
Good place to work after adapting to work environment.
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Technical Support Officer in
Thane
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 28 Mar 2023
Likes
Awsome company to work
Dislikes
No dislikes
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
What people are saying about Concentrix Corporation
Senior Technical Support Officer in
Bangalore / Bengaluru
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 28 Mar 2023
Likes
Great place to work.
Dislikes
1 way cab
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Technical Support Officer in
Thane
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 21 Apr 2021
Likes
Company work on environment is good
Teammates are good ..company policies are good ..trainers good and helpful
Dislikes
Team leaders are terrible ..they don’t understand how to treat women and they don’t respect anyone ..hurts in front of everyone.they gives lot of pressure .no humanity
political culture Hence career growth slow and salary hike is very low
HR helpless
Work Details
Average not bad
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Technical Support Officer in
Gurgaon / Gurugram
Full Time
·
intune Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 17 May 2020
Likes
Giving work from home in this time is the only support which we want as of now and company is giving us
Dislikes
Cancelling of angad plan for april may and may be for next months as well
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Technical Support Officer in
Bangalore Rural
Full Time
·
Technical Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Feb 2021
Likes
Iam not in concentric at the time.
Dislikes
Will give carrier growth based on CTC instead of checking their ability & skills.
Work Details
This is a great company where my skills are developed. Now I am in such a position because of Concentric. Thank you all the time.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Technical Support Officer in
Bangalore / Bengaluru
Full Time
·
Applecare Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Oct 2018
Likes
Amazing!!
Dislikes
Building is quite old..
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Concentrix Corporation.
Senior Technical Support Officer in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 22 Jul 2023
Likes
Learning-
Helpful seniors
Technical & comm skill tranings were almost perfect
Dislikes
No work life balance
Hectic, work pressure
Transport -worst
No promotion, appraisal,
Internal politics
Senior Technical Support Officer in
Gurgaon / Gurugram
Full Time
·
Customer service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Aug 2018
Likes
Na
Dislikes
Na
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Employee Benefits
Na
Senior Technical Support Officer in
Bangalore / Bengaluru
Business Process Outsourcing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Jun 2022
Likes
Amazing place to work
Work Details
Amazing
Work days: Rotational Shift
(Flexible Timings)
Senior Technical Support Officer in
Bangalore Rural
Avalon Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 May 2021
Likes
Nothing everything is poor
Dislikes
No salary increment and also there carrer growth
Work Details
Pathetic
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
Na
Senior Technical Support Officer in
Thane
Business Intelligence & Analytics Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Jul 2020
Likes
No support from Concentrix they are working with 100 percent work force and if an employee says I want some leaves due to covid-19 pandemic they force the employee to resign.
When the Government itself mentioned work from home for ITS AND ITES and only 10 percent work from office still we have to travel till office and put our lives at risk.
Dislikes
Yes
Work Details
Stressful
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Technical Support Officer in
Mumbai
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 05 Oct 2020
Likes
During lockdown we were paid which we need to be grateful for
Dislikes
SENIOR STAFF and Management don't have a communication link of what's happening
Work Details
Good
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Technical Support Officer in
Whitefield
Full Time
·
IT Support Department
1.0
Overall Rating
1.0
Category Ratings
4.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Jun 2022
Likes
Day shift
Dislikes
We might get into depression if we work here, the work load is very very high even if we are right they will goto any extent to prove us wrong,i was working for customer service and customers are so pathetic, transport services are very bad very very bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Technical Support Officer in
Thane
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 02 Jan 2020
Likes
It's been over 5 years in this company.However it's the same saying a leader can make or break you.
Dislikes
Placid
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Technical Support Officer in
Gurgaon / Gurugram
Convergys Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Jan 2019
Likes
Labour can also get more salary instead of working at this company
Dislikes
No salary increment
Wasted 2 years in this company
No facilities
Work Details
Boring and not a good place to learn
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Technical Support Officer
Bpo Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 14 Mar 2019
Likes
I have worked in both Concentrix as well as Convergys which was acquired by Concentrix while I was working. I feel that this company doesn't value talent and intelligence. The pay is so less that it is impossible to survive. I was the best performer for every month till the time I worked but this is such a company where you don't get appreciated for your performance instead the TL of other teams will target you and find a way or other to penalise you. I was the top performer for the entire year but they gave the performer of the year prize to someone whose priority was to avoid work somehow and it was known by all other employees. Sounds unbelievable then, think how I must have feel going through all these. I applied for leaves prior to 10 months and I didn't took a single leave the entire 2 years just to get my annual leave of 20 days but I was not given a single leave. The manager didn't even informed me that my leaves were not approved, I went to my home informing everyone thinking that it was approved but after I came back I saw that I was marked absent for all those days which resulted in loss of pay and I got almost no salary but on the other hand, employees who takes both scheduled and unscheduled leaves regularly, they were given scheduled leaves on my dates but not me. When I tried to raise my voice against it, the team leaders plotted against me and penalised me in such a way that I had to leave the company. The Team leaders used to access my system without my knowledge, when I reported it, I was informed that the team leaders have the permission to do that even if it exposed my bank details. I am not taking any names as I respect the company who has provided me bread and butter but not its management....Read More
Dislikes
I dislike the people who are in charge of the management as they support on the basis of the place from which an employee is coming. All the facilities are given to people from South and us bengalis are always overlooked and treated badly when it is us who are more intelligent, hardworking, dedicated and perform month on month.
Work Details
Work timings: Strict Timings
Senior Technical Support Officer in
Gurgaon / Gurugram
Comcast Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 19 Jul 2019
Likes
Growth and incentive
Dislikes
Work pressure
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Technical Support Officer in
Pune
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 Feb 2019
Likes
Week off
Dislikes
Night shft
Senior Technical Support Officer in
Bangalore / Bengaluru
People also ask about Concentrix Corporation's Senior Technical Support Officers
How is Concentrix Corporation to work for?
Concentrix Corporation is rated 3.7 out of 5, based on 30 reviews by employees on AmbitionBox.
Concentrix Corporation is known for Company culture which is rated at the top and given a rating of 3.7. However, Salary & Benefits is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at Concentrix Corporation read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Concentrix Corporation?
According to AmbitionBox ratings, Concentrix Corporation employees rate its salary and benefits as 2.9 out of 5. You can know more about Concentrix Corporation Salaries at AmbitionBox
How is the work culture at Concentrix Corporation?
Work culture is rated 3.7 at Concentrix Corporation by 30 employees. While job security is rated 3.6 and work-life balance is rated 3.6 at Concentrix Corporation. Read detailed reviews by employees of Concentrix Corporation on AmbitionBox.
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