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Engaged Employer

Concentrix Corporation

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3.8

based on 26.6k Reviews

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Concentrix Corporation Customer Representative Reviews

Updated 25 Apr, 2023

Overall Rating

4.0/5

based on 27 reviews

Rating distribution

12 (44.4%)

7 (25.9%)

4 (14.8%)

1 (3.7%)

3 (11.1%)

Category Ratings

4.5

Job security

4.3

Company culture

3.8

Work-life balance

3.7

Skill development

3.5

Work satisfaction

3.4

Salary

3.3

Promotions

What employees say about Concentrix Corporation?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

77% employees reported

Flexible timing

78% employees reported

No travel

72% employees reported

View more detailed insights

Gender based rating

4.4

Rated by Women

14 reviews

3.4

Rated by Men

13 reviews

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Top Mentions in Concentrix Corporation Customer Representative Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

27 reviews found

Sort by: Popular

Customer Representative in Mumbai

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Mar 2025

Likes

Concentrix offers great training programs and career growth opportunities, making it a solid place to build a career. The work environment is diverse and professional, with a supportive team culture. The company also provides competitive pay and performance-based incentives, making it a rewarding place to work.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

HCLTech

An opportunity to work for Fortune 500 companies

The biggest brands, the bravest work.

Customer Representative in Gurgaon / Gurugram

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 25 Apr 2023

Likes

I don't like anything at Concentrix

Job security - Excellent

Dislikes

I recommend to those who are planning to join in Concentrix, I request you to please don't join concentrix they will treat you like a dog, the management is not good at all, if you are planning to join in Concentrix then you can join in any process but please don't join Wheelz process, after joining there you will regret for your whole life.

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Representative in Ranchi

Full Time

Marketing Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 27 Oct 2022

Likes

Job is secure in this organization.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Not getting leaves when required.. And there is no night allowance.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Representative in Kolkata

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Jul 2022

Likes

Supporting seniour,instant action taken in any respect

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I didn't find anything wrong in concentrix

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Representative in Ranchi

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Feb 2023

Likes

Just awesome company to start your career.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Representative in Kolkata

Full Time

Amazon Process Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 03 Dec 2021

Likes

Environment was good

Skill development - Excellent

Dislikes

Hr never listen to the employee also they make the internal movement very frequently… like if you’re giving interview for non voice that doesn’t mean…you’ll stay in non voice forever..they’ll chnge your process as per their requirements not yours

Salary - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

If you’re working in bpo sector then their is no time for your personal life

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Customer Representative in Bangalore Rural

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 Mar 2021

Likes

Worst

Dislikes

Hate the next night shifts and in that too it's rotational 1 month you will be in eve 6pm-4am next month morning 5am-3pm..life will be hectic can't get proper sleep..if you join this company you won't have any other personal life other than this shit

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Concentrix Corporation.

Customer Representative in DLF Cyber city building 14

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 01 Sep 2022

Likes

I won't say anything

Company culture - Good

Dislikes

In terms of salary, concentrix is just too stingy company. In this 4 years of working, no increment in salary. They just adjust the salary criteria. This is too much.

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Representative in Gurgaon / Gurugram

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 30 May 2022

Likes

All over good experience I have joining this company as a fresher now i have one year of experience in this and i am satisfied with this company but they have less salary increment.. after one year according to me they have to provide us atleast 4-5k hike but they provide max 2k hike

Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves International Travel.

Customer Representative in Pune

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Apr 2022

Likes

Environment is very good. Polities staff, good work culture and the most important job security.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

LOB is very small and growth level is very low and not provide transportation facility to there employee.

Work Details

Job is really interesting and i am happy to work at concentrix.

Work days: Rotational Shift (Flexible Timings)

Customer Representative in Chandigarh

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

2.0

Skill development

5.0

Job security

1.0

Promotions

2.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 21 Feb 2022

Likes

The organisation is good in the terms of helping , mangers were good and interactive , everything was good except salary , salary is low and growing opportunity are less .

Job security - Excellent
Company culture - Excellent

Dislikes

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Representative in Dodanekkundi

Full Time

HR Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 05 Aug 2022

Likes

Food

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Working hour is too long

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Representative in Bangalore / Bengaluru

Customer Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 06 May 2022

Likes

Work environment

Salary - Good
Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Process management

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Representative in Gurgaon / Gurugram

IT Infrastructure Services Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

2.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 31 May 2021

Likes

One can find the colleagues to be very refined human beings, They will help you with all their hearts, Yes there are some exceptions but overall people there are helpfull, For me my manager is like elder brother to me, Supported me every time never felt like i'm working under someone, Was very knowledgeable and kind human, You willfind most of the managers kind, Yes there are exceptions. I liked working at concentrix under my manager, Hope everyone get's a manager like him. He was the only reason i stayed in that company for long. Company values you and they try their best to cope with you, If you want a leave there are chances you will get it on time, Depends on your manager too but its on good side for this company. Company do values about our cultures and they celebrate indian festivals too....Read More

Job security - Excellent
Company culture - Good

Dislikes

I will start with the pay, The salary offered at concentrix is trending on a lower scale comparing to other mnc's. Long working hours and unmanageable rotational shifts. Management team is a bit lazy to get you work done. Lack of growth is one of the major issues. Politics the termite that eats so many brains there.

Salary - Poor
Skill development - Poor
Promotions - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Representative in Visakhapatnam

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 25 May 2021

Likes

We can work with joy without stress..

Job security - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Compared to other company concentrix is providing less benifits and no hype in salary.. If we work for 2 or3 yrs the salary will be same.

Salary - Bad
Promotions - Bad
Work satisfaction - Bad

Work Details

Average

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Representative in Gurgaon / Gurugram

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Dec 2021

Likes

Amazing environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary is less

Work Details

Work timings: Flexible Timings

Customer Representative in Gurgaon / Gurugram

Email Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Mar 2021

Likes

Environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Good

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Representative in Vadodara

Collection Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Jan 2021

Likes

The way they give growth opportunity. Good work environment and culture.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Representative in Gurgaon / Gurugram

Amazon process Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 16 Oct 2019

Likes

Even the sweepers and house keeping make money then what they are giving us. They make us work very hard and the shift changes too frequently.

Dislikes

Salary is too low even the security guards and the house keeping earns more money than what they are giving us and they expect us to work very hard without any error and there is very intense pressure working environment. I never felt like I was working in a corporate organisation actually I felt like working in a labour camp.

Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Assisting customers

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Non of the above

Customer Representative in Kolkata

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Jan 2020

Likes

Environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Some managers

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves International Travel.

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

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AmbitionBox has 27 Concentrix Corporation reviews submitted by Concentrix Corporation employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Concentrix Corporation is the right company for you. ...Read more